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Customer reviews

Rating 4.7 out of 5 stars with 7565 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 375 Showing 7,481-7,500 of 7,565 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming Mouse For Low Buget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for almost 2 years and it still works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse sensitive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is very nice and smooth, and has a lot of buttons, and easy to use settings program.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Works great. I have used it every day since purchasing. Would recommend.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Very responsive and perfect for gaming

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely mouse, just the right amount of buttons to program for mmos. Easy to set up and use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Quality Gaming Mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the cheap mouse that came with my Cyber Power prebuild and I got this based on a friends recommendation and it is fantastic. It feels super smooth and fits my hand nicely. I love that it has extra buttons on there for nice key mapping in shooter games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mouse for office use!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect build quality, looks very solid and elegant. Initially I thought maybe it’s too fancy for office use, but in fact it looks quite low profile and nice. Also considering the wired feature (no need to worry about battery), a lot of keys, and the price point, I think it’s the perfect mouse for office use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Mouse for Gaming And Daily Use

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very responsive and it feels very comfortable. It also looks real cool.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok, but has a few major flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great programmable software almost great mouse. I use for fps games. the scroll wheel is WAY too loose. I always have it on the clicker thing option so it doesn't go scrolling crazy. I wish i could tighten it up and lower the sensitivity on it. The second thing for me is that the G8 button can be a pain to use sometimes. They should have just moved them over above the G5/G4 buttons. I will probably return this for the Razer - Naga Trinity

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse, not so great repackaging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an "Open Box", reduced about $2.00 from regular price. It was missing the weights. Somebody didn't check the box too well. Couldn't take it back since I was headed out of town for an extended trip. So, a little CnC Plasma table work and I made my own set.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good feel in hand but has problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my G502 over 2 years ago and have used it every day ever since. For the most part I haven't had any problems with it and have loved the mouse. Here are the pros of the mouse and why I will probably buy it again: It fits my hand nicely Has lots of buttons that can be configured to whatever I want Has a great mouse wheel The weight system is amazing Now for the cons: The covering over the cable is a pain in the neck. It frays and causes the cable to kink. On mine the frame of the mouse squeaks when I press certain buttons. (it always has done this, probably should have brought it back and gotten a new one when I bought it) The pads on the bottom of the mouse eventually start coming off. I have had to get rid of the corners of the pads on the bottom of the mouse. This started happening after about half a year, though lately it is getting worse. The bottom of the mouse has a magnetic clip to hold it on. This isn't strong enough. It has fallen off countless times in my backpack. Overall I would recommend this mouse if you want a mouse that has lots of buttons. It works well both for work and gaming. I will be buying another one soon, though it probably will be the wireless version (the cord is too annoying on the corded one). If you get it, make sure to check if there are any problems. Don't be afraid to bring it back to the store for minor issues such as squeaking buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming mouse for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performing mouse for gaming. I had to get used to mapping the buttons in the Logitech software, but it was pretty easy to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the G502 HERO is a gaming powerhouse for you! We hear you about the button customization - it offers a ton of options, but it might take a little time to find your perfect setup. Enjoy exploring the possibilities!

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not great, but good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not truly ideal, and some of the buttons are a little awkwardly placed, but it's a good middle-ground between the old 3 buttons and something like a Razer Naga.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth over all mouse acceleration and additional buttons are evenly spaced out for maximum comfort

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      You love the Logitech G502 HERO for gaming because it's super smooth, has buttons where you need them, and lets you adjust the weight for perfect comfort. Sounds like a great fit!

  • Rated 5 out of 5 stars

    Best mouse there is

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main gaming mouse for over 10 years, I wouldn’t pick any other mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We truly appreciate your loyalty as a G502 HERO user for over 10 years. It's great to know the G502 HERO has been your trusted gaming companion for so long.

  • Rated 5 out of 5 stars

    great gaming mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the hand perfectly, very precise pointing, and multiple programmable buttons. A lot to like here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mouse for the value, really nice to use with the extra buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks so much for the feedback on the G502. We're glad you're enjoying it! The extra buttons are definitely a popular feature, and they can be really helpful for customizing your gaming experience.

  • Rated 4 out of 5 stars

    4 out of 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its a great mouse. The only complaint i have is that ot doesnt seem to hold the same DPI. Idk if it os accidentally being hit or it doesnt save in the mode i set it in. But overall a great mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Tinypp, Thank you for this fair and honest review of the G502 HERO Gaming Mouse---glad to hear how great you think it is. In regards to your one complaint about the DPI. I highly suggest that you use Logitech's G HUB software which allows you to save gaming profiles and settings like DPI among other amazing benefits. Here's a link to the download:  https://support.logi.com/hc/en-us/articles/360024839673--Downloads-G502-HERO-Gaming-Mouse. Hope that you find this useful and that all continues to go well. Thank you for choosing Logitech. - Richard from Logitech

  • Rated 5 out of 5 stars

    Gaming mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid gaming mouse with all the features I need. Used with my Logitech keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took me a while to figure out how to get rid of the infinite mouse wheel roll. Fits my had great and has smooth sensitivity for FPS. Worth the money.

    I would recommend this to a friend