Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 7,541 reviews
  • Rated 5 out of 5 stars

    Solid Mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged mouse with multiple ways to personalize ones everyday use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome review! We’re proud to deliver products that make a difference. Appreciate your support. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this mouse. The weights you can put in the base make it feel really solid for me. The shape and buttons all feel really good to use for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Logitech is amazing

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing weighted mouse, Logitech always has awesome quality peripherals that make you feel good using them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of a bit to "gaming" for my taste but it's extremely comfortable and the extra buttons come in handy all the time. Wire is long and braided. Very easy to recommend even at MSRP.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great all round

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for scrolling through your inventory with the scroll wheel. And the 5 3.5g weights are great to have when you have different preference per game.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    7/5 if I could be honest

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING. Low drag light-weight cable makes it unnoticeable! The weights are great for customizing the feel of a heavier mouse - this one is EXTREMELY light and beyond comfortable for bigger hands.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Logitech mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with any of the logitech products. Mouse feels very comfortable and it has a nice sleek design. Overall for the price its a bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Very good mouse, highly reccomend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, it has tons of reprogrammable side buttons that make it great for any task. It feels great in the hand, probably one of the most comfortable mouses I've used, and it has really nice weight to it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Hardware Is Great; Software Needs Work

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this mouse for about one week now. The hardware of the mouse is fantastic. It fits nicely in my hand (I use a claw grip) and the buttons are nicely placed. The mouse has adjustable weight where you add or remove the included weights to get it to match your preference. The hyper scroll function is my favorite thing about this mouse and the click of the mouse buttons is very satisfying. The software had a little bit of a learning curve and I couldn't easily find help for it. It took a bit of YouTube and self-exploration to figure certain things out. Just slight nuances of the software that made it non-intuitive in my opinion. I highly recommend this mouse even if the software is somewhat strange. I consider it a steal at $50.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Easily the best gaming mouse on the market.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. This is the best all-around wired gaming mouse on the market. It's comfortable, fast, has adjustable DPI, adjustable weight, and is smooth gliding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap or most usful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price it is. only was on sale.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Rated 4 out of 5 stars

    Nice mouse.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this mouse on sale and while I am not a gamer it seemed to me that because of the programmable buttons it could be useful for content creation, plus it was a quality piece of equipment for a good price. I found a uTube video done by someone using it to work with inkskape so I went for it. It's worked out well so far, its heavier and larger than most mice but fits in the hand well and is comfortable to use. You can even program macros to a button push saving a few keystrokes or mouse clicks.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing such a thoughtful review! It’s great to hear how the G502 HERO SE is proving to be a versatile tool beyond gaming. Those programmable buttons and macro functions really do open up creative possibilities, and we’re glad it’s been a comfortable and useful addition to your setup. Enjoy creating with it! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the ability to choose between restricted scrolling and free scroll has been a game changer. The mouse has been great so far.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic feedback on the Logitech G502 HERO Gaming Mouse!

      We're thrilled to hear that the ability to choose between restricted scrolling and free scroll has been a game changer for you, and that the mouse has been "great so far." This dual-mode scroll wheel is definitely a highlight for many users, offering versatility whether you're gaming or Browse.

      We're glad the G502 HERO is enhancing your experience! Logitech

  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse works great and feels better. Would recommend to anyone looking for a mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Huge thanks for the awesome feedback on the G502 HERO! We’re thrilled to hear it’s performing beautifully and delivering that great in-hand feel you were hoping for. Your recommendation means the world to us and helps others discover the power-packed precision of this gaming mouse! Logitech

  • Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels and responses great. I would definitely buy again.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Love to hear that! The G502 HERO is a fan favorite for good reason—precision, responsiveness, and that customizable RGB flair make it a powerhouse for gaming and productivity alike. Thanks for sharing your experience! 🎮🖱️ Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, works well, great deal all around. Could get a better mouse maybe, but far and few need a mouse better than this.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your positive feedback on the G502 HERO is much appreciated, and we're glad it's meeting your needs! We continuously strive to deliver exceptional performance for all gamers, and your insights help us achieve that. Logitech

  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great middle mouse. Great for my hand! It is very durable and I like it very much! Great bang for the buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features, look, and feel! Second for backup!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using the same model and bought a second one just in case as a backup plus it was on sale so could not pass it up. Performance and feel is great and would keep buying this one again and again. I prefer wired for guaranteed response as well as not needing to replace any batteries.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    G502 HERO Wired

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has taken some getting used to higher DPI and quickness of the movements. Also the way you hold the mouse can be different from a previous unit. Probably not a good choice if you have small hands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Gaming Mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Gaming Mouse is wonderful. The mouse helps with my daughter's drawing with ease. This mouse is so smooth. Its as if it is gliding over the computer screen. It is also very light to handle.

    I would recommend this to a friend