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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 7,542 reviews
  • Rated 5 out of 5 stars

    Super comfy and not too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a little wrist strain using my Expert Mouse and wanted a big ergonomic mouse I didn't have to worry about -- the G502 is comfortable, the lights aren't super distracting, and it is always fully charged (meaning my OCD won't have me wasting time worrying about topping off a battery). An excellent value as a work mouse!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We truly appreciate you sharing your thoughts. It’s fantastic to hear the product is delivering as expected. Your feedback helps us grow and refine what we do. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy i rould rocomend this to au gamer or developer it has made life easy and your so much fast with the added buttons. Also with the added wieght( or lack of the wieight) its a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    Absolute must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love LOVE this mouse. Feels super comfortable and ergonomic to hold, plenty of programmable buttons especially good for gaming. The G Hub app is also a nice touch, for customizing colors, DPI settings, etc. Fantastic price, with other mice being $100+ this price point is hard to beat. Would absolutely recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Works well. I like the on the fly dpi switching

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your kind words. It’s wonderful to know our Logitech G502 HERO Wired Gaming Mouse is helping you out. Thanks for choosing Logitech G! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hero is right

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after owning 10 mouse's this is the best one

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your review and are thrilled to hear the product is performing as expected. Thanks for choosing Logitech. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for work and play, i switched from a razor gaming mouse that was pretty light weight, this mouse is much more comfortable and i like the weights you can add to get the weight you want or make it as light as possible. For me i use all of the weights provided. I use this mouse for work and gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jack of All Trades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was a constant recommendation from a friend. I feel like it lived up to what he said. This mouse does it all and it feels amazing. The scroll wheel is the standout as pushing it left or right scrolls left and right. The Logitech software lets you map a ton of stuff to it. You can also set G shift to have twice the amount of thing mapped. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse quality-price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, I recommend it more than any other, it is very good in terms of quality-price, if you are not looking for it to be wireless it is perfect for you.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Great choice! The G502 HERO delivers top-tier performance with its HERO 25K sensor, 11 programmable buttons, and customizable RGB lighting all at a solid value. If you’re cool with wired, it’s a beast for gaming. Logitech

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Everything is pretty good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i havent used the software for the rgb for this mouse, i use signalrgb, but overall feels good in the hands, could be abit larger for my rather small hands, dpi switch is nice, and the "aim" button has saved my butt more times then i can count also the metal forever spin mouse wheel is neat

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Decent for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired mouse. Not too heavy and not too light. Comfortable for medium sized hands. Nice levels of customization through the G Hub software but also works well without the software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Best mouse yet!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is excellent. This is my first gaming mouse and is amazing. It’s very gamer friendly. You can change the sensitivity of the mouse with two buttons which comes in handy for FPS games. It isn’t heavy at all for me and is good for flicking. The mouse comes with weights but I like it light. The quality of how it is built is excellent and doesn’t feel cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great overall mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Mouse for my son for Christmas and it is definitely his favorite mouse he has used for gaming. The software is easy to install and adjust compared to others. It also has a great comfort feel in the hand. This mouse also has multiple side and top buttons for convenience of web page browsing as well as more competitive edge in gaming with rapid fire buttons. The scroll wheel is very nice too and the mouse in general has a good feel of build quality. My son has been using this mouse pretty heavy with no issues. I would definitely recommend this mouse and finding it on sale makes it even better of an overall value!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best mouse I've used!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use and simple to set up. I like the weights and the feel they give the mouse. Great price for the use it provides. I highly recommend!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We're glad you find the G502 HERO comfortable and easy to use. The adjustable weights are a great feature for gamers who like to fine-tune the feel of their mouse. If you have any questions about setting up custom button macros or profiles, feel free to reach out to our support team.

  • Rated 5 out of 5 stars

    The most satisfying mouse in existence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, smooth feeling and very responsive. To be honest, this is the best mouse I have ever used. I very much like the way you can customize the mouse to your liking. With this mouse there are no limits, and that is why I chose this absolute killer of a mouse. Go logitech.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse been using it for the past 8 years, just replaced my last one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    goated mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good solid mouse that gets the job done and if you have problems using the keyboard for certain games like you hate using "v" for melee, there are multiple buttons on the mouse that can be used as extra bindings.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO certainly sounds like a perfect fit for your gaming style! It's great to hear you find it to be a solid and reliable mouse that handles tasks effectively. Your point about the multiple programmable buttons being ideal for remapping keyboard functions, like melee attacks, truly highlights one of the G502 HERO's biggest strengths. It's designed to offer that extra level of customization for a more comfortable and efficient gaming experience. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and weight of this mouse. The buttons are easy to reach and to tell which one I am actually reaching! The click on the scroll wheel helps to know how much I am scrolling. Nice feeling mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zippy mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast response, east to customize each button.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Works good and very comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is easy to set up has the side buttons has a dpi button and the added weights you can put make it heavy enough to help you aim better I highly recommend this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Wired is good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a quality product. I really like the way you can add additional weight to it. The thumb rest was a real selling point. I do notice a quicker response time being wired.

    I would recommend this to a friend