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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7462 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the G502 HERO Wired Optical Gaming Mouse, particularly its adjustable weight, comfortable design, and numerous customizable buttons. Many appreciate the controllable RGB lighting, reasonable price, and adjustable DPI. The responsiveness and feel of the mouse are also well-received, along with its software. Some customers find the size to be small and would prefer a wireless option.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 7,462 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse and for the price it was a no brainer that I got it for my family

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a weird feeling towards it.Such as a controller it feels sticky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooooooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this mouse for his gaming Says it has a smooth role and easy button press

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. It is in a really good price range when you get it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, functioning, and durable. Quick response and great for gaming or everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    mousey

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weighted mouse for gaming is absolutely well crafted.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    New mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy and easy to use, worth trying at least.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this over the regular mouse due to being 5 dollars cheaper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best many-buttoned mouse out there right now.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra buttons. Software could use some work; most certainly not user-friendly. Scroll wheel is too loose, and makes a rattling noise when the mouse is moved. Mouse is too skinny; it doesn't have a good place for my ring finger to rest, and the right side ridge is too small to reliably help pick up the mouse. All the buttons are easy to reach, and add a lot of value to everyday tasks as well as gaming. A ring finger rest/shelf would fix these two problems and make it a 4.5 star mouse. Fix the software and maybe it gets a 5.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse, looks great and at a great price. 0202 PMURT

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snagged this in sale for $25 back on black friday. Extremely good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Loved by teenage gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my gamer boys for Christmas. They absolutely love them!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great MOuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, 2nd one I got. One for my desktop and one for my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice optical mouse with a couple of caveats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a gamer, but I do appreciate all of the customization options that make my workday a little more efficient. Even the ability to change the color pattern is a nice touch. I don't like the fact that the tracking can't be calibrated, even though other Logitech G Series mice can be. I say that because it has some serious troubles on mousepads with any kind of glossy or slightly reflective surface (like Kensington). The cursor jumps all over the place and makes the mouse unusable. I now use a cloth mousepad and it works fine, but just so you know beforehand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mouse; a little Pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far, the mouse has been excellent and very responsive - no complaints at this point. My final review/judgement is reserved until I see how long it lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of buttons and ergonomics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, great option for needing a lot of mouse buttons and ergonomics

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little difficult to use. I need more time to adjust the way the buttons are so that I could probably use them in gameplay.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Left click glitchy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half a year before the left click started having problems with drag and drop. Tested it on multiple computers and all drivers are up to date. Kinda important for my work from home job. Apparently it has a 2 year limited warranty, so here's hoping their customer support is good. Otherwise it has been a good mouse. Though it is a bit small for my hand (I prefer a palm grip). If the warranty is a no go, I'll probably go buy a wider mouse.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey Josh, I'm sorry to hear that you had some issues with your G502 Hero. If you haven't done so already, try to blow out the inside of the click with a can of compressed air. If that doesn't work, navigate to your computers double-click settings and try modifying the sensitivity, which can also sometimes fix the issue.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very sceptical to buy this mouse but after finally caving this mouse has been fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good mouse, I got for 37$ And I have no complaints yet.

    I would recommend this to a friend