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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 7,541 reviews
  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good gaming mouse for smaller, more narrow hands.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good gaming mouse. There aren't a ton of buttons but the wheel has a great weight to it as well as the mouse. It even comes with extra weights to make it heavier if you prefer that. Be warned if you have large wide hands like I do. This mouse is incredibly narrow more so than most others in the Logitech family. If you're a claw gripper and have smaller hands you'll like this mouse.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    I found my mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am picky about my mice. I am on my third one. Third time is the charm. First started with a CORSAIR HARPOON RGB mouse. Returned it because of the battery life....maybe I was spoiled with Logitech lifespan in the past. Nothing was wrong with the mouse. Occasional lag. Second one was the budget Reddragon M607. Returned it because it felt too big in my hand. I could tell a difference in the performance of the Corsair and it. This one is right with or better than the Corsair on performance. Took a moment to get accustomed to all the buttons. I already had the G Hub software installed for my G923 so it picked up the mouse upon plug in. The software could be better on the customization of the mouse RGB lightning. I have not played a game yet to see how the macros works, but look pretty straight forward. I installed all the included weights and felt good to me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Sleek design, ergonomic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a gaming mouse you want to meet a few basic criteria to make it worth the money spent. Quick analogue response, sustainable comfort through long use, and long lasting. The cord is the only downside. For 30 more dollars you could wind up with the cordless version and remedy that. Call me cheap...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Old reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best mouse I’ve owned switched to a super light series 2 and it was cool and all but old reliable here still just as good in my opinion

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! We're thrilled to hear that the Logitech G502 HERO Wired Optical Gaming Mouse is your "old reliable" and still holds its own as one of the best mice you've owned, even after trying the super light series 2. Your love for this mouse means a lot to us! Logitech

  • Rated 5 out of 5 stars

    Great Value for a G502 Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Corsair Vengeance i7300 for our daughter since her old PC was on its last breath. One of the things needed was a mouse to go with it and we are familiar with the 502 series and have the wireless version on one of our PC's. This is virtually the same as the wireless version with exception to being wired. All functions are identical and build quality seems the same. It programs through GHub software just the same as the wireless model. I set it up just as we have ours and it worked perfectly. For the cost difference to the wireless version, this was an easy decision since she had no need for wireless on her PC.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hero 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and it felt good. Good customization for the buttons from the logitec app.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! We're glad to hear the G502 HERO SE is delivering solid performance and that the button customization through the app is working well for you. It’s awesome when everything feels just right in hand—happy gaming! 🎮 Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse to date, Love the ergonomics and software. Comes with weights you can add or remove and has an infinite scroll wheel which is awesome.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Wonderful to hear! We're absolutely delighted that the Logitech G502 HERO is your favorite mouse. It's fantastic that you're enjoying its comfortable design, the adaptable weights, and that truly amazing infinite scroll wheel, alongside the powerful software. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Good gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, lots of buttons, and you can change the weight of the mouse too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse in the market I have been buying them for years now. Rotating them out every couple of monthsb

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the long-standing support. We're thrilled the G502 HERO continues to meet your expectations and remains your go-to choice. It's great to hear it's earned such consistent trust over the years. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good and affordable priced mouse among the gaming mouse accessories.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO Wired Gaming Mouse. We’re pleased to hear that you find it to be a good and affordably priced option among gaming accessories. We appreciate your support and hope it continues to meet your gaming needs. Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    good depends on preference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse is perfect for gaming and very durable but the wire is very flimsy. The weights that come with the mouse make a huge difference but at first even without the weights it’s still a bit heavy so it all depends on your preference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The classic go-2 for reliability and options.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lately I've been building a lot of computers for friends and family as all our kids are getting older and wanting their own computers. Every system I've built, I give them this mouse. Even for the computers that aren't meant for gaming because this mouse has proven itself to be accurate, reliable, and have plenty of options for customization. I knocked one star off for 'Value' because the USB cord used to be braided for additional protection but they have removed that to save on production.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Best mouse I've ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had mine for about 3 and a half years and it's still going strong. Fits comfortably in my hand and has all the QOL features I need

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Highly recommend ! Best buy has a great aelection of high quality computer/gaming items to.choose from.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic review! We're so glad to hear that the G502 HERO was exactly what you were looking for and that you highly recommend it. We appreciate you sharing your experience. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Nice and Easy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty comfortable optical mouse, after The weights was added you perceive a very special feeling during the gaming sessions. You must be downloading the mouse app to get a better configuration and playing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I’ve ever had. Recommend for your average gamers.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience with our G502 HERO mouse! We're thrilled to hear it's your best gaming mouse yet and that you recommend it to other gamers. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great feel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace my trackball with a quality mouse. This is it. Love the weight and feel of this mouse. Easy to program - I’m using it to play WOW classic again. Glides like It was on glass ball bearings . Quick delivery by Best Buy. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    This is the way

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for whatever games you need a good mouse for. 11 customizable buttons and a groove to keep your grip and thumb comfortable. You can even customize the weight of it for a better feel for you. Looks nicer than those more expensive ones too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse My manager ended up getting me one for my office :)

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic review! We're thrilled to hear you're enjoying the G502 HERO. We're happy it's working well for you in the office! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse for the price plus i prefer a wired mouse over wirless the last mouse i got from logitech lasted me 10 years hopeing this one will too!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a fantastic endorsement for the Logitech G502 HERO! It's great to know you find it an amazing mouse for the price, especially preferring a wired connection. Given your past Logitech mouse lasted an impressive 10 years, it's clear you're confident this one will also deliver incredible longevity! Logitech