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Customer Ratings & Reviews

Your price for this item is $63.99
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Customer reviews

Rating 4.7 out of 5 stars with 7463 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 7,463 reviews
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black, love this for my new laptop Works wonderfully

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. They go well with his gaming pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift and he loves it. Would but again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for my first gaming mouse its been an awesome update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play with and love to add it to my collection

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Attempt to mix with Razor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attempted to use with new gaming system, roller wasn't functioning correctly, drift, returned and obtained a Razor.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear that the G502 HERO wired mouse did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you ever experience any issues with our products, please reach out to us on our Logitech support website so we can help out. Hope you have a great day!

  • Rated 4 out of 5 stars

    clicky lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well so far but scared of the left click stopping reviews, light is subtle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Aight

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine, just one problem: It didn't magically make me the greatest gamer of all time just by buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very nice.. very clear and very reliable ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very nice looking and works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. We haven’t had any problems with it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Scroll is touchy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using the scroll button it tends to slide back up after scrolling down

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Tmodellas. If you're having issues with the hyper-scrolling, I would recommend using the button under the scroll wheel to switch to the ratchet scrolling. This should fix the issue of the page scrolling back up. If you have any other issues, feel free to reach out to Logitech Support. Thank you for your feedback and for shopping Logitech G. - Logitech

  • Rated 5 out of 5 stars

    Awesome mouse for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse ever. Good mouse for the price it’s at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nephew loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift and nephew loved it. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and functional mouse for computer gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse for gaming, read a lot of reviews before purchasing, it was everything I’ve expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! The best gaming mouse I ever bought! Recomended!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken out of box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect an item to be in perfect working condition when I get it... it was not. One of the DPI lights is out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took about 6 months of gaming for both left and right click to stop working

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Vets! I'm sorry to hear about your experience with the G502 Hero mouse! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The G502 Hero has a 2-year limited hardware warranty. Thank you for the feedback! I will be passing this along. - Maggie from Logitech

  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Can set up multiple game macros with the Logitech software

    I would recommend this to a friend