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Customer reviews

Rating 4.7 out of 5 stars with 7565 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 7,565 reviews
  • Rated 5 out of 5 stars

    Nice gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the SE design. You can set up the mouse by download the app from logitech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new mechanical mouse! It is stylish and great for gaming!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't even think about buying this.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave one star because you have to have at least one. Would have been zero stars. I used this mouse only for an hour or two. Long enough to find out it doesn't work. The instructions are a joke. Nothing about this mouse worked except actual right, and left mouse clicking, which you can get with any perfectly capable $10.00 mouse. I was so disgusted with it, I threw it out after unplugging it from my computer.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we truly appreciate your honest feedback! We are so grateful for your review. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Just wanted to double check with you, but you'll need to download our free G-hub software in order to customize all the buttons on it. We apologize for any confusion we may have caused. At the end of this message, I have attached a link to give you more info on the G502 HERO. Thanks for being part of the Logitech family, have a great day. -Ricky | Logitech. https://support.logi.com/hc/en-us/articles/360024839673--Downloads-G502-HERO-Gaming-Mouse

  • Rated 5 out of 5 stars

    LOVE IT,,,,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming mouse I ever owned. AWESOME and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price , has all the features that you need !

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Gaming mouse with great features!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G502 Hero Gaming Mouse is one of the best in the market now. Setup is quick and easy. It is plug and play with my windows 10 Alienware PC. I have downloaded the software from the website to enable all features of this mouse. The build quality is great and you can program up to 11 buttons. The performance of this mouse is really good. It is easy to customize the DPI in software. It came with 4 presets and it is easy to switch from game mode to work mode very quickly. In software, it is easy change the lights of the buttons. There are two lighting effects and it has sleep timer as well. DPI can go up to 16K and 5 preset DPI available for configuration. The customizable RGB lighting enable whole new level of personalization with 16.8 million brilliant colors. Mechanical spring button tensioning system delivers a consistent click feel and near instantaneous actuation. Based on specification, mouse buttons are built to perform 50 million key strokes and it is perfect for gamers. This mouse using Optical technology specially designed gaming sensor optimized for precision and speed movements giving you an edge in gaming battles. Five additional weights let you customize mouse weight and balance for just the right feel. I have connected this mouse in my Chromebook and windows PC and it is working without any issues. All buttons can be customized based on user needs using the software. I have used more than 4 gaming mouse before and this one exceeded my expectation with quality and performance. G502 Hero Gaming Mouse is a solid gaming mouse at reasonable price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for gamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse to use with games. I have enjoyed using the mouse so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Same body as the old one but with a new sensor.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same feel as the old one, better sensor spec wise. I cannot really tell then difference day to day, but the price was nice for a comfy mouse for the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gaming mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out great for my son who loves to game. Perfect gaming mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, smoothly etc. This mouse brings more awesomeness while playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for gaming purpose, very sensitive and fast love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good multi-button mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is comfortable with my hands. Some of the buttons are harder for me to reach. I don’t have long fingers. It is accurate with movement. It is used for CAD work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Codman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was disappointed in this. Daud wasnt compatible with his gaming PC. Hard to move around on his mouse pad. Just didntblike it

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Roxi, sorry to see you're son was not satisfied with his G502 Gaming Mouse. If he was having software related issues, please make sure to have the free G Hub software downloaded to the computer. This will allow you to configure the mouse RGB colors, actions for the buttons, firmware updates, etc. But if he just doesn't like the way the mouse feels or handles, Logitech G makes other great options like the G203, and G305 mice!

  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. All the positive reviews made me purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fav mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so smooth and sleek. I appreciate how well it work with my pc

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Good mouse but does not fit my hand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor and clicks feel responsive but the width is a bit too small for my hands so it was uncomfortable for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second 502 because the first one developed the infamous double click on the left side. Hopefully this one lasts me a bit longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mouse! Accurate and sensor is spot on. Definitely recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great until it started double clicking and dropping when I was dragging. Logitech has been going downhill for some time and this is just another shining example. I'm now playing with a Razer and have no complaints yet. Logitech did something that caused the quality to go way down and I'd suggest they look internally before it gets any worse.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello customer, I'm sorry to hear that your G502 is double clicking. I would recommend cleaning the left click with a can of compressed air, and possibly going into your computer settings and adjusting the double click sensitivity. Those two solutions can usually solve the issue.

  • Rated 5 out of 5 stars

    Logitech gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. At first the wheel was really fast, it I fixed that.

    I would recommend this to a friend