Customer Ratings & Reviews
- Model:
- 910-006095
- |
- SKU:
- 6455869
Customer reviews
Rating 4.7 out of 5 stars with 7462 reviews
(7,462 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Amazing mouse at a good price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse just as the title says cant complain at all has a good amount of macros on them sniper mode great for FPS games if I ever need a new mouse ill def buy another one of these!!!
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend- Pros mentioned:Buttons
Rated 4 out of 5 stars
Overall good mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the style of it and all of the extra buttons are really useful
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 4 out of 5 stars
SLICK MOUSE-WHEEL
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DIFFERENT SHAPE THAN MY LAST LOGITECH GAMING MOUSE. I HAVE VERY LARGE HANDS AND ORDERED THIS MOUSE AS IT WAS RECOMMENDED. THE FORMER MOUSE WAS WIDER IN THE BACK WHICH I PREFER. THIS IS A CARPAL TUNNEL TOOL. PLUS THE WHEEL IS TOO SLICK AND THE MOUSE SPEED BUTTON IS TRIGGERED WHENEVER I TOUCH THE WHEEL JUST TO MAKE MY LIFE MORE DIFFICULT.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Great, but not durable.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse while it worked, but right and left click will fail sooner or later. My last one didn't last two years before it began double clicking.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry about the experience! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 1 out of 5 stars
An impressive mouse with a flaw.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an impressive mouse and is all ruined by a not well designed wheel, this wheel has two settings the smooth scrolling and the step scrolling both functions has his own downside, smooth was making my weapon switch by itself in games because by the minimum movement the wheel activates, and the step scrolling (the setting I always use) was not working for me because the not well designed wheel surface, instead of putting a rubber they decided to use a hard plastic, when you try to scroll, your finger don't turn the wheel, it just slide trough specially when is dry. I returned it to the store the 3rd day. Beside this flaw, the mouse is perfect, the buttons are very well placed and everything work as suppose to. The sensor is one of the best in the market, definitely I will buy the same model again if they fix this malfunctioning wheel.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're having hardware issues with your G502 HERO mouse. You have a 2-Year Warranty with your purchase. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024148914 Hope that helps!
Rated 1 out of 5 stars
Love Logitech mice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to get used to how it feels in my hand when gaming due to the NON-standard design of its shape. This is my first new mouse in over 10 years. It is a fabulous gaming mouse with many useful features which I will take advantage of once my hand gets used to the feel of the new mouse that is not shaped like a standard mouse. My old Logitech gaming mouse was shaped like a standard mouse and did many things this mouse does.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Rated 4 out of 5 stars
Wired for gamers.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Teen gamer prefers wired mouse. Really liked this mouse.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 4 out of 5 stars
Great Gaming Mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Gaming mouse and great customer service. Would buy again!
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
Great product.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son needed a new mouse due to one of the buttons acting up. He loves this one and likes that it has programmable buttons and DPI settings.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 1 out of 5 stars
Defective switches
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse lasted 8 months before the left click button started showing signs of a defective switch. A single-click registers as a double-click, holding the button down registers multiple clicks, unable to drag/drop or highlight making it useless for most tasks. I replaced my last Logitech 500 series for the same reason... but at least it had lasted a few years before chumping out. Currently pursuing a warranty claim, however I expect the replacement will have the same issue in a matter of time. I'm considering just gifting the replacement to a light user and buying another brand. Logitech used to be decent quality. I have an original G-15 around the house that's still working great. What's happened to the quality of their latest generations of gear?!
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friend- Pros mentioned:Rgb lighting
Rated 4 out of 5 stars
mopuse rgb
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a little heavy even with weights out. cool rgb tho
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 5 out of 5 stars
Nice mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already had this mouse in black, just wanted the white one. Works perfectly fine, you can set the extra buttons to do whatever you want. Feels good in the hand, comes with extra weights but I haven't used those.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 3 out of 5 stars
Features but not ergonomic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sensor with a lot of features but the weight is a huge turnoff. Not an FPS mouse.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Great mouse especially for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with no glitches. It is a great gift idea for anyone of any age.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
Very Good Mouse, Highly Recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good mouse. Requires an app download on your PC to use, but if you are okay with that, it is a great mouse. Been using it for months and had no issues. Highly recommend!
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 3 out of 5 stars
Meh mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, but not good for my wrist. Returned it and bought a wireless.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Great mouse, but stopped working
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this mouse and wish it would function properly. The right mouse button stops registering my button press intermittently. I play games and obviously the causes problems for the quality of my experience. I have spent about 8 hours now trying to identify the issue and a solution. I've tried 15+ solutions ranging from uninstalling/reinstalling software (games, software, drivers), changing settings (in game, on PC), and testing these on other PC's. None of these fixed my issue. The mouse itself is great, but ultimately after almost 2 years I cannot use because it has stopped functioning properly. For what I paid, I expect a much longer use on a mouse.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Adam, thank you for your feedback! The G502 Hero is backed with a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024148914--Getting-Started-G502-HERO-Gaming-Mouse - Will, Logitech G.
Rated 4 out of 5 stars
Great Mouse
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a classic feel. However, some may not like the weight of this mouse and may prefer a lighter mouse for more accuracy. My favorite part of this mouse that makes it unique is obviously the wheel that can be switched around to make it looser or tighter depending on your preferences. A very reliable mouse but may not be for everyone.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
G502 hero
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first legitimate “gaming” mouse and so far I am impressed. Everything works as it should and all. Only thing I think could use some improvement is the very strong feel of the scroll wheel clicks.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 2 out of 5 stars
A Really Comfy Paper Weight
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the mouse has a good feeling, with lots of customization. Mine literally last 6 months. Luckily I have Geek Squad protection. I barely game and have two other computers, so I barely use this mouse. The fact that the left and right click started to fail this early shows me that Logitech isn’t what they use to be.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello MrHiggs,
Thank you for choosing Logitech and for taking the time to review the G502 HERO Wired Optical Gaming Mouse. I am sorry that you experienced issues with the left and right click. Please feel welcome to visit the Logitech website for support with your Logitech products.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us








