Customer Ratings & Reviews

I bought this to replaced a Razer Adler that started double clicking after a few weeks. Exchanged the Adler three times and it started double clicking every time. Threw it in the trash and bought this. I bought three more of this since just to have extra.

This is a great all around mouse for general gaming and office work. The Logitech G hub software allows for macros customization that saves time and gives you an edge for certain games. The one drawback is the weight. Its a bit heavy for FPS games. I would recommend going with something in the g400 series instead.

This is a mouse that is so smooth when you glide it on your mouse pad plus it fits perfectly into your hands! Another plus is the design, this is not the normal edges that you will see in your gaming mouse. I would love to get the wireless version, but will have to wait for the price to go down..

Logitech mouse is still running strong. It’s easy as plug n play

Upgraded from a Logitech G402 Hyperion Fury to the Logitech G502 Hero wired and I do not see at this price why not to buy it. Was 34.99 before Black Friday and has not gone up since then. I would recommend the wired mouse for reduced input lag if you are into online gaming. Its WORTH IT !!!

Very customizable and comfortable mouse. Enjoying so far

Wife ordered this mouse for our 15 year old for a Black Friday Sale. She doesn’t know much about gaming. She just thought she was getting a great deal. Our son was elated he got this mouse, and went on and on about how awesome it was. My wife felt pretty impressed with herself :D

Got it for my 11 year old he couldn’t be more happy. But did complain about the G Hub application which is not detecting the device at times which is a known issue and many threads available online. But overall you can’t get any better for the price.

The g502 Is nothing but an amazing mouse. With great mouse buttons and great clicks. The only problem I have with it is sometimes I move my mouse to fast that the tracker can’t keep up. I never had this prob with my viper ultimate.

itself is a good mouse responsive good value nice quality but those buttons on the side the space between where you rest the finger and the buttons is so small i end up pressing those buttons all the time really frustrating i don't recommend this mouse at all you will have a really bad time with it only maybe if you have really small fingers

Second mouse(replaced under warranty) failed with right click issues, logitech won't replace it because its been 2 years since I bought the original. Don't bother with model if you play a lot of FPS games, the right click button will develop an issue where it will constantly click unless you hold firm pressure on the button. If you even let up on the button at all, even with it still depressed it will register clicks. It makes it impossible to use scopes in some games. Best buy still lists this as a 3 year warranty but logitech says 2. Logitech even came out with a firmware update to address the issue but it does nothing

Overall it was a good mouse while it lasted. I liked everything about it. However, after about six months the left and right click buttons started being inconsistent in that some times when I clicked them, nothing would happen. I definitely expect a mouse of this caliber to last longer than six months. My mouse use is quite normal. Some gaming, some work. Nothing particularly heavy duty on the mouse.

I previously used G305 as my main mouse thinking that it would probably be the same. Granted, G305 is a wireless mouse, but G502 is a major upgrade. From now on I will be using G502 as my main mouse and bring G305 whenever I am on the go.

It's an alright mouse. Not the best but good if you are on a budget.

The left click button is narrow, and the button to increase dpi is right next to it, I had to disable the button to stop from accidentally hitting it. It says 11 programmable buttons but 4 of those are just for dpi or profile settings, can't be programmed to do anything else. Sensor works well, clicking is fast response, but I prefer mice with a place for my ring finger so I can maneuver back and forth easier and my right 2 fingers don't have to clench up.

We ordered this gaming mouse in June 2020. It took a couple of weeks to get it back in stock and shipped to us. Today, 7/24/2020, the mouse died. My son was very disappointed that it only lasted a month. Luckily, we purchased a Geek Squad protection plan and were able to get it replaced. They were out of stock of this particular brand, though, so we replaced it with a different brand. Here’s hoping it lasts longer than a month!

Pretty good mouse. Weight is a little heavy and the buttons can seem like they are too much. But they become very intuitive

Does not last very long. Cord tears easily. Didn’t care for the feel of the mouse.

I like it is very fast the best gaming Nice RGB...

After 4 months of casual gaming, the right click doesn’t work all of the time. After 6 months, the left click no longer functions all of the time. Imagine any time you have to hold either click down and it registers 3-6 clicks instead of one long one.. totally unreliable after a very short time. I’m not even a pro gamer or a streamer. I play overwatch at night after work, and now I can’t play most hero’s because my mouse won’t let me properly or reliably use certain weapons or functions. This mouse is just garbage and the company that sells it has a garbage website that does not handle warranty’s very efficiently. I doubt I will be able get a replacement. I regret choosing Logitech and do not recommend the brand for gaming.