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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7564 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 7,564 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    nice gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter enjoy this gaming mouse. She used them to play and do homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, the tracking as well as the ability to add magnetic weights to the unit make it a fantastic mouse. It is a fantastic mouse just because of the presets and as stated before, the ability to add weights to it if necessary or needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great mouse, too easy to mis-click extra buttons.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse, too easy to mis-click extra buttons. if you find it on sale, snag it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great buy after spending a hundred bucks on a different mouse that had more buttons, more features, but this thing gets the job done, and feels amazing. Proving that sometimes, simpler is better.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    still using it after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great as long as you don't use the software bulky and slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fastest and best mouse I have ever used! IMO better thab Razer Viper. Scrolling has both tactile and spinner modes. clicks are short and feel great. works awesome in MAC OS. overall the best mouse I ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Works fine for business and best for gaming.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for business and best for gaming. Like its ability to add weight to it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good mouse for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good mouse I like the colors and that it was so cheap only downside is that it feels really heavy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Logitech mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best one I got. I used it for gaming and it stopped working after a couple of months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new pc and its great. It replaced a G602. Only thing I wish logitech did, would be to make the mouse wheel rgb somehow like other brands. But that is nitpicking. You can adjust dpi on the fly which is nice. Also adjust weights to how you like it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Worthy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse for this price point...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd one I've purchased. Its comfortable in my hand so I wanted one to take to work. I like being able to adjust the dpi on the fly without having to use the logitech software due to me not being able to install software on my work computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended to buy.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think it's anything special. You can choose a more affordable mouse.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Double click issue happens less than four month.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in Mar. It was very good at the beginning but the double click issue happened recently. I cannot hold and drag a thing, and I cannot even select the text part I want because it would double click during my selecting. I feel disappointing about it. Hope bestbuy could give me a feedback about how to fix this problem.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Thomas! Sorry to see you're having hardware issues with your G502 HERO mouse. You have a 2-Year Warranty with your purchase. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024148914 Hope that helps!

  • Rated 5 out of 5 stars

    Top Notch Mouse At Friendly Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is fantastic, has all the features most people need, except for those that are heavily into mobas. Great accuracy, great style, and a fraction of the price of mice that this one competes with. Easily one of the best on the market as of this review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The mouse is okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Logitech modern warfare 3 mouse I believe it's the g9x model it's about 10 years old and outperforms this mouth by far not sure how they're tracking technology got worse when most of their technology got better the mouse is also extremely light compared to other gaming mouses which makes it hard to aim in first person shooters even with modified Logitech drivers for gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. I like the scroll wheel and colors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    G502

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse but reliability is a little on the low end. Right side click goes out in about 2 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned 3 of these, im just thinking the other 2 were duds. Anyway it is an excellent mouse. Ive tried looking for a replacement one but this by far has the best fit for me, extra buttons and macros on the side makes stuff easier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Responsive Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options for the mouse; very responsive. I would recommend this mouse.

    I would recommend this to a friend