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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7463 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 7,463 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic Gaming Mouse

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly configurable and precise mouse. Eleven buttons to assign whatever task you desire, once you download the requisite software. The high DPI resolution also came in handy for drawing and CAD projects. Solidly built and very comfortable, buttons are laid out in a way that makes them easy to activate. The button directly below the scroll wheel is almost too easy to activate. This deactivates indexed scrolling and lets it freewheel. Sometimes this is not a good thing. No other gripes and well worth the cost

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too heavy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy, it’s more than 100g and my hand hurts when using for days

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello customer, I'm sorry to hear that the G502 mouse was too heavy for your liking. The G502's weight can be customized by inserting or taking out the included weights into the bottom of the mouse, so if you're still struggling with the mouse, removing the weights from the bottom should help.

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money it messed up right away , I would not recommend at all

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    I'm new to Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm planning to buy a gaming mouse, and I've heard good things, and bad things about this G502, the good thing I heard: Programmable buttons, custom wight, and great DPI, bad things: Big, hard to press, buttons break, and the programming download site, is only for Window/PC, If I can use it on Chromebook, without Linx, that would be better. I've heard that Razor has a very good mouse that I like, please help...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The middle mouse wheel start spinng freely in just one hour use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded got a better one..........................

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best mouse for the money. It feels good, is accurate, and is built out of high quality components (like the sensor and switches) . Unless you need wireless this is the mouse to go with hands down

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is awesome! The ergo shape is so comfy, and it improved my aim so much in the FPS titles I play! I will say, don't download G - HUB. instead download the old software called Logitech Gaming software. It's much better than G- Hub. I definitely recommend this mouse for someone who is looking for a cheap, ergo, gaming mouse! 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Mouse for Gaming And Daily Use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very responsive and it feels very comfortable. It also looks real cool.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Hard to find a better mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the mouse 3 years. It's awesome. Being able to adjust the weight to your style is a game changer. I'm 6'4 with big hands and it's the perfect size.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Mouse smaller than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a big handed mouse, and it stuck the G502 in the category of being a larger mouse for larger hands. I had the G500 and it was a lot bigger than the new G502 HERO I got. This G502 Should not be categorized a a large mouse for big hands. I see the question below on this survey "Would I recommend this Mouse" Not for people with bigger hands. What mouse out there is bigger than an older G500?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid gaming mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, Logitech is the best as usual. Fits well in the hand with quick dpi swapping

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a classic choice for gamers known for its ergonomic design, customizable buttons, and adjustable DPI.

  • Rated 5 out of 5 stars

    BEST Tank of a Mouse!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this mouse! Yes, it is on the heavier side BUT - it's SOLID, has a sniper DPI button, and is smooth. I'd get another if my current mouse goes out in a HEART BEAT! Miss and love this mouse!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse. Lasted 3 years. Right click or aim down button eventually got stuck and nothing could fix it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience with the Logitech G502 HERO gaming mouse. We're glad to hear that it served you well for three years.

      We understand that you encountered an issue with the right click or aim down button. We apologize for any inconvenience this may have caused.

      Thank you again for your feedback. We value your input and strive to continuously improve our products.

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the extra buttons, mouse wheel kinda feels weird but I'll get used to it. Big (butt) Logitech sticker came with it too and that's funny.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The Ultimate mouse look no more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mouse for gaming or home use fits very comfortable and moves excellent on pad. You will never go back to a battery mouse after using this mouse!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is smooth, responds well and is egronomically designed. I like how well it responds. I would recommend this mouse to anyone who has a kid that likes to game. Honestly the wireless ones, for the price, didn't perform any better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Need another one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse still using it till today been 4 years strong might need another one

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Grateful to hear that! At Logitech, our goal is to ensure that our customer enjoy our products as much as we do. Thanks a lot!

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Amazing Mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently built a new PC and wanted a mouse that would be great for gaming. This mouse feels absolutely amazing and with the Logitech downloadable software, the buttons on the mouse can be mapped to multiple different functions. The mouse is well built and RGB lighting is also an added bonus. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a really good mouse. It has great tracking. The free spinning scroll wheel is great for browsing documents. It's a good blend of utility and gaming. The only downside is the mouse is a bit on the heavy side.

    I would recommend this to a friend