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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7564 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 7,564 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mouse for my grandson , he is happy with him mouse

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great Mouse for an affordable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ARGB Mouse with plenty of features, recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my children, would recommend to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Value and quality. Best gaming mouse

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse, but shortly after use the grip tape on the underside started to peeling back and will get caught up from time to time on my mousepad.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love itttttttttttttttttttttt and it’s Comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse I've ever used period. I bought 3 of them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this mouse, but I found it uncomfortable. I've had the Logitech MX, G502, G604, and Fnatic Clutch 2. I wanted a large, comfortable mouse with extra buttons and use it for 95% work 5% gaming. The scroll wheel is too smooth and hard to grip, it is also placed too far back, so you can't use your whole hand on the mouse, you need to use a claw grip.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello jackattack3000, we are so sorry to hear that the G502 HERO mouse did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. We appreciate your honest feedback. Have a great day and an even better 2021. -Ricky|Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent gift, for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as gift for Christmas. They are enjoying this Mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. Felt very comfortable. Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech mouse never let me down. Very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A solid product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale and is has been a great purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was bought for personal use and it suits its purpose well. The person who received it was quite happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product,good value,good service and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality feels good and it really good for gaming

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    light and functional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish it was cordless, but it does what it needs to do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse for the intermediate gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this mouse for a while now and it performs great,

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Just a great mouse for gamers with a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had been using the original version. When I saw this at the price it was I had to get it to go better with my set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG Hub broke my mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself felt good but LG hub software was terrible and ended up frying my mouse. I had the mouse set to use screen sampling for the RGB and it almost never worked. Nearly everytime booting up my PC, I would have to reset the application if I wanted the rgb to work properly. Today, same issue went to restart the application, but I noticed a firmware update for the mouse, I clicked yes and did not unplug the mouse or power off my PC. Next thing I know I got an error that the update failed and my mouse began blinking. LG hub wouldn't recognize the mouse, and it the mouse stopped working entirely - there's no factory reset that I can do. Save yourself the headache and money, buy a mouse from a better brand.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's disappointing to hear and it's surely not what we expect to deliver. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly how I expected it to be. It was also a great price

    I would recommend this to a friend