Customer Ratings & Reviews

I owned this mouse for 3 weeks now, and I'm in love, the DPI is extremely high and I am used to high sensitivity, the reaction time is fast. I also find the colors really cool! The scroll button is really cool and comfy. My buttons are in the default preset so I can't tell you about those yet but it's good! Highly suggest you to get this mouse because it has barely or no flaws at all.

I ended up returning. The button placement was a bit short for long fingers.

Very light, easy to use, does just what I need. I plugged it in and immediately used it. Can't believe I ever waited to buy this mouse.

Excellent. It feels very soft and clean in the hand, with a good pad it is amazing. The laser is so good.

horrible the left top mouse button is way to sensitive and unstable and functions when i dont want it to horrible gaming moue

This is officially the best mouse money can buy. It is the most comfortable mouse you will ever feast your hands on. Also, this mouse is nice and heavy which allows for precision movements. Overall this mouse is perfect for the price. Nothing beats it.

The left click started not registering every click. Customer support from Logitech basically said go pound salt. For a mouse that has an MSRP of $80 I would expect to get more than 2 years out of it.

Even after using the G PRO and G PRO superlight this is the mouse I always come back to, if you feel like your aim is shakey in certain games this is the mouse you need, people bash it for its heaviness but heavy is good for higher sensitivity players or shaky aimers.

Whereas the G502 Spectrum (Released in 2014) goes up to 12,000 DPI, the G502 HERO goes up to 16,000 DPI. Difference between the 2 besides the DPI is very low, it features a new sensor that is HERO = (High Efficiency Rated Optical) which is suited more for power saving for wireless mouse (This mouse is not wireless.), instead of the PWM3366. The G502 HERO has a thinner braided cable than the G502 Spectrum which is thicker. You can change the colors and weights in both mouses, I use 1 in front and 1 in back for a total of 2 weights, but you can put up to 5. In terms of usability you probably won't notice the difference, I'm only using 800, 1600, or 2,400 DPI settings, lower or higher settings and games and app's don't seem to respond as well to the input. The DPI is actually a bit too high even for 4K displays. The packaging of both is similar so it's easy for someone to pickup the wrong product, including store employee's which happened in my case, so make sure if you get this one it says HERO if you want the newer HERO version and Spectrum for the old version, otherwise, you've probably bought the wrong model. It's a great mouse. Both are the same price as well.

Was great for a week. Now it doesn’t work. Cursor moves on its own and only functional buttons are left and right click. Had some issues with update on the mouse as well.

I’ve always had a soft spot for Logitech accessories using several for a long time. I had the opportunity to try the new G502 Hero High Performance Gaming Mouse and I was not disappointed. There is a lot to like about this mouse. • I like my gaming mice on the heavy side and the Hero comes with five weights to tweak the weight and balance. • It has super smooth tracking with the 16K tracking sensor, serious DPI • I love Logitech’s Gaming Software that controls all Logitech accessories such as keyboards, mice, and headsets. All in one as it should be. With it you can program the 11 buttons (2 are on the scroll wheel tilt) with macros, DPI shifting, lighting and more. If there was any knock on this mouse it would possibly be the scroll wheel. Compared to the gaming mouse that I’m using now (from another manufacturer) the tactile feels a bit soft but with a little more use I'm sure I'll get used to it. This mouse at roughly $80 MSRP out-performs many that cost more. I’ll be swapping my old favorite with the G502 Hero for my daily use gaming mouse. I found a winner for sure!!!

I've owned this mouse for many years now and it is phenomenal. It isn't to heavy or loud, moves great, easy to connect to programs provided by Logitech, which provides easy customization for the mouse. It is great for someone who is just starting to get into using a computer and straying away from the traditional desktop mouse or office mouse.

Did the job for a couple of months, then gradually lost roller then buttons then dead. This is a prime example of get what you pay for. Logitech software is garbage also. Trying an EVGA mouse next.

Honestly one of the better mouses I've ever used. I went from a diehard Corsair fan to slowly changing every peripheral I have to Logitech. The mouse is much lighter than it looks. It glides really well. My only real critique is that depending on how you hold your mouse, the dpi button can be accidentally clicked up or down. Really disruptive in shooters in the heat of battle if you're not half conscious on hand position

The mouse is very nice, you can adjust the DPI however you like, it nicely fits my slightly large hand with palm grip. The buttons are nice. But the scroll wheel is very slippery. An unfortunate accident with a vacuum killed the cord, but I won't be getting another, because of the wheel.

Poor quality. One of the buttons quit working within a month of purchase. Replaced with a Razer. Should have bought the Razer to begin with since I knew they are great but was lured in by the price of the Logitech.

https://www.reddit.com/r/G502MasterRace/comments/bc57og/g502_hero_left_button_problem_replaced_already/

Very comfortable mouse. I like very much the button layout, and I also like the fact that you can customize the weight of the mouse so it can feel as light or heavy as you like.

Its a awesome gaming mouse and for a awesome price , so many keybinds and weight

Made the order for and it was cancelled after time waiting for it. They didn’t even consider asking if I wanted the credit to the store or my money back.