Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 7563 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 7,563 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech gaming mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought previous model and now my Daughter loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun gaming mouse and customizable. 11 different buttons and weights to make it just for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, fits perfect in hand and all the extra buttons are nice to have.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for a first time gaming mouse.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my second mouse for my gaming laptop when im on the road. unfortunately it was too light even after weights have been put in so i had to do major sensitivity adjustments to my gaming when using it. the scroll button also misaligned and went out of place while playing it. I've been using a 3 year old steel series mouse with the same price and has worked great.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your valuable feedback. We regret to hear that the product did not meet your expectations in regards to weights and scroll wheel. We'd recommend you to get in touch with the Logitech support team as they'll let you know all the available options in resolving the issue.

  • Rated 5 out of 5 stars

    Logitech G502 HERO SE Wired Optical Gaming Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions good Easy to maneuver Comfortable grip Awesome Gift

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent, doesn't work well on Windows 10

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're using Windows 8 or lower, then the mouse supposedly works great. However, for W10 users, you stand a risk of the mouse just having issues. Namely, the mouse likes to double click, even when you press the button once. This seems to specifically only be for W10 users, and Logitech has no interest in fixing the problem since it's not affecting everyone. I ended up returning mine and getting the Steelseries Rival 600, which has worked far better, has better LED options, and a button-layout that's less of a pain.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! Sorry to see you're having hardware issues with your G502 HERO mouse. You have a 2-Year Warranty with your purchase. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024148914 Hope that helps!

  • Rated 2 out of 5 stars

    Good but uncomfortable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design, and the free-wheel button is cool, but the ridges dig into my hand and is really uncomfortable. Ended up buying a razer alternative (Razer Basilisk) and it's been much better.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech G502 HERO SE. We appreciate you noting the aspects you liked, such as the design and free-wheel button. We apologize that the ridges made it uncomfortable for your hand. It's helpful to know that you found a more comfortable alternative. Logitech

  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great does exactly like its sappose to eqsy to program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time ive purchased this mouse. My other one eventually started having problems with the right click button, most likely because I had it for 4-5 years. Bought another one because I loved my old one so much, I didnt feel the need to buy a different brand or a newer mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great mouse, like being able to change DPI on the fly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mouse for every moment, play games, regular task on the desk, ergonomic

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse for the price.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse for gaming. So far so good, response is great and love they put weights in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse For the Money!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent mouse for the money. Super responsive and accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Awesome upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit to my hand, convrniently located buttons, awesome RGB and great interface

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pc mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son as he is starting of gaming and he loves it. Recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Solid

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly comfortable for standard usage but the mouse wheel can take some getting used to when unlocked, otherwise it’s a bit noisy. Overall well worth it in the sub-$40 range.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What we expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we expected .. good quality, would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertise, bought a second mouse. Double Click is great in the game mode G-Hub.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech - G502 HERO SE Wired Optical Gaming Mouse

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. got this for my son. he has upgraeded already.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse that replaced my G602. Fantastic smooth scrolling! Love the light up LED logo too.

    I would recommend this to a friend