Customer Ratings & Reviews
- Model:
- 910-006095
- SKU:
- 6455869
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.
This summary was generated by AI based on customer reviews.
Didnt even last six month
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I was going crazy when playing an fps game and would scope/unscope randomly. Looked online and found others having similar issue with double clicking. Really disappointed in this mouse, have other Logitech items but will be looking for a different mouse :(
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that the G502 HERO did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you haven't done so already, please download the G-Hub software at logitechg.com . There, you'll be able to update your mouse and also customize any clicking and different mouse settings. The G502 HERO comes with a 2 - Year Warranty. Please reach out to us on our Logitech support website so we can help out. Hope you have a great day!
-Ricky from Logitech
Great but...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best mouse i’ve used but it’s kinda heavy for a great fps gaming experience
I would recommend this to a friendOk for a couple months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. Replaced a few months later with death adder and much happier.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi VinceJj, thank you for your feedback! We make a wide variety of mice designs and features to best suite your preferences. - Will, Logitech G.
Bad and Sad!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money at all. Way better mouses available both online and in store.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi PlayBlind, thank you for your feedback! The G502 is one of the most popular gaming mice of all time. Now with the HERO sensor, LIGHTSYNC RGB, Hyper-scrolling wheel, 11-programmable buttons, GHUB gaming software and more! - Will, Logitech G.
No impressed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I came from Corsair mouses which people bag on all the time for there lack of sensors but honestly this mouse feels cheaply made, the wheel won’t stop moving back and forth with play and sometimes when you go to click on something the sensor glitches out and skips a few inches, very annoying and disappointing
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Myprotesla, Thank you for your feedback. Sorry you are having issues with your mouse. Be sure to download the software for you device to make sure it's up to date. Logitech G HUB software lets you customize Logitech G gaming mice, keyboards, headsets, speakers, and other devices. If you need further assistance, please contact Logitech Support on the website. LaShonda from Logitech
Comfortable and Heavy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, mouse clicks are good, heavy, very long USB cable
I would recommend this to a friendToo heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great mouse, just it is too heavy for fps games, So I changed my mind.
No, I would not recommend this to a friendLogitech gaming mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price is unbeatable. Logitech has done a good job so far
I would recommend this to a friendSo far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse working ok for now. My son didn’t say anything negative about this gaming mouse yet.
I would recommend this to a friendDoesn't last
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse was good and worked well but died and wont work or connect anymore. Purchased 11/22 and stopped working 05/23 barely lasting 6 months.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Christopher, we are so sorry to hear that the G502 HERO mouse is not working properly for you. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. The G502 HERO has a 2 year limited hardware warranty. At the end of this message, I have attached a link to our warranty page. Please submit a ticket and one of our support specialists will reach out to you to get this sorted out. We apologize for any inconvenience we may have caused, thank you for being part of the Logitech family. We can't wait to hear an updated review. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO-Gaming-Mouse
Amazing mouse for work and play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say enough about this mouse. BUT Ghub for the mouse button mapping is awful.
I would recommend this to a friendnice gaming mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter enjoy this gaming mouse. She used them to play and do homework.
I would recommend this to a friendstill using it after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great as long as you don't use the software bulky and slow
I would recommend this to a friendgreat mouse, too easy to mis-click extra buttons.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great mouse, too easy to mis-click extra buttons. if you find it on sale, snag it!
I would recommend this to a friendGreat for gamers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My aging child loves all the buttons. He stated this mouse makes his games easy to play.
I would recommend this to a friendNot worth the price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive for what it does, and developed mouse wheel issues quick.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear that your mouse developed scroll wheel issues. This mouse does come with a 2 year warranty through Logitech, so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
- Pros mentioned:Rgb lighting, Weight
A mouse that is better than any mainstream mouse
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a beginner to the gaming mouse devices. I've always used standard mice from basic Logitech and Microsoft ones to the bigger laser optical ones from Logitech and Microsoft. This gaming mouse is something else though, and I love how it's customizable in many ways. The fact that you can adjust the weighted feel of a mouse was something new to me, but when I adjusted the weight to what felt best in my hands I was like this is pretty nice. The accuracy of the control and pointer is impressive, as it's super responsive and always on point. Really cool feature was the lighting ability that you can find and make the color you'd like for your lighting effect. This was the feature that just has a cool factor to it, and looks fantastic in a low lit room. So in my opinion, this has a very cool look to it, feel to it, control to it, and just easy to use overall with the plug and play setup. I loved this for just everyday usage, but am positive that any gamer would love this for the accuracy and responsiveness.
I would recommend this to a friend Great mousr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good gaming mouse. My Grandson loves it. Much better than a regular mouse
I would recommend this to a friendGreat deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it was well worth the price on sale. It’s super customizable.
I would recommend this to a friendGood value
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cost benefit! Grip was nice, but heard about some Clicky problems
I would recommend this to a friend