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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7563 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 7,563 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Its fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No nuts no buts no coconuts so far. It's worked like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    sweet sauce

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse is sweet and very comfortable to use when scalping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and easy to use and set up. Smooth and responsive

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Extra buttons are very nice for gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this mouse for 55$ off and for the price it has great quality and I really like the extra buttons to map controls to for playing video games

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, very comfortable to use with good detents on scroll wheel.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the money , can’t fault it . Does everything you’d expect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for palm grippers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better options. This mouse would be amazing for finger grippers but palm grippers will find it feels awkward and fatiguing after about an hour. Hinders my overall performance and wouldn't recommend for people who grip with their entire palm.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience. We’re sorry to hear the design didn’t suit your grip style—your feedback is valuable and helps us better understand user preferences. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design looks cool and feels nice with the weights that come with it

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift to go with a gaming computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good mouse for the price, I got it on slave for $35.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mause and curbside pickup for best buy it's the best of the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good For gaming

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this mouse and uses it for gaming and is a big fan

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel of the mouse in hand, and pretty comfortable too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are considering it... just make the jump and get it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One the best gaming mouse in the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using G502 for several years now. I had a G502 spectrum (older version) and it was working fine. Then, I saw a deal on this mouse (Newer Hero Version) for 25 bucks on BestBuy which is no brainer so I got this one as a backup. I mostly use this mouse for gaming and if you have fairly medium or large size hand then go for this one you can not go wrong with it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice upgrade on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the weights, the mouse moves well. It is responsive. The only downside is that the buttons feel a little close to each other.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good until it isnt.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd G502, left click wont hold right, common problem and really just garbage design. Good mouse but I have been hating it more and more as of recent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great mouse, didn’t eat all the cheese!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift. My son loved it so I assume it’s a good one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a problem with this mouse. Its very responsive

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of it in my hand. I can adjust the weight easily.

    I would recommend this to a friend