Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 7565 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 7,565 reviews
  • Rated 5 out of 5 stars

    Best bang for buck

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts about 2-3 years with heavy use. Best clicker out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming. I absolutely love it. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The logitech g502 HERO SE Gaming Mouse has very good design and build. Got it on cyber monday and def worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even 3 months after purchase and it’s dead. Tried returning to Best Buy and I have to contact the manufacturer directly. Lesson learned - buy the extended warranty through Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the early failure of your Logitech G502 HERO mouse. We understand how frustrating it can be to experience such an issue, especially after a recent purchase. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    Great replacement for my worn-out Proteus Spectrum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is just like the G502, in terms of its physical appearance! It's a great mouse and performs very similarly to my previous G502!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works great!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse with a great looking style. Works wonderfully just as my previous one did

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, but wasnt as expected. It has a loose mouse wheel option which is tok sensitive and a regular mouse wheel which requires a little too much force to scroll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily one of the best wired gaming mouse.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit on the heavy side. I play mostly fps games and this mouse has been my go to since I bought it. Great. Udget mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse ever. I’ve had 7 brands. This one rocks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value gaming mouse

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Replaced a aging g700 I had for years. This mouse does everything my old g700 did, only better. Loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job with it was wireless at same price love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buttons prone to fail within a few months

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The complex plastic shapes attract dirt, and the left and right mouse buttons fail far quicker than is appropriate for a mouse. G Hub software is annoying and overly complex.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Forest, Very sorry to hear about your disappointment with the G502 HERO Gaming Mouse. The great thing about the G502 is that it does come with a 2-year limited hardware warranty because Logitech takes pride in the products and services we offer and we want you---our customers---to enjoy them just as much as we do. Here's the link to File A Claim:  https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. In regards to G Hub, there are many helpful videos on YouTube that will help you make it less annoying and more simple. Hope that this helped and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech

  • Rated 5 out of 5 stars

    no dissapointment

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received the mouse as a gift and threw it onto our extra pc. works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    [June 2020] Still one of the top gaming mice!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this mouse for over 6 months now and it has preformed in a great way. I use it 10 hours on daily basis!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Budget Gaming Mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice budget gaming mouse from Logitech. The G502 series are all terrific and this mouse is no different.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello customer, thank you so much for this great review of the G502 Hero mouse! If you ever have any issues with the device in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks, get direct assistance, as well as find warranty information. Thank you for being a Logitech customer!

  • Rated 4 out of 5 stars

    Good gaming mouse.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original non SE version for a long time so i decided to try the SE version. It was a little cheaper and it feels a little less expensive. More plastic and less metal feeling. Still a great gaming mouse.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great mouse, terrible durability

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've loved my G502 ever since I first laid my hand on it. However, after only 3 months the mouse starts having difficulties registering me holding down the left mouse button ( essentially my gun would stop firing mid-spray) It would appear that I'm not the only one with this issue after searching and please just be aware that this issue exists and happens to many people. Other defects include the roller giving out after a few months of use and etc.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello customer, I'm sorry to hear you're having some issues with your G502 Hero mouse. It certainly sounds like somethings wrong with the device, so I would recommend contacting Logitech support via our support site. There you can get troubleshooting tips and tricks as well as submit a warranty claim if necessary.

  • Rated 5 out of 5 stars

    Get it if you’re contemplating it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It’s nice to setup sensitivity with their program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    g502

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grate mouse. very accurate using the hero sensor gaming was good. the mouse glide on any surface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Price was right and the driver let’s you specify settings for different games which is nice.

    I would recommend this to a friend