Customer Ratings & Reviews
- Model:
- 910-006095
- SKU:
- 6455869
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.
This summary was generated by AI based on customer reviews.
Funny price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought it Black Friday $34.99. Then next day Saturday it’s price $29.99. So best buy kidding me?
No, I would not recommend this to a friend- Pros mentioned:Comfort, Weight
logitech gamimg mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is super light, comfy to use, and insanely accurate when playing a FPS. The clicks feel great and handling it doesn't feel awkward or uncomfy. It’s reliable and logitech is one of the best brands out there, in my opinion. Top-tier gaming mouse, totally worth.
I would recommend this to a friendBrand response from Logitech
Posted .Hey! Thanks for the awesome feedback! The G502 HERO SE is built for precision and performance, with its HERO 25K sensor, customizable RGB lighting, and ergonomic design that fits like a glove. Glad it’s leveling up your FPS game definitely a top-tier choice!
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a Christmas gift, so cannot rate how well this works, value, etc. The sales person who helped was fantastic.
No, I would not recommend this to a friendNot really a reliable gaming mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pros: Yes there is pros, the buttons location very good and reachable, design and fitment very comfortable, weights are a plus so it feels more manageable... The Cons: the left button or click does register whenever it wants, and feel cheap, not made to last, the center scroll wheel very cheap also very sensitive it register just by placing the finger on top. for regular use would be a satisfactory mouse, but for gaming you will loose all your games ;( Bad Product Logitech, and I'm a fan of you guys
No, I would not recommend this to a friendDefective device.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse died after 30 minutes of use. Very disappointing.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Good but....
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's really good especially the costume weight my only problem was that after about 8 moths the wheel and right mouse buttons started to fail.
No, I would not recommend this to a friend- Pros mentioned:Weight
Amazing mouse!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do 3d modeling in blender that needs a lot of precise scrolling with the scroll wheel so having the button that makes it scroll for days or just scroll once has been a life saver. Not to mention everything is soft and responsive. My last scrollwheel was giving me a callous and now I just feel like I'm at the height of mouse luxury. The weights are cool but once I set them I never thought about them again. The light indicator for what speed my mouse is is super helpful but I do keep bumping the speed changing button on things. The button placements are convenient, otherwise. The wire is long, thin, sturdy, but light and doesn't get in the way. I don't even notice the change from wireless to wired.
I would recommend this to a friendBrand response from Logitech
Posted .That's great to hear! The Logitech G502 seems to be a popular choice for those who require a high-performance mouse for tasks like 3D modeling. Its precise scrolling wheel, comfortable design, and customizable features make it a valuable tool for many users.
Don’t buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wheel on the mouse moves when you move the mouse. The wheel also spins forever, it doesn’t have and resistance to it. Just go buy a razor mouse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Joseph, we are sorry to hear that you are unsatisfied with the G502 HERO mouse. The reason your wheel would spin for a long time and had no resistance is because it has a hyper scroll wheel feature. This feature can be turned off and on with a click of a button. That button is located directly under the scroll wheel. Once you press it, you'll hear a click and have the Scroll Wheel acting as it normally would. We apologize for any confusion and inconvenience this may have caused. We are excited to hear back from you and that you are loving the G502 HERO mouse. Have a great day. -Ricky from Logitech
Double clicking
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse started to double click after 3 months of use. My previous mouse was Logitech MX, and it lasted me for a year before it started to have the same issue.
No, I would not recommend this to a friendBad quality control but good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first G502 I ordered had a rattling scroll wheel which made it unusable. Return was quite simple and the replacement works perfectly.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
to many side buttons for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and made mouse. Fits in hand nicly, I just personallydont like so many side buttons on my mouse.
No, I would not recommend this to a friend Faulty left click.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left click double clicks about every other click. Used it for about a month and a half before it started to happen.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Seth, thank you for your feedback! The G502 HERO is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024148914 - Will, Logitech.
Poor quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plagued with issues that seem to be common with Logitech brand mice. Not pleased and will no longer stick with choosing this brand.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your issue with the G502, please reach us for technical support on our site: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Mouse buttons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech has a problem with their mice double clicking. It is a design flaw. I had the mouse for 2 weeks when it started happening.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Austin Sorry to see you're having double click issues with your G502 Hero mouse. You do have a 2 Year warranty that you can take advantage of to get a replacement. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024148914 Hope that helps!
Horrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Double clicking issues after 3 months, i got another g502 and same thing happened. Not buying logitech g products ever again.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the double click issues you are experiencing with the mouse. It does come with a 2 year warranty through Logitech, so we can get that replaced for you. Here is the link if you would like to file a claim: https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. Thank you for taking the time to write this review, we appreciate the feedback.
overall good mouse but hated scrollwheel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall good mouse but hated the non-rubberized scroll-wheel. I returned it and got G903 instead.
No, I would not recommend this to a friendI like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the mouse. It functions exactly as expected. The location of the buttons is not very ergonomic which is why I gave it 3 stars
I would recommend this to a friendGood Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is wired, so for the cost its 3 stars. 30$ was my purchase price
No, I would not recommend this to a friendGo for the none hero variant
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Double clicking problem. Go with the all black one. This thing looks hideous. Returned the item ASAP.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech isn't a good company anymore. Seems all their newest products of the last couple years are terribly made. My first one has issues dragging and dropping consistently. Did warranty replacement and got a new mouse that had a broke left click right out of the box. They are now sending me an entirely different model mouse... that should tell you what they know about the quality of this one, it's trash. Don't buy it. Find a different brand, that's what I'm about to do. And warranty service is good, but it takes about a month to get the replacement. If you still think you might want to buy the G502. It's not good for smaller hands. The sniper button is so far forward that it is useless unless you have large hands maybe, so subtract 1 button from description. And mine wouldn't close at the bottom if I had weights in the front slots, so couldn't use all the weights if I even wanted to. This was just my honest assessment. I kept it originally because I got it on sale. Oh and GHub is the worst software in gaming. Luckily you can use their old software for this mouse if you do happen to buy it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're having performance issues with your G502 Hero SE mouse. You do have a 2 Year warranty that you can take advantage of to get a replacement. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024148914 Hope that helps!