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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7484 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 7,484 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse for the price plus i prefer a wired mouse over wirless the last mouse i got from logitech lasted me 10 years hopeing this one will too!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a fantastic endorsement for the Logitech G502 HERO! It's great to know you find it an amazing mouse for the price, especially preferring a wired connection. Given your past Logitech mouse lasted an impressive 10 years, it's clear you're confident this one will also deliver incredible longevity! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse w/ configurable buttons and DPI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He LOVES it. Easy for him to program gaming macros and to set the desired DPI for the specific game he's playing. He hasn't messed around with it yet, but it comes with a set of weights to truly dial-in the feel on this mouse. Corded so it never needs batteries!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming mouse. Very responsive and has buttons out the tailpipe for customization. Keyboard is now only used for Forward-backward, left-right, sprint, and jump. Mouse does everything else because of the amount of buttons it has!!! I don't regret it! Oh yeah, and you can change the weight of it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Purchase, overall great mouse with the ability to change the bottom weight.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words and for letting us know how our product is working for you. We’re thrilled that it’s meeting your needs and making a positive impact. Your feedback is incredibly valuable to us, and we’re grateful you chose Logitech. Logitech

  • Pros mentioned:
    Buttons, Rgb lighting

    Rated 4 out of 5 stars

    Awesome mouse for an awesome price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenary of registrable buttons, I love the RGB button and the unlockable/lockable scroll button

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Perfect Mouse.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Mouse. So good I bought another one when I accidentally smashed my last one. Perfect amount of extra buttons for fps games and they can all be reprogrammed. Much better than my previous Razer mouse and the software doesn't have to be on to use my dpi profiles either. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best mouse in the business.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this was the best mouse in the business. I purchased the wired version because I wanted to save. It works really great. It has weights so that you can make it heavier if you like. What I love best is the scroll wheel. It is very smooth and it improves your experience in the UI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit on the heavier side of gaming mice but comfortable hand placement and glide and software

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences. Logitech

  • Rated 5 out of 5 stars

    Great anything mouse, but especially gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse has worked flawlessly for almost 4 years, and I’m just now changing the battery for the 3rd time. It may be starting to show its age with the dreaded mouse lag, but it’s been a great mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      4 years strong with the G502! We appreciate you sticking with it & love to hear about its durability. Battery replacements are easy, hopefully a fix for the lag!

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    The best mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse grip fits the palm of the hand, has many function keys, looks good, and is sensitive. I was a little confused about the mouse problem, but the two customer service representatives, Qiqi and Zewen, were quite patient. Good review! I have been using Logitech series for more than 10 years and have always trusted it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're a long-time Logitech customer and that you're enjoying the G502 HERO. Your positive feedback about the mouse's design, performance, and the helpfulness of our customer service team is truly appreciated. Thank you for your continued support!

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Comfortable and Nice-Looking

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech certainly makes some nice designs for their mice. This one is really cool. It has optional weights that make usage of the mouse comfortable, it has buttons on the side to be able to use, and of course, it has RGB. The DPI on it is absurd, but really accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Delivery was fast, well packed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is pretty new feel for me. Been a Razer user for kb and mouse for a couple of years. The mouse has a weight even if you don't have to add the extra weights to it. DPI with my razer and the g503 hero is as much as possible the same, at 700-800s. I'm working my way to the level of heaviness of the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Awesome mouse great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sexy, durable, stylish and high performance. For gaming or serious editing and other power use this is a great mouse. The leds are not as gaudy as other mice but well done and not overstated. Wheel is responsive and positive. Can you spend more? Always. Need to? Probably not.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Ive owned this mouse for about 7 years and just had to replace it. It last a long time and preforms great!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear your G502 HERO lasted for 7 years and performed so well! We appreciate you sharing your experience and are glad to know our products can provide such long-lasting performance Logitech

  • Rated 5 out of 5 stars

    Mouse Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is pretty great, software is not the best, but that can be worked around. Once I learned how to lock the scroll wheel, it got 100% better as a mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback on the G502 HERO! We're glad to hear you're enjoying the mouse itself, especially after getting the scroll wheel locked in. We acknowledge the software could be more intuitive and appreciate you bringing it to our attention as we're always working to improve the user experience for everyone. Logitech

  • Pros mentioned:
    Buttons
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great do it all mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Pros: Once you get Logitech G Hub working and all the buttons programmed, this mouse is fantastic when on sale. I think the new Razer Basilisk v2 gives it good competition though. You do get two extra buttons on the left side of left click (M1) over the Basilisk. The infinite scroll wheel is pretty handy when surfing the web or reading an online textbook. - Cons: Weight. It's a brick and it comes with more weights to make it an anchor. Razer trimmed up the Basilisk, so I hope Logitech can follow suit. Although the infinite scroll wheel is really good, the scroll wheel itself feels a slippery and doesn't have enough resistance when "locked." Left and right click (M1 and M2) are also a bit narrow for my fat fingers. Overall I really like this mouse. Shape, size, and functionality. Definitely worth a try for anyone, even FPS guys. However, I love the scroll wheel on my G203 and unwilling to give it up just yet. Gave the G502 SE to my brother who loves using it for League. If Logitech can reduce the weight and give it a better scroll wheel, I'll give it the 5th star.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done without any fuss

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not a perfect mouse this one will easily handle anything the average gamer needs without any fuss. It may not be the best for MMO players who require a lot of keybinds and may want more mouse buttons for easy access but fps, singleplayer, general use, this mouse will do just fine.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for this clear and balanced review of the Logitech G502 HERO! We appreciate you noting that it "gets the job done without any fuss" and is an excellent choice for the average gamer, especially for FPS and general use. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    g502 hero weighted mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how you can make the mouse lighter or heavier with the provided weights

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s one of the coolest features of the G502 HERO—customizable weight tuning really lets you dial in the feel that’s just right for your playstyle. Whether you prefer a feather-light glide or a bit more heft for precision, it’s great to have that flexibility. Glad to hear it’s working well for you! Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    High Speed and great performance.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredible value for a high performance gaming mouse. It has removable weight to adjust for ones preference. All the buttons and lighting is programmable. Clean and rapid click feel and feedback. Most of all it is extremely comfortable and feels more ergonomic than most. Highly recommended for any level of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Cool colors and feels great in the hands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice weight to item & functions really well. Plenty of buttons and really cool colors for the price. Definitely I must have for any gamer or just because you like the look.

    I would recommend this to a friend