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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7462 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 7,462 reviews
  • Rated 5 out of 5 stars

    He loves this mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time buying it & we bought the replacement plan this time. He uses it for gaming, his favorite game being Elder Scrolls!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason for the 4 stars is because the first one had a small clicking problem and it was not registering that it was being clicked. This problem was fixed on the replacement and this mouse has improved my aim and builds. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for gamers!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older son prefers this wired mouse because he doesn't have to worry about his mouse dying in the middle of gaming! It's fast and sleek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres a reason why this is the best selling gaming mouse on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing good job for regular use; and good for gaming use. Buttons are nicely placed as needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt Last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item on November 2020 and it is already having issues. Though when it was working it is a great gaming mouse. However, now i have to deal with their customer support which is not great. Im returning the item under warranty and I'm still waiting for the email confirmation the rep said I would get. At this point im not going to bother over a $40 and just try a different brand. Also the issue is the cursor starts going crazy. I have to unplug and plug the mouse again for it to work. Very annoying when gaming.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keep Looking

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll run into "double click" and "click drag" issues with this mouse and after reporting it to Logitech within the warranty period they'll do nothing. Just search the internet a bit about this mouse and you'll be surprised at the number of users with issues similar to mine. I ended up purchasing a Razer instead and unfortunately I've misplaced it while moving; back to this mouse for the interim. Time to shop for another mouse again!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Richard, thank you for sharing your experience with the G502 HERO mouse. I'm sorry to hear that you experienced "double click" and "click drag" with this mouse. I hope that you have a newfound love for the G502 and that the issues you described in previous use are not continuing. Logitech does have a 2 year limited hardware warranty on the G502 HERO mouse and a warranty can be filed and provide the necessary documents for the warranty. I hope you are able to locate your missing mouse from your move. Thank you for being a Logitech customer. Kristi from Logitech

  • Rated 5 out of 5 stars

    Great upgrade over the original G502

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to replace my original G502 with this upgraded version. Love the White accent and of course one of the best cable mouses you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with good user interface for updates. This is the 2nd one I bought. If you don’t have a great mouse, you need one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G502 more like perfect thing ever. I buy one everytime i go to best buy

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing mouse!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do 3d modeling in blender that needs a lot of precise scrolling with the scroll wheel so having the button that makes it scroll for days or just scroll once has been a life saver. Not to mention everything is soft and responsive. My last scrollwheel was giving me a callous and now I just feel like I'm at the height of mouse luxury. The weights are cool but once I set them I never thought about them again. The light indicator for what speed my mouse is is super helpful but I do keep bumping the speed changing button on things. The button placements are convenient, otherwise. The wire is long, thin, sturdy, but light and doesn't get in the way. I don't even notice the change from wireless to wired.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! The Logitech G502 seems to be a popular choice for those who require a high-performance mouse for tasks like 3D modeling. Its precise scrolling wheel, comfortable design, and customizable features make it a valuable tool for many users.

  • Rated 4 out of 5 stars

    First gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to the PC gaming world. Bought this mouse after a friend recommended it. It comfortably fits my hand, button layout seems to be easy to adapt to. Looking forward to mastering this thing and pc gaming controls in general.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm amazed at how well this mouse works compared to all of the others I've used in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitec is #1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitec makes great products, best of breed!! Son uses it for gaming. He has no complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great. I had a previous G502 that the pads wore out on over a few years. Still love the mouse. Wired for life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my son. He is a gamer and loves this mouse. His solitaire games are now quicker thanks to this amazing mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello customer, thank you for this great review of the G502 Hero Mouse! I personally use this mouse both for gaming and for office works thanks to all the reprogrammable buttons. If you have any issues in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks as well as warranty information. Thank you for being a Logitech customer!

  • Rated 5 out of 5 stars

    Great budget gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to game with, but I didn’t want to spend a ton of money. This mouse has got the bill. Works nice and is responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse that beats the rat race

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse. Have used this extensively and it’s performance has exceeded expectations. It also looks cool too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for gaming! Bought it for $35 on BB, which was a steal. Perfect for high mouse-accuracy games like FPS.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, and thank you for this great review! If you have any issues with the device in the future, please feel free to visit our support site for troubleshooting tips and tricks, warranty information, as well as direct assistance with any problems that may arise. Thank you for choosing Logitech!

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is by far the best mouse that I've owned so far, it has multiply different adjustments.

    I would recommend this to a friend