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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 7,541 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Premium mouse,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has many customizable buttons, feels great and is of very good quality, HIGHLY RECOMMENDED

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech product. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long cable for if you have a big table, response is pretty good

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech G502 HERO mouse! We appreciate you highlighting the long cable and good response. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect for anything and good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my office where I review a lot of documents. Totally overkill for an office setting but it is comfortable and I like how the scroll wheel unlocks and can scroll through webpages and documents quickly. I have the wireless one at home and for $45, which is what I bought it at, I don't see why you would get any other mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good mouse, just heavy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good mouse, comfortable shape, good software. My only complaint is that it's a little on the heavy side, making it uncomfortable to hold for long gaming sessions.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Zombiepigman! Thanks for your feedback and for being a loyal Logitech customer! We're happy to hear you're enjoying your new G502 HERO Wired Optical Mouse with RG Lighting. It is true that the G502 is a bit more on the heavier side of our lineup of Gaming products, but have you looked up if any weights were already inside the mouse maybe? Just open up the cover under the mouse to see if any are present, as you can adjust the weight to your desire. Aside that, we have many options when it comes to lighter Gaming mice, so definitely check out our other products! - Mathieu from Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    asome mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good nice performed as expected easy to use with ghub

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse. We’re glad to hear it performed as expected and that you found it easy to use with G HUB. Your positive experience means a lot to us! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Worth Every Single Penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the flexibility with this mouse. I have huge hands, and this is by far the most comfortable mouse I've used. The lighting options are limited, but are still pretty good as it comes with the Logitech ecosystem. You can switch up how heavy you want the mouse with the extra weights provided. The macros are amazing. I have a few macros assigned for discord and a few other programs. The infinity scroll is also amazing and if it's your first time seeing it, you're going to fall in love; as you can always use a traditional 'clicky mouse' as well. I loved it so much that I convinced my brother to get one as well. The only mouse that's better than this in his opinion is the g502 lightspeed. The software and hardware are both amazing, and I definitely would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse at a good value.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent mouse. Good Weight options. I prefer a heavy mouse and this comes with weights that can be added to get the weight to your liking, or you can take them all out and it is fairly light if you like a light mouse. Tracking is good, you can also enable or disable the click on the scroll wheel which is a nice option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for gaming and productivity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse's frictionless scroll feature is insanely helpful for scrolling through long documents. The re-programmable buttons make productively much better. I like the option of adding weights to the bottom of the mouse. Overall, worth the money.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic feedback! Thanks so much for sharing your experience with the Logitech G502 HERO Mouse.

      We're thrilled to hear that it's proving to be a "Great mouse for gaming and productivity!" It's wonderful to know that the frictionless scroll feature is "insanely helpful" for long documents and that the re-programmable buttons are enhancing your productivity. We're also glad you appreciate the option of adding weights for a customized feel.

      It's great to hear that you find it "worth the money." We truly appreciate your positive review! Logitech

  • Rated 5 out of 5 stars

    Bought for deadlock moba, now I'm locked in

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is lightweight and comfortable to my big meaty claws. Button mapping requires software not mentioned in the package

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Glad the G502 HERO is giving you that winning edge in Deadlock! We appreciate the feedback on the software and are happy to hear the fit is perfect for your grip. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best MMO/Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, this best buy in particular is always great and timely, With amazing product!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying Logitech - G502 HERO Wired Optical Gaming Mouse. We truly appreciate you taking the time to share your experience! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I’ve ever owned perfect precision adjustable dpi weights

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good Gamming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the few extra buttons for programming functions for games, love they put in weights to make the mouse heavier if that's is what you like. You do need to learn how to use the program to set the mouse to how you want it. I think you can also set up the buttons for individual games that is supported by the program.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good but a little overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good mouse that I use with my work computer but I'm using this iBuyPower freebie that came with my home computer right now and honestly I like it better as it is less bulky and more nimble. It would probably be cheaper if you could buy them but iBuyPower doesn't sell them separately :(. If you need advanced gaming capabilities I'm sure the G502 is the one for you but I don't do that. I should also mention that the G502 does however blow away the cheaper Logitech mouse that preceded it so that is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am starting to get into pc gaming and this mouse is just great. It feels premium and I have no complaints so far. The on board memory for different profiles is great and I especially love the scrolling part when you unlock it. It has lots of buttons that I can customize in games. Overall great gaming mouse, especially for $50 (plus tax).

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    G502

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got back into computer gaming. I was going back and forth between this mouse and the Razer Deathadder v2. This mouse was just more comfortable in my hand. I really like the customization of the weight as well. The G Hero software is easy to use and setup for DPI and keybinds. It's been a great mouse to use in FPS games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Logitech G502

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse for the price and quality. Used to be super pricy, but is now way cheaper but with the same quality and performance

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks for reaching out about the G502. You're right, it's become a favorite for gamers for a reason. We've been able to streamline production over the years, making it more accessible without sacrificing the core performance and features you love.

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very high quality with a nice feel and the option for weights in the mouse. The side buttons make it very easy to play games.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Logitech G loves that you enjoy the quality and versatility of the G502 HERO! High-quality materials, customizable weight, and convenient side buttons for gaming - sounds like a perfect fit for your hand and gameplay. Happy clicking

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great quality, great price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Banging, love this mouse. So many buttons on the thing and a helpful user interface for Ghub that allows you to program each button to your heart's desire. Added weights in the base (which I thought was odd), but it does help the way you paly certain games like shooters. A few other nice features. I have purchased two of these devices!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good for large hands and long fingers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hands are so big I can palm a basketball with little effort. I needed a large enough mouse that also wasn’t heavy and clunky. I put all the weights in which made it heavy enough but did not overdue it. Buttons are all placed in very convenient locations.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're so glad the G502 HERO is a comfortable fit for your larger hands and that you've found the perfect weight balance with the adjustable weights. We appreciate your feedback on the button placement as well! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Replaced old version, works very well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my old g502 after it died from 5-7 years of consistent use o7. Works great! Sales happen so much for this though, you're really getting scammed if you get it off-sale.

    I would recommend this to a friend