Customer Ratings & Reviews
- Model:
- 910-006095
- |
- SKU:
- 6455869
Customer reviews
Rating 4.7 out of 5 stars with 7565 reviews
(7,565 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not as good as I assumed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning. The button placement was a bit short for long fingers.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best mouse for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is hands down the best mouse for the money. It feels good, is accurate, and is built out of high quality components (like the sensor and switches) . Unless you need wireless this is the mouse to go with hands down
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 1 out of 5 stars
junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible the left top mouse button is way to sensitive and unstable and functions when i dont want it to horrible gaming moue
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the button is too sensitive for you. If you have not done so already, please download the free Logitech G-Hub software. This will allow you to adjust the DPI settings and make that button less sensitive. Here is the link to download: https://support.logi.com/hc/en-us/articles/360024839673-Download-G502-HERO-Gaming-Mouse. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback. I hope you have a great day!
- Pros mentioned:Comfort, Weight
Rated 5 out of 5 stars
The superior mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is officially the best mouse money can buy. It is the most comfortable mouse you will ever feast your hands on. Also, this mouse is nice and heavy which allows for precision movements. Overall this mouse is perfect for the price. Nothing beats it.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 1 out of 5 stars
The mouse was great till it wasn't.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left click started not registering every click. Customer support from Logitech basically said go pound salt. For a mouse that has an MSRP of $80 I would expect to get more than 2 years out of it.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Ticore,
I am sorry that the G502 hero stopped working properly after two years of use. I will record your experience with the Logitech support team and pass it on for further investigation. Logitech appreciates your product review. - Leo from Logitech
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great bang for the buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for the buck mouse, its my go to for mobas and fps
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences.
Rated 5 out of 5 stars
An Updated Version of the Logitech G502 Spectrum.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whereas the G502 Spectrum (Released in 2014) goes up to 12,000 DPI, the G502 HERO goes up to 16,000 DPI. Difference between the 2 besides the DPI is very low, it features a new sensor that is HERO = (High Efficiency Rated Optical) which is suited more for power saving for wireless mouse (This mouse is not wireless.), instead of the PWM3366. The G502 HERO has a thinner braided cable than the G502 Spectrum which is thicker. You can change the colors and weights in both mouses, I use 1 in front and 1 in back for a total of 2 weights, but you can put up to 5. In terms of usability you probably won't notice the difference, I'm only using 800, 1600, or 2,400 DPI settings, lower or higher settings and games and app's don't seem to respond as well to the input. The DPI is actually a bit too high even for 4K displays. The packaging of both is similar so it's easy for someone to pickup the wrong product, including store employee's which happened in my case, so make sure if you get this one it says HERO if you want the newer HERO version and Spectrum for the old version, otherwise, you've probably bought the wrong model. It's a great mouse. Both are the same price as well.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 1 out of 5 stars
Defective after a week.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for a week. Now it doesn’t work. Cursor moves on its own and only functional buttons are left and right click. Had some issues with update on the mouse as well.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the issues you are experiencing with the mouse. This mouse does come with a 2 year warranty through Logitech, so we can get that replaced for you! Here is the link to file a warranty claim: https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. iIhope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
- Pros mentioned:Weight
Rated 5 out of 5 stars
Quality mouse.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this mouse delivers. I like the fact it can be weighed down some. This mouse actually improved my gaming. From vanity standpoint, i got 3 achievements in a game i enjoy. Makes quick target acquisition simple. Buy this mouse if youre looking for a new one. I rellaced a loaner gateway that would spin out of focus when i attempted snap to targetting. The logitech app makes adjustments and macro setting very easy. I did buy this on sale so nit sure what the price is on it. Thanks Best Buy for the letting us buy n pick up later.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great Mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for the performance you get. The fact that there are so many buttons in convenient places that can be mapped is great.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech.
- Pros mentioned:Weight
Rated 5 out of 5 stars
Mighty Mouse… Here I come to save the day!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always had a soft spot for Logitech accessories using several for a long time. I had the opportunity to try the new G502 Hero High Performance Gaming Mouse and I was not disappointed. There is a lot to like about this mouse. • I like my gaming mice on the heavy side and the Hero comes with five weights to tweak the weight and balance. • It has super smooth tracking with the 16K tracking sensor, serious DPI • I love Logitech’s Gaming Software that controls all Logitech accessories such as keyboards, mice, and headsets. All in one as it should be. With it you can program the 11 buttons (2 are on the scroll wheel tilt) with macros, DPI shifting, lighting and more. If there was any knock on this mouse it would possibly be the scroll wheel. Compared to the gaming mouse that I’m using now (from another manufacturer) the tactile feels a bit soft but with a little more use I'm sure I'll get used to it. This mouse at roughly $80 MSRP out-performs many that cost more. I’ll be swapping my old favorite with the G502 Hero for my daily use gaming mouse. I found a winner for sure!!!
