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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7462 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the G502 HERO Wired Optical Gaming Mouse, particularly its adjustable weight, comfortable design, and numerous customizable buttons. Many appreciate the controllable RGB lighting, reasonable price, and adjustable DPI. The responsiveness and feel of the mouse are also well-received, along with its software. Some customers find the size to be small and would prefer a wireless option.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 7,462 reviews
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and reactive. Highly recommend this mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse for the money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a couple of the g502 hero and there awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! So many great features! It works flawless!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this mouse for a friend and they love it. Very comfortable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Luck of the draw.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good mouse ruined by cheap switches. Logitech's switches have been going down in quality over the past few years, even though they're supposed to be rated for an insanely high number of clicks. My husband has now gone through 7 or 8 mice in the past year, including 3 of these, because the switches just fail prematurely and cause random double-clicks. He's not rough on his mice; I'm far more abusive with my gaming clicks than he is, and I've had my mouse (same model) for over 3 years now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse so much and it matches my keyboard

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so happy to hear you are able to match your keyboard! Please make sure you have downloaded Logitech G-Hub in order to get the most out of your mouse! Here is the link to so do if you have not already: https://www.logitechg.com/en-us/innovation/g-hub.html. Thank you for being a Logitech customer and talking the time to write this review. We really appreciate it!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using for work. This mouse is really comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and function great. Smooth and responsive!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this Logitech - G502 HERO Wired Optical Gaming Mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its excellent item.. Good mouse.. Great price.......

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mouse is perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse, no problems at all, Been 2 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice feeling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel for gaming. easy to set up and get started right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfortable mouse for gaming love the feedback it gives on scrolling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from G5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had been 10 years since I bought a mouse and I had no idea what I was missing out on, This replaced me old Logitech G5 and I am blow away by how much smoother this mouse is, I didn't want to upgrade but my G5 finally kicked the bucket and now I am pretty happy it did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, not perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best mouse I have ever used. Have bought multiple units for gifts as well. One did develop a faulty switch after about a year. It's not perfect but what is? They do take a little abuse so keep that in mind. There are many great mice out there now. This is one of them. On sale, they can't be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Pretty Good Gaming Mouse

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech is a brand of electronics I consistently gravitate to and it is among those I feel confident recommending to others. And this Logitech G502 HERO Gaming Mouse is most assuredly worth considering if you are a gamer. By downloading Logitech’s Gaming Software, you can customize 11 programmable buttons for more personalized control, to fit whatever types of games you play. You are also able to assign fun lighting to your mouse. Included with this Logitech G502 HERO Gaming Mouse are five weights which you can use to adjust the weight, balance and overall feel of the mouse to fit your own personal preference and play style. The outer surface of the mouse itself was a nice matte finish, making for a pleasant tactile feel when cradled in my hand, and giving me a more secure grip during gameplay. Along with the (right-handed) thumb rest being more of a rubberized pebbled texture. Another notable feature was the attached usb cord. As with many of the “better” computer mice out there, the G502 HERO’s cord is a kind of woven thread, providing for a seemingly stronger cord, less likely to bend or kink over time. Moving the mouse around, both on a mousepad and without one, during normal use with my laptop, as well as, during extensive gaming sessions, proved to be a precision, lag-free experience. And the scroll wheel turned as smooth as silk. So impressive! The size of this gaming mouse, however, was a bit too large to comfortably fit my smaller hand. Please keep this in mind, and if you are thinking to get this particular mouse, it would be beneficial to test it out in-store beforehand, if possible. Just as an aside - Something I’m finding with more and more products, most specifically, electronics, is the tendency to not include much in the way of printed instructions (as with this item). While encouraging consumers to go directly to whatever company’s website and their support page, having to research basic info right from the get-go, sorta rubs me the wrong way. However, that being said, having access to this online material is definitely a helpful resource. And Logitech’s product information and support guides, are easy to navigate and useful for finding the support you need. All in all, I can certainly recommend this Logitech G502 HERO Gaming Mouse for any and all gamers, no matter the game you’re playing. The cost of this mouse is certainly worth what you’re getting, comparable to similar gaming mice in the same price range from other well-known brands.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Good product but not for me.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as it should but it's a pretty big mouse and I'm not really liking it for gaming at all. I wouldn't buy again.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good beginner gaming mouse for younger kids starting out gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse ever!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for gaming, it's the best mouse I've ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse. Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great mouse at a great price. You won't be disappointed.

    I would recommend this to a friend