Customer Ratings & Reviews
- Model:
- 910-006095
- SKU:
- 6455869
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.
This summary was generated by AI based on customer reviews.
Heavy mice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s better options these days. This mouse was really heavy even with all the weights off. Size is ok but if you like light mice then look else where.
No, I would not recommend this to a friendScroll button is terrible!!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good. The grip and the weight. But the scroll wheel is awful!!! There's two modes of the scroll wheel, slippery and supper slippery. It will bounce back half page when you scroll down for one page. I bought it for FPS gaming and I use the middle button to change weapons. I can't control it at all!!! I won't recommend this item until logitech improve the scroll wheel.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Alexx, Very sorry that you're experiencing issues with the scroll wheel for the G502 HERO SE. If you haven't done so already, I suggest that you download Logitech's G Hub software which will allow you to program buttons to your liking, including the scroll wheel. Here's a link https://support.logi.com/hc/en-us/articles/360025298133. Hope that you found this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a Christmas gift, so cannot rate how well this works, value, etc. The sales person who helped was fantastic.
No, I would not recommend this to a friendGreat mouse but!!!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good mouse but once you get the double clicking issues. You have to exchange and hope the next one doesn’t give you the issue
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're having hardware issues with your G502 HERO mouse. You have a 2-Year Warranty with your purchase. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024148914 Hope that helps!
Not really a reliable gaming mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pros: Yes there is pros, the buttons location very good and reachable, design and fitment very comfortable, weights are a plus so it feels more manageable... The Cons: the left button or click does register whenever it wants, and feel cheap, not made to last, the center scroll wheel very cheap also very sensitive it register just by placing the finger on top. for regular use would be a satisfactory mouse, but for gaming you will loose all your games ;( Bad Product Logitech, and I'm a fan of you guys
No, I would not recommend this to a friendGood but....
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's really good especially the costume weight my only problem was that after about 8 moths the wheel and right mouse buttons started to fail.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wheel on the mouse moves when you move the mouse. The wheel also spins forever, it doesn’t have and resistance to it. Just go buy a razor mouse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Joseph, we are sorry to hear that you are unsatisfied with the G502 HERO mouse. The reason your wheel would spin for a long time and had no resistance is because it has a hyper scroll wheel feature. This feature can be turned off and on with a click of a button. That button is located directly under the scroll wheel. Once you press it, you'll hear a click and have the Scroll Wheel acting as it normally would. We apologize for any confusion and inconvenience this may have caused. We are excited to hear back from you and that you are loving the G502 HERO mouse. Have a great day. -Ricky from Logitech
Double clicking
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse started to double click after 3 months of use. My previous mouse was Logitech MX, and it lasted me for a year before it started to have the same issue.
No, I would not recommend this to a friendBad quality control but good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first G502 I ordered had a rattling scroll wheel which made it unusable. Return was quite simple and the replacement works perfectly.
No, I would not recommend this to a friendFaulty left click.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left click double clicks about every other click. Used it for about a month and a half before it started to happen.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Seth, thank you for your feedback! The G502 HERO is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024148914 - Will, Logitech.
Poor quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plagued with issues that seem to be common with Logitech brand mice. Not pleased and will no longer stick with choosing this brand.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your issue with the G502, please reach us for technical support on our site: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Mouse buttons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech has a problem with their mice double clicking. It is a design flaw. I had the mouse for 2 weeks when it started happening.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Austin Sorry to see you're having double click issues with your G502 Hero mouse. You do have a 2 Year warranty that you can take advantage of to get a replacement. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024148914 Hope that helps!
Horrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Double clicking issues after 3 months, i got another g502 and same thing happened. Not buying logitech g products ever again.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the double click issues you are experiencing with the mouse. It does come with a 2 year warranty through Logitech, so we can get that replaced for you. Here is the link if you would like to file a claim: https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. Thank you for taking the time to write this review, we appreciate the feedback.
- Pros mentioned:Comfort
Another awesome Logitech product!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Logitech products for almost 30 years now and have always found them very reliable and comfortable. This mouse is no exception, providing adjustability with the weights and all the buttons I could ask for! With my G703, I missed the free spin of the wheel that I had grown familiar with on my MX mice and was thinking of going back to one of them for my main computer. I will miss the lack of clutter with the wireless G703, but this G502 Hero is so comfortable and responsive that I am not regretting the change back to wired at all. The box is a nice, unassuming design that packs the parts into a small container and doesn’t have any frills or extras to get in the way – just the way it should be! I hate opening a huge package to find a tiny part nestled deep inside! The design of the mouse is interesting, but my hand fits it perfectly and all the places needed to feel comfortable are there. I don’t even notice the gaps and voids between the buttons and surfaces since they are designed not to touch the hand. I also appreciate the hook and loop tie attached to the cord, allowing it to be wrapped partially if it is too long, such as when I am using my laptop on the table and don’t need all the cable to reach the side USB port. I think Logitech has produced another winner here with the G502 Hero and am looking forward to years of use.
I would recommend this to a friend overall good mouse but hated scrollwheel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall good mouse but hated the non-rubberized scroll-wheel. I returned it and got G903 instead.
No, I would not recommend this to a friendGood Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is wired, so for the cost its 3 stars. 30$ was my purchase price
No, I would not recommend this to a friendnice but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this other than the all plastic wheel. It's a bit too slick when you turn it. Other than that it's been a great mouse so far.
No, I would not recommend this to a friend- Pros mentioned:Buttons, Rgb lighting, Weight
Very cool design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this mouse for a couple of years now and it still works great. It has some scratches on it but for the most part, it still looks brand new. Mine came with weights so you can adjust the weight to whatever works for you. The "G" has dimmed a little bit since I got it, but it is still bright enough to see in the day time. The software that comes with it is really useful, you can fully customize the buttons on the mouse, and even set macros.
I would recommend this to a friend I like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the mouse. It functions exactly as expected. The location of the buttons is not very ergonomic which is why I gave it 3 stars
I would recommend this to a friendGo for the none hero variant
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Double clicking problem. Go with the all black one. This thing looks hideous. Returned the item ASAP.
No, I would not recommend this to a friend