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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7462 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 7,462 reviews
  • Rated 4 out of 5 stars

    Gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, but wasnt as expected. It has a loose mouse wheel option which is tok sensitive and a regular mouse wheel which requires a little too much force to scroll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you’re contemplating it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It’s nice to setup sensitivity with their program.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buttons prone to fail within a few months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The complex plastic shapes attract dirt, and the left and right mouse buttons fail far quicker than is appropriate for a mouse. G Hub software is annoying and overly complex.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Forest, Very sorry to hear about your disappointment with the G502 HERO Gaming Mouse. The great thing about the G502 is that it does come with a 2-year limited hardware warranty because Logitech takes pride in the products and services we offer and we want you---our customers---to enjoy them just as much as we do. Here's the link to File A Claim:  https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. In regards to G Hub, there are many helpful videos on YouTube that will help you make it less annoying and more simple. Hope that this helped and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech

  • Rated 5 out of 5 stars

    Great replacement for my worn-out Proteus Spectrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is just like the G502, in terms of its physical appearance! It's a great mouse and performs very similarly to my previous G502!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. The mouse that came with the gaming system was terrible. This was a solid replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily one of the best wired gaming mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit on the heavy side. I play mostly fps games and this mouse has been my go to since I bought it. Great. Udget mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Replaced a aging g700 I had for years. This mouse does everything my old g700 did, only better. Loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, this is the best mouse you can get for gaming..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got thin on sale and it was a great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice mouse, normally expensive for me. Got it on sale at 30% of it´s normal price. So far I really like it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I returned this the next day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a great mouse was super excited to have all of the extra buttons for gaming only to find out that other that the forward and back buttons on the side of the mouse all of the other buttons were not recognized by any of my games after trying over a dozen games and not have it work for a single one I gave up and returned it my tip is you get what you pay for cheap off brand doesn't work going to bite the bullet and buy Razer next suggest you do the same

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there Crimson6907, I'm sorry to hear that you had some issues with your G502. In the future, you may want to consider using our GHub software to bind the side buttons to additional functions other than just forward and back. -Weston from Logitech

  • Rated 5 out of 5 stars

    g502

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grate mouse. very accurate using the hero sensor gaming was good. the mouse glide on any surface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    [June 2020] Still one of the top gaming mice!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this mouse for over 6 months now and it has preformed in a great way. I use it 10 hours on daily basis!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Budget Gaming Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice budget gaming mouse from Logitech. The G502 series are all terrific and this mouse is no different.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello customer, thank you so much for this great review of the G502 Hero mouse! If you ever have any issues with the device in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks, get direct assistance, as well as find warranty information. Thank you for being a Logitech customer!

  • Rated 1 out of 5 stars

    Great mouse, terrible durability

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've loved my G502 ever since I first laid my hand on it. However, after only 3 months the mouse starts having difficulties registering me holding down the left mouse button ( essentially my gun would stop firing mid-spray) It would appear that I'm not the only one with this issue after searching and please just be aware that this issue exists and happens to many people. Other defects include the roller giving out after a few months of use and etc.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello customer, I'm sorry to hear you're having some issues with your G502 Hero mouse. It certainly sounds like somethings wrong with the device, so I would recommend contacting Logitech support via our support site. There you can get troubleshooting tips and tricks as well as submit a warranty claim if necessary.

  • Rated 5 out of 5 stars

    Solid Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Price was right and the driver let’s you specify settings for different games which is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original non SE version for a long time so i decided to try the SE version. It was a little cheaper and it feels a little less expensive. More plastic and less metal feeling. Still a great gaming mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top to top, I like a lot this product and recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works awesome I would definitely recommend it to others to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really cool that it comes with the weight adjusters. DPI button is a must have for me and it comes with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very overrated!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use and I think I can go with a much cheaper option

    No, I would not recommend this to a friend