Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 7565 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 7,565 reviews
  • Rated 5 out of 5 stars

    Good device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good wired mouse. I am a gamer and have had no issues. Smooth control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming mouse!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my computer, long lasting and extra long cord!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buttons

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse great to have a few extra convenient buttons for whatever you need

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too sensitive

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scroller is way too sensitive for my job. Unable to navigate medical imaging software properly. Had to switch to a standard gaming mouse of this brand.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello BBcustomer! I'm sorry to hear the G502's scroll wheel was too sensitive for you. The G502 does have an option to switch between two different scrolling options, free scrolling and ratcheted. The button is located under the scroll wheel, which should fix the sensitivity of the wheel. Thank you so much for this feedback. I will definitely be passing this along! - Maggie from Logitech G

  • Rated 5 out of 5 stars

    Solid Choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always another great Logitech product. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gone through 4 of these in my lifetime. The white and black is a neat new touch of flair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful little thing. Great for gaming. Came in quick. I like the color and it works good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse on sale

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically the upgraded version of my old mouse. Works fine and has more than enough features for the price. Mouse wheel feels a bit weird to me but otherwise no complaints so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Favorite

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second G502. I beat stuff up. So glad I found another so close to home. Fits my hand well and is very customizable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    nice but could be better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this other than the all plastic wheel. It's a bit too slick when you turn it. Other than that it's been a great mouse so far.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Double Click Issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first G502 Hero got a double click issue, like the mouse would left click multiple times during one stroke. It would do it on any computer I connected the mouse to. I contacted support, they requested video proof that the mouse was doing it, I provided it, they sent me a replacement. Then after 3 months THE REPLACEMENT mouse started double clicking. I'm so fed up with this garbage company.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi JoshP, thank you for your feedback! Be sure to check your device settings on GHUB software. This should not be the case, as the G502 is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024148914 - Will, Logitech G.

  • Rated 2 out of 5 stars

    Would be a 5 star if it didnt double click

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 months of light use, I can no longer right click consistently. aka i cant aim in in any fps. Without this issue though, this mouse would have been a 5 star.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not buy this mouse unless you like to change mouses every year. I have plenty of other friends that ended up experiencing the 502 starts having issues within 6 months. Mine started within the year with double-clicking and even experiencing issues with the right-click. Eventually could not really play any DPS game or even any game that required holding down the left and/or right click.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello noahchoi,
      I am sorry that the G502 gaming mouse is not working as expected. Please, reach out to Logitech G customer support for personalized assistance with this issue. Logitech appreciates your product review. - Leo from Logitech

  • Rated 5 out of 5 stars

    Gaming mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming mouse I truly recommend this.i have so much fun using it on my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at Performance-price. As a gamer, I got satisfied enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice mouse, I would recommend this mouse to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget gaming mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming mouse and I’m very pleased with it. Super smooth and fits perfectly in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the money. Con would be nice to have more programable buttons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starting gaming mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well out of the box. I found that the free scroll wheel is a bit sensitive, however, you can press on the button right below it to enable click scrolling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid gaming mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the all black version, got this for my kid. He likes it.

    I would recommend this to a friend