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friend Rated 1 out of 5 stars
Broke wihtin a month
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. One of the buttons quit working within a month of purchase. Replaced with a Razer. Should have bought the Razer to begin with since I knew they are great but was lured in by the price of the Logitech.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Cookie, we are sorry to hear that the G502 HERO SE mouse did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. The mouse comes with a two year warranty. Please reach out to us on our Logitech support website so we can help out. Hope you have a great day!
Rated 4 out of 5 stars
Very good, except scroll wheel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is very nice, you can adjust the DPI however you like, it nicely fits my slightly large hand with palm grip. The buttons are nice. But the scroll wheel is very slippery. An unfortunate accident with a vacuum killed the cord, but I won't be getting another, because of the wheel.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
King of Mouses
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even after using the G PRO and G PRO superlight this is the mouse I always come back to, if you feel like your aim is shakey in certain games this is the mouse you need, people bash it for its heaviness but heavy is good for higher sensitivity players or shaky aimers.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for sharing your positive experience with the G502! We understand that weight preference varies among gamers. It's great to hear that its heft has been beneficial for your aim. We appreciate your feedback and are always striving to create the best possible gaming experience.
Rated 5 out of 5 stars
Great mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice mouse. Big upgrade from the original one that came with my computer.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the kind words! We’re proud to know our product is making a difference. Your feedback keeps us moving forward.
- Pros mentioned:Weight
Rated 5 out of 5 stars
Great for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly one of the better mouses I've ever used. I went from a diehard Corsair fan to slowly changing every peripheral I have to Logitech. The mouse is much lighter than it looks. It glides really well. My only real critique is that depending on how you hold your mouse, the dpi button can be accidentally clicked up or down. Really disruptive in shooters in the heat of battle if you're not half conscious on hand position
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for the detailed feedback on the Logitech - G502 HERO. We value your insights on weight and glide performance. We note your suggestion regarding the DPI button placement and will consider it for future product enhancements.
Rated 5 out of 5 stars
Perfect for gaming. Very comfy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. It feels very soft and clean in the hand, with a good pad it is amazing. The laser is so good.
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .Hey! Thanks for the glowing feedback on the G502 HERO SE! We're thrilled it's delivering that premium feel and pinpoint laser precision, designed to elevate your grip, your game, and your entire setup with style and substance.
Rated 5 out of 5 stars
Best gaming mouse ever
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed my son to help test out this mouse. He is an avid PC gamer and needed a new mouse to replace his Logitech G500 device. As soon as the G502 was connected, he immediately noticed a difference in responsiveness and usability. He uses the DPI button frequently to look around the various areas on the screen. The mouse syncs easily with his Logitech keyboard. I tried one of his games for a couple of hours one night using the new mouse. The feel of the mouse in my hand was very comfortable. It is larger than other gaming mice I've used in the past. It took a bit to get used to but felt very comfortable within about 10 minutes of game play. The way the mouse/cursor tracks across the screen is very smooth. It's far superior to my non-gaming mouse and even my Mac mouse. This is an impressive gaming accessory and I believe it is priced fairly for the market. I highly recommend this device.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendRated 1 out of 5 stars
Left Click broken, same issue as this post
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.https://www.reddit.com/r/G502MasterRace/comments/bc57og/g502_hero_left_button_problem_replaced_already/
This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're having hardware issues with your G502 HERO mouse. You have a 2-Year Warranty with your purchase. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024148914 Hope that helps!
- Pros mentioned:Weight
Rated 4 out of 5 stars
Great mouse!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this mouse for many years now and it is phenomenal. It isn't to heavy or loud, moves great, easy to connect to programs provided by Logitech, which provides easy customization for the mouse. It is great for someone who is just starting to get into using a computer and straying away from the traditional desktop mouse or office mouse.
This review is from Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear you're such a long-time fan of the G502 HERO!








