Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 7564 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 7,564 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third one of these I have recommended or purchased for myself. Now I need weight when I game with mice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nephew loved it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift and nephew loved it. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on clearance and was way more than I expected. Great mouse with a lot of ways to customize.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great mouse for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its the SE from logitech, good mouse for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse... for the right fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have long fingers and this mouse was not the right fit due to its egg like shape. Loved the feel of the and the weights though!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Support is what made me switch

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit the mouse has more features and DPI than I would ever use, but I got a great price for it. I've owned it for about 6 months and that's when the clicking issues started. It varied between the single-click doing a double-click or the single-click acting like I was holding down the mouse button. Very frustrating in games! Normally, I expect these things to happen with gaming devices especially mice since their utilized more in gaming (click, click, click, etc), but it's the Logitech support that disappointed me, Sure, it says it has a 3 year warranty, but they wouldn't honor it even after I emailed them my receipt and explained the problem. Purchased a Corsair mouse to replace this one since I've dealt with Corsair's support in the past and it's been nothing, but stellar service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great gaming mouse if you're on a budget

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello J195! I'm happy to hear you're enjoying the G502 Hero! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the review and for shopping Logi G! - Maggie from Logi G

  • Rated 4 out of 5 stars

    Excellent quality mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fulfills all the promises. Comfortable fitting in my palm. All buttons are easily accessible (except G7 & G9 as per my taste). Highly customizable thanks to Logitech G hub. Suits perfectly to all gaming and productivity needs. My only complaint is scroll wheel is way too smooth or way too stiff, there is no in-between. Also if mouse would be a little higher from the backside (palm rest area) it would be much more comfortable for long usage.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is great for this price. If you are chasing some high level staff, there are some other options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great all mouse!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great all around mouse for general gaming and office work. The Logitech G hub software allows for macros customization that saves time and gives you an edge for certain games. The one drawback is the weight. Its a bit heavy for FPS games. I would recommend going with something in the g400 series instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mouse for work or play.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse with adjustable weights that really make a difference if you are sensitive to resistance when using a mouse all day. Heavy mice will make my arms/shoulders hurt pretty fast. The adjustable weight and lots of customizable buttons make this an awesome mouse for pretty much anything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. They go well with his gaming pc.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very customizable and comfortable mouse. Enjoying so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So smooth in all angle!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a mouse that is so smooth when you glide it on your mouse pad plus it fits perfectly into your hands! Another plus is the design, this is not the normal edges that you will see in your gaming mouse. I would love to get the wireless version, but will have to wait for the price to go down..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse Around

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Logitech G402 Hyperion Fury to the Logitech G502 Hero wired and I do not see at this price why not to buy it. Was 34.99 before Black Friday and has not gone up since then. I would recommend the wired mouse for reduced input lag if you are into online gaming. Its WORTH IT !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it so much, I bought four

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replaced a Razer Adler that started double clicking after a few weeks. Exchanged the Adler three times and it started double clicking every time. Threw it in the trash and bought this. I bought three more of this since just to have extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife ordered this mouse for our 15 year old for a Black Friday Sale. She doesn’t know much about gaming. She just thought she was getting a great deal. Our son was elated he got this mouse, and went on and on about how awesome it was. My wife felt pretty impressed with herself :D

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would recommend any day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech mouse is still running strong. It’s easy as plug n play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Logitech G502 Hero

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    itself is a good mouse responsive good value nice quality but those buttons on the side the space between where you rest the finger and the buttons is so small i end up pressing those buttons all the time really frustrating i don't recommend this mouse at all you will have a really bad time with it only maybe if you have really small fingers

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my 11 year old he couldn’t be more happy. But did complain about the G Hub application which is not detecting the device at times which is a known issue and many threads available online. But overall you can’t get any better for the price.

    I would recommend this to a friend