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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 7,542 reviews
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Gaming Mouse is wonderful. The mouse helps with my daughter's drawing with ease. This mouse is so smooth. Its as if it is gliding over the computer screen. It is also very light to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great price and options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and didn’t break the bank. Wired mouse with tons of buttons and programming features. Also has weights to suit mouse to your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracking works great. The weights are easy to adjust and the software is user friendly. This is a great value for an awesome gaming mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! It’s great to know our product is living up to your expectations. Your support helps us stay focused. Logitech

  • Rated 5 out of 5 stars

    Custom Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse out there. Fast and responsive. Love custom features.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks a ton for the awesome shoutout! We're thrilled to hear you're loving the speed, responsiveness, and all the custom features packed into your setup. It’s great to know the mouse is hitting all the right notes for you. Happy gaming! 🎮 Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great mouse for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse build quality is good, comes with RGB lighting and tons of color options. Mouse also comes with extra weighted bars to put in your mouse to make it heavier if you wanted to. All in all 10/10 mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse for gaming

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, additional weights are nice to have, DPI adjustments and software are great. Only issue I have with it is the pattern on the bottom picks up dust and it packs into it, making it difficult to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Logitech Hero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mouse for playing games, what I like about it is that after you take it outside the box the mouse itself is really light, if you want the mouse to be heavier this mouse comes with weights that you can install them on the bottom of the mouse to make it heavy. The buttons are really responsive and the mouse can change the speed of the pointer and you have several buttons that you can personalize, did I mention that is RGB, just download the logitech software and you are all set.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse for everything

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming and typical web browsing. It comes with a few tiny weights that you place on the bottom of the mouse so the user can customize feel to their specific needs. The Logitech software has constant updates as well so you won't be out of the loop if bugs are encountered. I mostly use this for browsing, R6 Siege and a few RPGs and have never had an issue with any of the buttons, software or button mapping. The thumb curve is also very comfortable and in my opinion is necessary for any kind of situation where you need to move the mouse quickly and accurately (R6!). Would recommend this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Logitech - G502 HERO

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it works great for me. Both my son and I have one. It's not complicated with too many buttons. It's just right and responsive enough for my style of gaming. My son likes his too. I would buy it again.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We're thrilled that the Logitech G502 HERO mouse is working great for you and your son, especially given its price point. It's fantastic to know that its design, responsiveness, and balance of features are just right for your gaming style. We truly appreciate your enthusiastic feedback and that you'd buy it again! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logictech G502 Gaming Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought mouse for my son and he lives is for gaming and doing work on his computer

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      🖱️ Thanks so much for your wonderful feedback on the Logitech G502 HERO! We're thrilled to hear it’s a hit with your son, powering both his gaming sessions and work tasks with ease. Your satisfaction and support truly mean a lot and help others discover versatile performance they can count on. Logitech

  • Rated 5 out of 5 stars

    Old but great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse and far better than the upgraded one I swapped this out with. It’s very responsive and I love the ability to program all the buttons on the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Only mouse I'll ever buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse at a great price. Fits my hand well, good adjustable weights. Scroll and buttons are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who ate my cheese

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three years with this mouse I am ready to review as some do not make it pass the first year. It's sturdy, has infinite scroll, five buttons, software for the LEDs, speed and side scrolling. It's compatible with light sync for multiple other apps, software and gear. I got big heavy hands and I needed something when I'm coding and gaming that won't make me get fatigued. No longer have wrist issues and I don't use a wrist pad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    God hand feel, excellent response times

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a wired controller (I only use it on my desktop PC) and I don't particularly like the design and look, yet it's a very solid choice for my gaming needs.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear you're enjoying the Logitech G502 HERO! It sounds like even if the design isn't your favorite, the "god hand feel" and excellent response times are hitting all the right notes for your PC gaming.

      Thanks so much for sharing your honest feedback! Logitech

  • Rated 5 out of 5 stars

    Bang for your buck.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming and day to day use. I recommend this mouse for the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the great review! We're glad the G502 HERO delivers top-notch performance for both gaming and everyday use—your recommendation means a lot! Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best mouse I have ever used. The custom ability is really through the roof with this mouse and would absolutely recommend this to someone else.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's wonderful to hear the G502 HERO has been your best mouse experience! We appreciate your recommendation and are thrilled you're happy with it. Logitech

  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Durable and good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and fells comfortable while playing pc games.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse! We're glad to hear that you appreciate its durability and comfort while gaming.

  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Perfect gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get this, very flexible, a good amount of function buttons, light (if you don't like it, it comes with it's own set of weights), great price, 100% recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Never Disappoints!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Anything in my opinion from Logitech is aces! Love all the buttons especially the middle mouse wheel with its left and right side clicks. I’m a DayZ player so this mouse is perfect!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech - G502 HERO and Logitech products! We're thrilled to hear you're enjoying the mouse, especially the versatile middle mouse wheel with its side clicks. We appreciate your continued support. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I recommend this!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! I really like all the function buttons and how easy it is to switch the DPI depending on what I'm doing. I added three of the weights to the mouse and it's perfect for me!

    I would recommend this to a friend