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Customer reviews

Rating 4.7 out of 5 stars with 7565 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 372 Showing 7,421-7,440 of 7,565 reviews
  • Rated 1 out of 5 stars

    Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as we thought. Don't recommend it. Buy regular mouse instead

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic Gaming Mouse

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly configurable and precise mouse. Eleven buttons to assign whatever task you desire, once you download the requisite software. The high DPI resolution also came in handy for drawing and CAD projects. Solidly built and very comfortable, buttons are laid out in a way that makes them easy to activate. The button directly below the scroll wheel is almost too easy to activate. This deactivates indexed scrolling and lets it freewheel. Sometimes this is not a good thing. No other gripes and well worth the cost

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 Hero features an ergonomic design that fits comfortably in the hand, with a textured grip on the sides for enhanced control. It has customizable weights, allowing you to adjust the mouse's weight to your preference. The build quality is solid, and the buttons have a satisfying click to them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too heavy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy, it’s more than 100g and my hand hurts when using for days

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello customer, I'm sorry to hear that the G502 mouse was too heavy for your liking. The G502's weight can be customized by inserting or taking out the included weights into the bottom of the mouse, so if you're still struggling with the mouse, removing the weights from the bottom should help.

  • Pros mentioned:
    Price, Weight

    Rated 4 out of 5 stars

    Nice mouse in almost every way.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomics, varied weights, size, software and price (5)*****. But the wire cord * for unwieldy. Really do not like the cord.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money it messed up right away , I would not recommend at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very cool design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this mouse for a couple of years now and it still works great. It has some scratches on it but for the most part, it still looks brand new. Mine came with weights so you can adjust the weight to whatever works for you. The "G" has dimmed a little bit since I got it, but it is still bright enough to see in the day time. The software that comes with it is really useful, you can fully customize the buttons on the mouse, and even set macros.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    I'm new to Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm planning to buy a gaming mouse, and I've heard good things, and bad things about this G502, the good thing I heard: Programmable buttons, custom wight, and great DPI, bad things: Big, hard to press, buttons break, and the programming download site, is only for Window/PC, If I can use it on Chromebook, without Linx, that would be better. I've heard that Razor has a very good mouse that I like, please help...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The middle mouse wheel start spinng freely in just one hour use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded got a better one..........................

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is awesome! The ergo shape is so comfy, and it improved my aim so much in the FPS titles I play! I will say, don't download G - HUB. instead download the old software called Logitech Gaming software. It's much better than G- Hub. I definitely recommend this mouse for someone who is looking for a cheap, ergo, gaming mouse! 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Hard to find a better mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the mouse 3 years. It's awesome. Being able to adjust the weight to your style is a game changer. I'm 6'4 with big hands and it's the perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its the Best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel and look of this mouse is high quality, the side anti-slip grips are top notch, I honestly dont know why this is only a $40, this definitely could sell for way more.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Mouse smaller than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a big handed mouse, and it stuck the G502 in the category of being a larger mouse for larger hands. I had the G500 and it was a lot bigger than the new G502 HERO I got. This G502 Should not be categorized a a large mouse for big hands. I see the question below on this survey "Would I recommend this Mouse" Not for people with bigger hands. What mouse out there is bigger than an older G500?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST MOUSE EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friENDS girlfriEND boyfriEND LOGITECH G502 IT HAS NO END THIS ABSOLUTE UNIT HAS SURVIVED OVER SIXTY OF MY MLB BASEBALL THROWS AND THE ONLY THINGS BROKEN ARE MY ARM AND MY DESK

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Logitech Mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice mouse. The software is a bit tricky to navitage but once you get it down it becomes simple. Definitely glad I bought, worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse that I am enjoying it, I had a mouse before this that had similar functions but the G502 hero is of better quality and percision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST Tank of a Mouse!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this mouse! Yes, it is on the heavier side BUT - it's SOLID, has a sniper DPI button, and is smooth. I'd get another if my current mouse goes out in a HEART BEAT! Miss and love this mouse!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The Ultimate mouse look no more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mouse for gaming or home use fits very comfortable and moves excellent on pad. You will never go back to a battery mouse after using this mouse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the extra buttons, mouse wheel kinda feels weird but I'll get used to it. Big (butt) Logitech sticker came with it too and that's funny.

    I would recommend this to a friend