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Customer Ratings & Reviews

Your price for this item is $63.99
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Customer reviews

Rating 4.7 out of 5 stars with 7463 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 7,463 reviews
  • Rated 4 out of 5 stars

    Worked fine for awhile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks it started glitching and kept getting worse

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its price is acceptable, and it’s easy to use for gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality mouse. Great for gaming. Good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one had sticking button but replacement works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great looking mouse, bad design.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse but the clicking issues are horrible. Only lasted a year. I already had 2 of them and both had the same issues. Logitech need to fix this. This is definitely a design flaw. Do not suffer like me and buy a Razer Basilisk v2 with optical switches.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright. I mean as a mouse it's not that bad,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is veru customizable is very cool works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great mouse for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wheel is a little touchy but overall great mouse..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice mouse a bit to hevy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek mouse but to heavy great rgb cool collered mouse

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for 12 yr old hand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time, ease of maneuverability, the best price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really getting sick of Logitech. I have gone through multiple g502's. Literally just the bottom feet that fade away. Embarrassing. Might as well get a trackball at this point. And Logitech's support is just atrocious. The only good thing Logitech makes is their flight simulator gear and their car simulator gear. So pathetic. Software always covers over the crappy hardware. And to be honest, it does a good job of it. I use to be a huge Logitech fan. I also used to be a huge razer fan. Also used to be a huge corsair fan. Until they all started sucking. Now the only good brand is steel series. Guess I am going to have to go with them!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but not wonderful

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this mouse for almost a year. It’s treated me pretty good until lately the mouse will random stop tracking and you have to almost lift it up and shake it. Recommend if on a budget and don’t want to spend more than $50 (mine was in sale at the time)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its ok...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this mouse for a week but then I returned it due to not fitting my hands properly. Also the mouse feels cheap for some reason when I'm holding it. I really wanted to love this gaming mouse but I guess it just wasn't for me. Overall I think for $30 it gives really good value.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left mouse click issues after five months of use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on January 14, 2021, and now left mouse click is inconsistent. Left click works two out of three times at best. Very frustrating to have the main function not be reliable. In process of contacting Logitech for a warranty claim.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but I still prefer the steel series I have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product to gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gifted to my friend and he is happy using it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sale price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this online and beat buy matched price. Thank uou

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    defective left button

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the left click button for this mouse is defective as others say, drag and drop became so frustrating with this mouse. All its features worth nothing while having this problem.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello customer, I'm sorry to hear that your G502 Hero is having some left click issues. If you navigate to our support site, you can find instructions on how to clean the left click, which can sometimes fix the issue.

  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell apart in very quickly and wasn't the most comfortable to use.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, We're sorry to hear your G502 Hero broke quickly and wasn't comfortable for you. That's definitely not the experience we want our customers to have. Our team strives to create durable and comfortable products. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good control but little a heavy. overall worth it!

    I would recommend this to a friend