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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 7,542 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech is GOATED and you Know it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get wireless! I was debating on getting a wireless controller but gave the wire a go and don't regret it! Better response time than wireless AND you don't need batteries. The ergonomics are great and the light schemes it has are pretty neat. Not a bad price, especially considering Logitech mice are the industry standard!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear such an enthusiastic endorsement of the G502 HERO! Your insights into the benefits of a wired connection and the mouse's overall performance are spot on. Thank you for sharing your passion for Logitech products!

  • Rated 5 out of 5 stars

    The best gaming mouse ever created.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a new gaming laptop and needed a mouse to use with it. There was never any question in my mind as to what I was going to get. Wireless is an option, but I hate dealing with batteries. The Logitech G502 HERO is in my eyes the best gaming mouse. The weight, ergonomics and reliability are second to none. I now have two of them, 1 for my PC and 1 for my laptop. You simply cannot go wrong with this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! The G502 HERO's wired connection and customization options are definitely popular among gamers. We appreciate you sharing your experience with the Logitech G502 HERO!

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the mouse as a quick replacement to my old mouse that had broke, and I didnt have any real expectations of it. Although it may look a little bulky on the packaging that is not the case and it has a bery sleek design that feels real nice to hold. The mouse also comes with different buttons on the mouse that feels very nice to press and very fluent in the sense that I don’t feel uncomfortable pressing the buttons. I would recommend this mouse to anyone who are trying pc gaming or any casual gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all, got here on time. Super high quality aswell

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience. Knowing our product is working well for you makes all the difference. Thanks for being with Logitech. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Beat Mouse so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace my old Logitech mouse and this one fit the bill. Feels great in the hand and the adjustable weights provide just the right resistance. Buttons are smooth, from gaming to spreadsheets this is a great all around mouse,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming mouse ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth every penny ive had 3 in 15 years one died one went to a buddy yes!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the wonderful feedback! We're so glad to hear that you consider the G502 HERO the "best gaming mouse ever" and that it's proven to be a durable and worthwhile investment for you. We truly appreciate your loyalty and recommendation. Logitech

  • Pros mentioned:
    Comfort
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great mouse, so-so software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself is comfortable, and I have big hands. The weight compartment is magnetic but it's pretty strong and keeps it snug, so you won't worry about it opening while on action. The software is a bit complicated to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    comfortable but sensitivity settings required

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to hold slides easily on mouse pad. it is very sensitive so adjust settings immediately after setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Ergonomic Customizable Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been an absolute joy to use. I've had no issues with it for the past few months, and the customizability is outstanding. This has greatly helped my production process. The RGB is a bit underwhelming, so if you want a lot of bright colors, this mouse isn't for you. However, if you want an ergonomic, very customizable, Windows and Mac-compatible mouse, this mouse is great for all of those. It's also just fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My all-time favorite gaming mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is going to be on top of everyone's list for best mice. Maybe not everyone, everyone has preferences but for the right-handed masses of average size hands, this mouse is top notch and the price point makes it even better. It has just the right amount of customization without too much, its ergonomic, relatively durable and matches my G915 keyboards very well. Honestly I don't have anything bad to say about the mouse itself. Seriously, but, Logitech's G HUB software acts up on occasion but I won't knock it too much because it's certainly no more than other brands. Did I mention you can regularly get this thing for $40?

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    g502 hero weighted mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how you can make the mouse lighter or heavier with the provided weights

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s one of the coolest features of the G502 HERO—customizable weight tuning really lets you dial in the feel that’s just right for your playstyle. Whether you prefer a feather-light glide or a bit more heft for precision, it’s great to have that flexibility. Glad to hear it’s working well for you! Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched from a wireless to wired and, honestly the logitech mouse is solid for its price and value. I have a better input now then I did on my wireless mouse. Also a bonus it comes with weights. So if you want the mouse to move faster or slower then you can have all the weights or no weights. But for a 60 dollar mouse I'd recommended buying.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks so much for taking the time to share your experience with the G502. We're thrilled to hear you're enjoying the wired connection and the improved input response.

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Scroll wheel on the fritz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a nice mouse until my scroll wheel started to go on the fritz. it sometimes works and sometimes doesn't. otherwise nice mouse

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback regarding the Logitech G502 HERO SE Gaming Mouse. We apologize for the inconvenience caused by the scroll wheel issue and regret that the product did not meet your expectations. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The GOAT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the GOAT of gaming mice! I’m on my second one. I know ideas surrounding gaming nice and weight have changed over the years, but this is still the best in my opinion. Only complaint I have is Logitech uses cheap switches for the left and right mouse buttons. They failed after a couple of years on my first mouse. I found a great DYI guide to upgrading the switches, but haven’t taken the time to do it yet. Overall, great mouse. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally recommend. Now i have to make something up only for me to be able to participate in winning a best buy gift card, but now i seemed to be doomed to still right this while im walking, thinking today it will never be the same, and neither are you, because as time pass, we became this different character we create , as someone in our head decides, like clicking your path..

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The G502 HERO is a great choice! We hear a lot about its incredible sensor and customizable features. It's a real powerhouse for competitive gaming.

  • Rated 5 out of 5 stars

    Durable customizable incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. I just replaced it after using it for 10 years incredibly durable buttons exactly where I want them. The only drawback is if you're a left-hander I apologies

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re happy to hear everything’s working well. Your feedback helps us improve. Logitech

  • Rated 5 out of 5 stars

    Get it asap!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only regret is not getting this mouse sooner! No more worrying about dying batteries. The custom weights are functional. Not too many buttons to worry about, Just enough buttons to program. I play mostly apex legends and its perfect for it. It was supposed to be my back up mouse but it is now the main mouse and i might just buy another one for back up!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for the feedback. We're glad you appreciate the wired design, customizable weights, and the perfect balance of buttons. It's awesome that you've found it to be a perfect fit for Apex Legends!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My favorite mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally retired my old G502 after about 3 years of heavy usage - gaming and general computing. Love the weight (adjustable) and feel of this mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older mouse but if you like some heft to your mouse or you just have big hands rhis will work perfectly and you wont have to spend $300

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this mouse, cheap and works well and can take a beating from a 5 year old

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome shoutout! Sounds like the G502 HERO is holding its own like a champ—even with a little one putting it to the test. We’re thrilled it’s delivering great performance and value for you. Appreciate the recommendation! Logitech