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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 7,542 reviews
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Ideal mouse for gaming PC!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've ever used!! Fits very comfortably in my hand, and includes removable weights to adjust the desired weight of the mouse. The adjustable colored lights are also a great plus.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming mouse. Feels good in your hand. Adjustable weights

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi, your review positions the Logitech G502 as a comfortable, customizable, and high-performing gaming mouse that allows gamers to tailor it to their preferences.

  • Rated 5 out of 5 stars

    Great mouse for every day use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels greats in hand, easy to configure, smooth scrolling and movements.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear that it feels great in your hand, is easy to configure, and offers smooth scrolling and movements, making it perfect for everyday use. We appreciate your positive review! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best mouse looks like it was made for me. like the RGB nice scroll wheel low latency like the color, I would recommend this mouse to anybody. this is a great mouse to start off with if you are into gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    By request

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was another gift we bought for Wichita Children's Home. All I know is this is what was requested, so I hope it worked well and made a kid happy.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's wonderful to hear that the G502 HERO could be a requested gift for Wichita Children's Home. We truly hope it brings a lot of joy to a child there! Your feedback on its positive impact is greatly appreciated. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good price, nice mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have fairly large hands, and the mouse feels comfortable in my hand. The easy DPI selection is very convenient. The cable is lightweight and doesn’t tangle easily. Overall quite content with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the last ten years These have been the best mice for me, fits my hand and takes my abuse..

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's some serious loyalty! Thanks for sharing your experience—it's awesome to hear the G502 HERO has stood the test of time and held up through intense use. Comfort, durability, and performance all in one? Definitely sounds like a favorite worth keeping! Logitech

  • Rated 5 out of 5 stars

    My favorite gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse for gaming because of the free scroll wheel, and the reasonable price and value.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear the Logitech - G502 HERO SE Wired Optical Gaming Mouse is your favorite! It's fantastic that the free scroll wheel, reasonable price, and great value make it the perfect gaming mouse for you. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Good Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first ever gaming mouse I have ever owned and I am completely satisfied. This mouse comes with weights to place near the eye and can be adjusted for your strength. The RGB feature is very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    oh yeah

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the weight is just right, lots of extra programmable buttons and a spinny scroll wheel.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget friendly mouse. Tactile buttons make it fun to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the G502 hits the sweet spot for you! It's a budget-friendly option that delivers great performance, and the tactile buttons add a satisfying clicky feel to your gaming experience. Happy clicking!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a GW2 player and the multiple buttons help a lot with keybinding. Feels good to the hand and also appreciate the ability to customize the weight. Recommend using with a mouse pad or a surface good for the laser.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best budget gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is really good. It has weights that can make in lighter or heavier depending our personal opinion. It’s also has 11 button that you can change. The mouse has grips on the side it makes feel better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works well. Got it for my KVM. Setting up with software was a bit frustrating, but all works now (DPI toggle was the worst issue).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502 does it all

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of extra buttons to map around to match your play style, and nice infinite scroll wheel to fidgit with. Removable weights to adjust to your liking.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear you feel the G502 does it all for you! We're glad you're enjoying the abundance of customizable buttons to match your play style, and the satisfying infinite scroll wheel. The adjustable weights are a nice touch for personalizing the feel, too! Thanks for sharing your positive experience. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse on the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is the best mouse I've ever purchased. Ive bought so many they do not compare to this one. Worth the money!!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's absolutely fantastic to hear such enthusiastic feedback about your G502 HERO Wired Optical Gaming Mouse! We're thrilled that it stands out as the best mouse you've ever purchased and that you find it to be so superior to others. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My favorite mouse.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the free spinning wheel more than I realize. Don’t think I could ever go back to a regular mouse wheel. It’s also super comfortable and looks great.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Frankie, thank you so much for this fantastic review of the G502 hero! I personally love the mouse, and use it as a back up mouse for all my computers at home. If you ever have any issues with the device, please feel free to visit our support site where you can find troubleshooting tops and tricks, warranty information, and direct assistance with issues. Thank you for being a Logitech customer!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Daughter Loves It For Gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid gaming mouse. Feels good in the hand. Adjustable weight. My daughter wanted something new for gaming and remote learning. This served that purpose well and see loves it. Good for smaller hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mouse review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Did not have any issues so far. Great mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're thrilled that you are enjoying your Logitech G502 HERO SE and that it's delivering a great experience so far. Thank you for sharing your positive feedback! Logitech

  • Pros mentioned:
    Price
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Best of the Best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best wired gaming mouses, especially for the price. You really can't beat this. The Logitech G Hub software can be a bit buggy at times, but other than that it is great.

    I would recommend this to a friend