Customer Ratings & Reviews
- Model:
- 910-006095
- |
- SKU:
- 6455869
Customer reviews
Rating 4.7 out of 5 stars with 7463 reviews
(7,463 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Work for the money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for the price. Rolly wheel is a bit stiff. Otherwise good.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 4 out of 5 stars
Nice wired gaming mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Haven't really tried it much with games, but it feels good and has lots of programmable buttons.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend- Pros mentioned:Rgb lighting
Rated 3 out of 5 stars
good mouse
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd one for my wife she loves it and keeps changing color patterns
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
3 of 5 fail by double click left button.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been use Logitech mouse 20 years, bought 4 of G502 Hero within 3 years get one emplacement because double click. Now, 3 of 5 are having double click issues after out of warranty. I don't use this mouse for gaming but I am worrier double sale or buy on the market now.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Derick,
I am sorry that the G502 Hero did not work as expected. Contact Logitech support if you think the device has a manufacturer's defect. I will record your product insight and pass it on for further investigation. Logitech appreciates your product review. - Leo from Logitech
Rated 4 out of 5 stars
user friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.performs well.i like it.recommended for others to buy this.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 4 out of 5 stars
Cheap but ok for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for it’s purpose. We go thru these like water so don’t want to spend a ton of money.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good but bad at the same time wouldn’t recommend
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Upset with Logitech quality control
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left click stopped working after less than 1 year. Very common problem with this mouse as many others are on forums talking about left click issues. On mine, you must have your finger on edge of the button and use excessive pressure to keep left click working correctly, especially when clicking and holding down the left button.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Maxx, Very sorry to hear about the left click issue you're having with the G502 HERO after just a year. Fortunately, the G502 HERO has a 2-year limited hardware warranty. Here's a link to File A Claim:  https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. Hope that this helps resolve the issue and that all is going well. Thank you for choosing Logitech. - Richard from Logitech
Rated 4 out of 5 stars
Upgrade achived
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My clone bought this as an upgrade to his previous desk rodent
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The application app won't open so you can't customize the mouse. Other than that it's good.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Hey there Reenee, I'm sorry to hear that you had some issues with your G502. In regards to the software, I would recommend fully deleting all files associated with GHub to make sure it wasn't installed improperly, then try reinstalling it. I apologize for any inconvenience this may have caused you.
Rated 4 out of 5 stars
Mouse comments
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good mouse but it took a while to get used it..
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 4 out of 5 stars
Nice mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice addition to your pc set up. Great accuracy & sleek design
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 4 out of 5 stars
Great Mouse!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome mouse for gaming. I will be purchasing another!
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 1 out of 5 stars
Screwed after 3.5 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 3 1/2 weeks. Best Buy would not exchange! I will remember that the next time I need something you sell.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey, We're very sorry to hear that your Logitech G502 HERO Wired mouse stopped working after 3.5 weeks. We understand how frustrating it is when a product fails, and we apologize for the inconvenience this caused. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
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Rated 4 out of 5 stars
Gaming mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son and he is very happy with it. He said it’s really good quality.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 2 out of 5 stars
Malfunctions
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left mouse click malfunctions from time to time. Fortunately I can deal with it.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi DoorDash, I'm sorry that you are experiencing some click malfunctions on the G502. You can spray compressed air into the slots between the left and right click to clean the area, that will sometimes fix the issue. Logitech has a 2 year limited hardware warranty on this mouse. You can file a warranty claim at support.logi.com. Thanks for being a Logitech customer. Kristi from Logitech.
Rated 4 out of 5 stars
Great with 1 issue
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse was a nice upgrade. The only thing I don't like is the scroll wheel seems loose.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 4 out of 5 stars
Gaming mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far my husband likes it. It is a little getting used to ,but all in all likes it.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 1 out of 5 stars
G-Hub software to enable features is garbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The big problem with this mouse is the G-Hub software to enable its features. It is very buggy and unreliable. All my button programming mysteriously disappeared. If you have problems you cannot uninstall it from Windows 10. I needed to go to safe mode and manually delete all the files. Recommend against Logitech mouse.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Defective left click
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the mouse for about a year then left click starts to stick ending up double clicking
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello customer, I'm sorry to hear that you're having some issues with the G502 HERO. This can be an issue with the 502, so I would recommend navigating to Logitech's support site. There you can find troubleshooting tips and tricks, such as how to clean the device which can fix the issue.








