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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7484 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 7,484 reviews
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    good depends on preference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse is perfect for gaming and very durable but the wire is very flimsy. The weights that come with the mouse make a huge difference but at first even without the weights it’s still a bit heavy so it all depends on your preference

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and responsive mouse. The weights help make the mouse react the way i want it to.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the G502 HERO is your new gaming weapon of choice! We love that you find it incredibly responsive and the adjustable weights help you tailor it to your exact preferences. Dominate the competition in comfort and control!

  • Rated 5 out of 5 stars

    great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse my son used it for a year no issues and fast

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great Mouse - OK Software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only mouse I buy. I use it for gaming and for working in an office environment. I have been using this mouse for years. I have never had an issue with the buttons not working while gaming nor working. I have had one mouse fail on me, but that was 2 years after I bought it. Sometimes the Logitech software has issues, but the mouse itself is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse for gaming because of the free scroll wheel, and the reasonable price and value.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear the Logitech - G502 HERO SE Wired Optical Gaming Mouse is your favorite! It's fantastic that the free scroll wheel, reasonable price, and great value make it the perfect gaming mouse for you. Logitech

  • Rated 4 out of 5 stars

    Nice mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this mouse on sale and while I am not a gamer it seemed to me that because of the programmable buttons it could be useful for content creation, plus it was a quality piece of equipment for a good price. I found a uTube video done by someone using it to work with inkskape so I went for it. It's worked out well so far, its heavier and larger than most mice but fits in the hand well and is comfortable to use. You can even program macros to a button push saving a few keystrokes or mouse clicks.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing such a thoughtful review! It’s great to hear how the G502 HERO SE is proving to be a versatile tool beyond gaming. Those programmable buttons and macro functions really do open up creative possibilities, and we’re glad it’s been a comfortable and useful addition to your setup. Enjoy creating with it! Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Best wired mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and feel. Some buttons are hard to hit but love how you could customize it all even the RGB logo. Got this because can’t live without their scroll wheel which can be adjusted with button on the fly. The weights are pretty nice and allow some nice fine tuning for feel.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Nice and Easy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty comfortable optical mouse, after The weights was added you perceive a very special feeling during the gaming sessions. You must be downloading the mouse app to get a better configuration and playing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, is súper confortable . I can play better because this have a lot of options

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! We're glad that the G502 HERO is comfortable and has helped improve your gaming experience. Thank you for sharing your positive feedback!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Holy Grail Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Works great and lasts forever. My most recent purchase was a backup because it was a great sale price, but I've been using the same mouse for like 7 years now. It's beat up and deteriorating, my birds chewed up the cord and the rubber a bit, but it's still going strong. My issue with mice used to be the right click breaking because of specific games I play, but no issue at all still. Highly recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so impressed to hear that your Logitech G502 HERO wired gaming mouse has been such a reliable companion for the past 7 years! It's a testament to the quality and durability of our products.

      We understand that your mouse has taken a bit of a beating, but it's great to hear that it's still functioning well despite the wear and tear.

      Your insights might be helpful for others who are considering purchasing a similar mouse. Thanks again for taking the time to share your feedback.

  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels and responses great. I would definitely buy again.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Love to hear that! The G502 HERO is a fan favorite for good reason—precision, responsiveness, and that customizable RGB flair make it a powerhouse for gaming and productivity alike. Thanks for sharing your experience! 🎮🖱️ Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried a lot of mouses before but none of them feel as nice as this one and I really love the weight on it too and overall it’s just a really nice grasp on it too

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're thrilled you've found this mouse to be the nicest feeling one you've tried, and that you love the weight and overall grasp. It's wonderful to know it's such a great fit for you! Thanks for sharing your positive experience! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    G502 is one of the greatest mice ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the greatest mouse for the money. Great functionality, comfort, and build quality. Every other mouse I use I benchmark against this one, and they all come up short.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Wow, that's incredibly high praise! We're absolutely thrilled to hear you feel the Logitech G502 HERO is simply the greatest mouse for the money. It's fantastic to know that its functionality, comfort, and build quality have set such a high standard for you. It means a lot to us that you benchmark other mice against the G502 HERO and that it consistently comes out on top. Thank you so much for this enthusiastic feedback! We truly appreciate your loyalty and are so glad you're enjoying your G502 HERO. Happy gaming! Logitech

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    This is the way

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for whatever games you need a good mouse for. 11 customizable buttons and a groove to keep your grip and thumb comfortable. You can even customize the weight of it for a better feel for you. Looks nicer than those more expensive ones too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Pretty good mouse for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortavle for large hands, and has additional weights to customize feel of movements. Software to customize buttons could be a bit more user friendly but is easy enough to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    pretty good -- **insert thumbs up here**

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for friend, but this is what she had to say about it -- "pretty good mouse for gaming, although from switching from a razer deathadder, it felt smaller and has no thumb or pinky rest. it is cheaper though. -- (switched bc prev. mouse was "disintegrating" after 7 years and a friend who used this for 10 years suggested this one)."

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great feel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace my trackball with a quality mouse. This is it. Love the weight and feel of this mouse. Easy to program - I’m using it to play WOW classic again. Glides like It was on glass ball bearings . Quick delivery by Best Buy. Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre looking for a mouse that can let you compete at a high level but dont want to break the bank this is the perfect option!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re thrilled the product is working as intended. Your feedback helps us grow. Logitech

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it. Ease of use, size, color, and price was not too bad.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're thrilled to hear your son loves the G502 HERO! It's always rewarding to know our products are making a positive impact on gamers' experiences.

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great beginner gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginning gamer mouse and well priced. Comes with weights and software download to program.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your thoughtful review of the Logitech G502 HERO. We appreciate you highlighting its affordability and customization options, which make it a great choice for beginning gamers.