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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7484 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 7,484 reviews
  • Pros mentioned:
    Buttons, Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Great mouse.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and lots of buttons. Feels durable and hopefully it lasts a long time.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you find the G502 HERO comfortable and durable! The buttons offer plenty of customization options for your gaming needs. Enjoy dominating the competition!

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Heal my wrist

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wrist asked me for new mouse and my friend recommended this. Very comfortable. Strong feedback at clicking (a bit noisy, tho). It also has button to change mouse speed to get rid of control panel. Also has weights to make it heavier tho I don't need them.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, accurate, high speed mouse Weights for custom mass Plenty of buttons you can program with the app I took one star because the app that works with this mouse does not work with older items like the G105 Keyboard (which I use) so you have to choose because the new app also does not like the old app installed

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech is GOATED and you Know it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get wireless! I was debating on getting a wireless controller but gave the wire a go and don't regret it! Better response time than wireless AND you don't need batteries. The ergonomics are great and the light schemes it has are pretty neat. Not a bad price, especially considering Logitech mice are the industry standard!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear such an enthusiastic endorsement of the G502 HERO! Your insights into the benefits of a wired connection and the mouse's overall performance are spot on. Thank you for sharing your passion for Logitech products!

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Best value mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse and works wonders. So many features such as the amount of buttons and the program to reassign the buttons with Logitech is astounding. Weight of the mouse can be added on to it as well which makes it perfect for preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Custom Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse out there. Fast and responsive. Love custom features.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks a ton for the awesome shoutout! We're thrilled to hear you're loving the speed, responsiveness, and all the custom features packed into your setup. It’s great to know the mouse is hitting all the right notes for you. Happy gaming! 🎮 Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The Perfect Gamimng Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in oove with this gaming mouse. Super smooth, customizable weight and very responsive on gaming!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Ricky! I'm happy to hear you're enjoying the G502 mouse! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance. The G502 has a 2-year limited hardware warranty. Thank you for the review and for shopping Logitech G! - Maggie from Logitech G

  • Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. It has a great response and I love the ability to change DPI on the fly. It is also helpful to hold the DPI shift button down when sniping for precise aim. When surfing the web I also enjoy the ability to change the scroll wheel from smooth to stiff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse works great and feels better. Would recommend to anyone looking for a mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Huge thanks for the awesome feedback on the G502 HERO! We’re thrilled to hear it’s performing beautifully and delivering that great in-hand feel you were hoping for. Your recommendation means the world to us and helps others discover the power-packed precision of this gaming mouse! Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. Ive owned for several years and have had to replace once

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO! We’re glad it’s been a reliable mouse over the years and appreciate your recommendation. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Very nice, with a few quirks.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, sensitive mouse with easily programmable extra buttons. Very comfortable in your hand and comes with optional weights for those who prefer it. Limited adjustable RGB. My only issue is to program you have to install to program it. It gets a bit glitchy and forgets your setting occasionally. Also, some games don't register some of the extra buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for thr price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to fet this for 50% off! A great product for this price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re thrilled the product is working as intended. Your feedback helps us grow. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Solid Mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse! I didn't realize I needed it til I got it! :) Great for gaming and it lets you select a different profile for work. Like that it comes with weights, I like the mouse to be a little heavy. Subtle RGB which is a rarity :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always choose this mouse. Light or heavy your choice. Allows you to map keys to anything you want. The customizablity is awesome in pair with ghub. 10/10 mouse for people who still like wired.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're such a fan of the G502 HERO! Thanks for sharing your positive experience. We designed it with customization and performance in mind, so it's fantastic to know you're making the most of the adjustable weight system and programmable buttons through G HUB. We appreciate your 10/10 rating and your loyalty to the wired connection! Happy gaming! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Recommended for gamers with large hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is a great mouse overall & is comfortable for gamers with large hands, due to it's elongated design. The addition of several weights allow even distribution for optimal balance & with a big adjustable DPI range can be perfectly matched to each individuals requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    comfortable to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is super comfortable to hold. At first, I thought I would not like this shape, but it has a great feel and it is very smooth to use. I also like the option unlock the scroll wheel so it does not make any noise when scrolling.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great you could adjust the weight of the mouse, multiple buttons use for different reasons, useable for both game and work.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Honestly the best on the market

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is the best gaming mouse ever. I wanted to go with all Corsair however my mouse left click stopped working within a month of buying it so I traded it in for this mouse. I love the look of this minimal RGB. It’s slim and decent length for me who has baby hands and games using “claw” grip. Everyone I know also has this mouse and loves it. The cord is pretty long so I had to bunch it up and hide it. However the cord material is high quality. The side buttons are really nice and placed in good spots too. I don’t think you could ever go wrong with this mouse. We also bought the SE white/black version for a white PC build even though it’s primarily black it’s too good of a mouse to replace just because it’s not an all white mouse to match. That’s how much we love this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly—so much better than wireless—going to purchase another for my other computer

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Knowing our product is making a difference for you is incredibly motivating. Your feedback helps us evolve. Thanks for being a part of the Logitech family. Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Logitech is awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mouse with lots of buttons you can program.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the awesome feedback! We're so glad to hear that you find the G502 HERO to be the "perfect mouse" with plenty of programmable buttons to meet your needs. We truly appreciate you sharing your positive experience!. Logitech