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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7403 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 7,403 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My favorite mouse.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the free spinning wheel more than I realize. Don’t think I could ever go back to a regular mouse wheel. It’s also super comfortable and looks great.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Frankie, thank you so much for this fantastic review of the G502 hero! I personally love the mouse, and use it as a back up mouse for all my computers at home. If you ever have any issues with the device, please feel free to visit our support site where you can find troubleshooting tops and tricks, warranty information, and direct assistance with issues. Thank you for being a Logitech customer!

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best mouse on the market.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse for gaming. Very easy on the wrist. The customization options between the weights in the mouse, as well as the various button configurations make this mouse a steal at it’s price point.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Super comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable to play, I've been playing a lot of shooting games and another great variety, incredible sliding, even very good for doing homework and for my work, I loved it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech G502 HERO! We're thrilled to hear that you're enjoying the mouse for both gaming and everyday tasks. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Only mouse I'll ever buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse at a great price. Fits my hand well, good adjustable weights. Scroll and buttons are good.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price , comes with weights as well to help customize

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic review! We're thrilled to hear you're enjoying your G502 HERO Wired Optical Gaming Mouse. Logitech

  • Rated 4 out of 5 stars

    Pretty good, a bit light even with added weights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good, works well enough. The weights aren't quite as heavy as I thought they would be, and I had to disable the DPI buttons on the top because I kept on accidentally hitting them instead of the left mouse button, but that might just be a skill issue. the mouse wheel feels really good, and I enjoy the functionality. I mostly use the extra two buttons for Destiny 2, using one for charged and one for uncharged melee. Over all pretty good mouse for the price, though I did get 20% off due to trading in another Logitech mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Easily the best gaming mouse on the market.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. This is the best all-around wired gaming mouse on the market. It's comfortable, fast, has adjustable DPI, adjustable weight, and is smooth gliding.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    7/5 if I could be honest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING. Low drag light-weight cable makes it unnoticeable! The weights are great for customizing the feel of a heavier mouse - this one is EXTREMELY light and beyond comfortable for bigger hands.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 4 out of 5 stars

    One of the best mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play a lot of FPS type games and have used many different mouses from many different brand and I have got to say that the G502 is one of my favorites. The extra buttons and the software makes changing the buttons with ease. Maybe its just me but the only complaint I have is the mouse tends to have a slight "disconnect" in the middle of playing games. I would be shooting someone controlling the recoil and all of the sudden it feels like the mouse disconnects and you have no more input for about a second. I contacted logitech support and they sent me a new one and it still does the same thing. I have learned to just live with it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is great for gaming. Very reactive and easy use for small hands. I bought this for my grandson and he really likes it. He has been able to program the buttons to his liking. It also has weights that can be added to customize even more.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Great price and options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and didn’t break the bank. Wired mouse with tons of buttons and programming features. Also has weights to suit mouse to your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    logitech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned a logitech product I didnt like awesome for the price logitech software is easy to use and your settings transfer if you plug it into an xbox super cool for me using it for both my pc and xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero is right

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after owning 10 mouse's this is the best one

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your review and are thrilled to hear the product is performing as expected. Thanks for choosing Logitech. Logitech

  • Rated 5 out of 5 stars

    Best mouse ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is perfect. Does what its supposed to. I am happy!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear your experience has been positive. Your feedback helps us stay focused on what matters most—our users. Thanks for supporting Logitech! Logitech

  • Rated 5 out of 5 stars

    Mouse good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this mouse since 2016, when I have to replace it, I get another one. Works well with most grips, good macro customization, without overdoing it like MOBA mice. Frictionless scroll wheel capability is always a fun experience. Smooth coating on the bottom usually wears off before the 2 year mark - alongside heavy use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      You've got a solid pick with the Logitech G502 HERO. It's versatile, customizable, and performs well. The bottom coating's durability could be better.

  • Rated 5 out of 5 stars

    It Works Great For What It Was Bought For

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked great for what i bought it for. I have really enjoyed using this product for my E-Sports stuff.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the Logitech G502 HERO SE Wired Optical Gaming Mouse is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Very good mouse, highly reccomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, it has tons of reprogrammable side buttons that make it great for any task. It feels great in the hand, probably one of the most comfortable mouses I've used, and it has really nice weight to it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works really well. It is comfortable and set up was very easy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's excellent to hear! We're thrilled that your Logitech G502 HERO Gaming Mouse is working "really well" for you.

      It's great to know that you find it comfortable – ergonomics are super important for extended gaming sessions – and that the setup was "very easy." That's exactly what we aim for with our products.

      Thanks for the strong recommendation! Enjoy your gaming! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mouse Mouse Mouse Mouse Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming mouse. Very comfortable and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice mouse feels good in the hand and better then most mouses that cost double the price

    I would recommend this to a friend