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Customer reviews

Rating 4.7 out of 5 stars with 7564 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 7,564 reviews
  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for gaming PC system set up, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse at a good price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse just as the title says cant complain at all has a good amount of macros on them sniper mode great for FPS games if I ever need a new mouse ill def buy another one of these!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse until it starts double clicking

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this mouse and got a great use out of it for gaming until it started with the double clicking. It got really bad that I had to buy a new mouse. Not sure what caused the double clicking or if it just fails after overuse of the mouse but mouse is still usable just annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wired for gamers.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teen gamer prefers wired mouse. Really liked this mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gaming mouse and great customer service. Would buy again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective switches

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse lasted 8 months before the left click button started showing signs of a defective switch. A single-click registers as a double-click, holding the button down registers multiple clicks, unable to drag/drop or highlight making it useless for most tasks. I replaced my last Logitech 500 series for the same reason... but at least it had lasted a few years before chumping out. Currently pursuing a warranty claim, however I expect the replacement will have the same issue in a matter of time. I'm considering just gifting the replacement to a light user and buying another brand. Logitech used to be decent quality. I have an original G-15 around the house that's still working great. What's happened to the quality of their latest generations of gear?!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse especially for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with no glitches. It is a great gift idea for anyone of any age.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    mopuse rgb

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little heavy even with weights out. cool rgb tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had this mouse in black, just wanted the white one. Works perfectly fine, you can set the extra buttons to do whatever you want. Feels good in the hand, comes with extra weights but I haven't used those.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Features but not ergonomic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sensor with a lot of features but the weight is a huge turnoff. Not an FPS mouse.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a classic feel. However, some may not like the weight of this mouse and may prefer a lighter mouse for more accuracy. My favorite part of this mouse that makes it unique is obviously the wheel that can be switched around to make it looser or tighter depending on your preferences. A very reliable mouse but may not be for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality mouse. Great for gaming. Good value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, but not good for my wrist. Returned it and bought a wireless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great mouse, but stopped working

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this mouse and wish it would function properly. The right mouse button stops registering my button press intermittently. I play games and obviously the causes problems for the quality of my experience. I have spent about 8 hours now trying to identify the issue and a solution. I've tried 15+ solutions ranging from uninstalling/reinstalling software (games, software, drivers), changing settings (in game, on PC), and testing these on other PC's. None of these fixed my issue. The mouse itself is great, but ultimately after almost 2 years I cannot use because it has stopped functioning properly. For what I paid, I expect a much longer use on a mouse.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    G502 hero

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first legitimate “gaming” mouse and so far I am impressed. Everything works as it should and all. Only thing I think could use some improvement is the very strong feel of the scroll wheel clicks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Mouse, Highly Recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse. Requires an app download on your PC to use, but if you are okay with that, it is a great mouse. Been using it for months and had no issues. Highly recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A Really Comfy Paper Weight

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the mouse has a good feeling, with lots of customization. Mine literally last 6 months. Luckily I have Geek Squad protection. I barely game and have two other computers, so I barely use this mouse. The fact that the left and right click started to fail this early shows me that Logitech isn’t what they use to be.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello MrHiggs,
      Thank you for choosing Logitech and for taking the time to review the G502 HERO Wired Optical Gaming Mouse. I am sorry that you experienced issues with the left and right click. Please feel welcome to visit the Logitech website for support with your Logitech products.
      Best regards,
      John at Logitech
      https://support.logi.com/hc/en-us

  • Rated 3 out of 5 stars

    Good, not great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall mouse is decent, but poor quality. Had a double click flaw out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son needed a new mouse due to one of the buttons acting up. He loves this one and likes that it has programmable buttons and DPI settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boosted productivity and gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first gaming mouse, casual gamer here, I didn't expect I would come to love it for the customisable macros boosting productivity in windows insteaded than its gaming features, best of both worlds

    I would recommend this to a friend