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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7462 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 7,462 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech mouse never let me down. Very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. Felt very comfortable. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A solid product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale and is has been a great purchase so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    6 Months of life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend you get the protection plan because both of these I've bought have had the same issue with the right click button. But my son loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth action and great response time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy I purchased this Logitech G502 Hero SE mouse. I was impressed with the interchangeable weights to customize this to my liking. It is so responsive that it goes beyond my expectations. The buttons and wheal motion are now my favorite. If I had a choice to buy this one or another brand, I would chose this one again.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    light and functional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish it was cordless, but it does what it needs to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This mouse is popular for a reason.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 is a state of the art mouse which is mildly versatile because of its grip but not because of its weight. Pairing this mouse with a hard mousepad and high sens tho, it helped me get aces in CSGO easily. The HERO sensor is extremely accurate, and the build quality is insane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t forget about the wheel!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! Just remember that the one button behind the wheel allows for free wheel movements or more “controlled” spin. Meaning with one push in either direction allows it to “click”. Tried healing in WoW after forgetting this and spent a dungeon looking at the ground and health bars. Hehe. Oops.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Just a great mouse for gamers with a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had been using the original version. When I saw this at the price it was I had to get it to go better with my set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST MOUSE EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great hardware wise. Buttons have a nice feel, nice tracking, plays well. HOWEVER, the software KILLS this mouse. GHub is just horrible. Button assignments are a complete joke and is impossible to get them to act correctly. When you go to play a game, you realize NONE of your button assignments work because the mouse has switched into on-board memory. It does this randomly inside or outside of games. In on-board memory mode the mouse is just TRASH. No matter what profile I used the button assignments wouldn't stick. Why can't I just make my profile DEFAULT and NEVER CHANGE (PERSISTENT PROFILE MEANS NOTHING)?! Why can't I disable on-board memory mode?! Why can't I get my button assignments to WORK reliably?! So inside the software there is DEFAULT, G-SHIFT and ON-BOARD. Each one can hold different button assignments. The mouse randomly switches between all of these and 1/3 of them DO NOT WORK. Want to use a macro? IMPOSSIBLE WITH THIS MOUSE. You will be ALT-TAB'ing out of your game for 10 minutes each time to restart the software to get your button assignments to work. I tried making them ALL THE SAME so no matter what it switched to they would all be the same, right? NOPE. That did not work either. You can add all of your games to their own profile, didn't help me. You can assign profiles to on-board memory, that didn't help either. The software killed this mouse, It's the worst mouse software I've ever used. RETURNED.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello DRob! Sorry to hear you're having issue with your G502 HERO Wired Optical Gaming Mouse. What I could recommend you is creating a new profile in G Hub, so from the Home Screen, at the top where it would say Active Profile Default, click on that, then click the "+" sign to create a new profile and work your assignments off of. The other thing you might want to check, is making sure the on-board memory option is turned off, so from the Home Screen off G Hub again, click on your peripheral picture, then at the top right, you'll see a small "gear" icon, click on that, and make sure on-board memory is off. If that doesn't solve the issue, maybe try uninstalling and reinstalling the software, there could be something wrong in the settings, but your G502 mouse should definitely hold up your configurations in-game. - Mathieu from Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good well recomend for eveyone very good price thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Broke from nothing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than mine breaking out of no where I have to say this mouse was the most comfortable mouse I've ever owned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great mouse for value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works excellent, and you cant beat the low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of feel and good for someone looking to upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’d buy it again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I’d actually pay for a mouse, but the adjustable weight and DPI settings are well worth the expense.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition my sons gaming experience he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Very comfortable to use. Looks great also

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Waooooo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse and awesome deal on sale, comfortable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Programming sucks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse secondary buttons stopped working. Called customer service and they sent an update. Worked for a day then crashed again. Now waiting for then to send me a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely in my hand and love all the buttons it has

    I would recommend this to a friend