Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 7,542 reviews
  • Rated 5 out of 5 stars

    GReatr gaming mouse for teh price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming mouse for teh price easy to use multi function.very happy with purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear! We're delighted you're very happy with your Logitech G502 HERO Wired Optical Gaming Mouse, finding it a great value, easy to use, and multi-functional. Thanks for the fantastic feedback! Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for graphic desing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mouse for work in photoshop. It works very well and being able to program the quick keys to the buttons make work so much easier. I use the mouse a lot so it lasts between 12-18 months but it is worth it. The only down side is I use the thumb button for crtl-z and it will accidentally get pressed at times and undo things that I really dont want undone in programs outside of photoshop.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your detailed review of the Logitech G502 HERO mouse! It's great to hear that it's a valuable tool for your work in Photoshop. The customizable buttons are a definite plus for productivity. We understand the challenge with accidental button presses and will consider this feedback for future product improvements.

  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Dont move from Mac to windows pc

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I type extremely fast and this is my favorite mouse. Theres an app thats free to DL and the options are awesome regarding the lighting and you can change the buttons to do what you want via the app; however, the moment you unplug from a macbook and plug into a windows pc, it stops working. Even if you reconnect on Mac it will not work. I have never had that issue before. As long as you dont plug it into another computer is awesome but thats a new one for me! And im in tech support....

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a fantastic mouse with excellent performance and customization options. While I encountered a minor compatibility issue with switching between devices, I was able to resolve it with troubleshooting steps. Overall, it’s a reliable and comfortable choice for gamers and productivity users alike.

  • Rated 5 out of 5 stars

    Best Gaming Mouse Out There

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite mice of all time. I use this mouse to game on Xbox and it works great. Especially good if you set it up with Logitech software on the PC first.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Awesome gaming mouse for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse without being obscenely expensive like I've seen with other brands. With adjustable DPI and RGB lighting paired with the G-HUB software, it's a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality mouse perfect for gaming. Every game is very smooth and it has good app integration

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! It’s great to know our product is living up to your expectations. Your support helps us stay focused. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Its a mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend has had this mouse for quite some time and when my old cheapy logitech mouse broke i decided to upgrade it was on sale 45% off so i thought why not, its wayyyyy better then any mouse i've ever used the weight it has the extra weights it makes it so easy to click the buttons and not move the mouse which is what i've had troubles with in the past, 10/10 i would get this mouse, not sure how long its gonna last but if my friend's mouse is anything to go off of, it'll last as long as i will, hes a mechanic and has this mouse as his work shop so if it can handle having grease and dirty hands on it all day it should last forever with clean hands

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    G502 Hero

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue i have isnt even with the mouse, the software "G Hub" doesnt allow for you to reset your binds. If you accidentally mess something up like i did, prepare yourself. Other than that, ive loved this mouse. The weight set is perfect if you like heavier mice, the ergonomics of the mouse is very comfortable, plenty of programmable buttons for whatever task you may need, customizable RBG lighting if youre into that, tactile clicks when you use either buttons or the scroll wheel, and my favorite feature is the free spinning scroll, helps tremendously to quickly run through pages. I cant say enough good things about the mouse, if they can make the software more user-friendly ill easily give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Mouse on the Market

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite PC gaming mouse. The only reason I swapped this one out is because they also make a wireless one thats just as good. This mouse has great button placement, good action, great tracking, on board memory, rgb, and good weight to it. It really feels great in a claw grip or palm. The dpi settings are highly customizable and the button mapping is pretty deep. The scroll wheel is probably the only weak point in that the click-locked scrolling feature feels a lil weird sometimes. But it' such a non issue in the grand scheme of things. Its the only mouse I'll honestly use for the foreseeable future.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    It's a fun toy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse and doom kept me entertained during my month long 'Rona shutdown. For that, you get full stars. It's actually a great mouse. Adjustable weight, fits my hand well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ergonomics are excellent!! A delicate touch! A+

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    gaming mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how you get thing to add weight to mouse. i love it to be a bit harder amd it have a lot of buttons that you need for gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Best gaming mouse

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best gaming mouse you could get. Weights you can distribute how you want. The only thing I wish is that they had it in more colors to March different set ups.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Comfortable

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Lightweight mouse, but has a weighted wheel. Smooth operation and I love the ability to adjust the tracking speed on the fly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Gaming mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good mouse, it is a heavy mouse as I prefer, you can put as many weights as you want and it has 9 different buttons. Worth all the money.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Adjustable weight’s?!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and essential to every computer build for those who prefer heavier mouses and precise movements!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear you find it a great and essential product, especially appreciating the adjustable weights for those who prefer heavier mice and precise movements. Logitech

  • Pros mentioned:
    Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    10/10

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this mouse ended up buying another one so my boyfriend could have one too the weights are very beneficial

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience and for choosing the G502 HERO again! It's great to hear the weights are beneficial and you enjoy the mouse so much you got a second one. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect Mouse For Gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming 11 programmable buttons for extra key binds shocked how light it was feels great if you have big hands would recommend to anyone not just gamers

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, thank you so much for this great review of the G502 hero mouse! The reprogrammable buttons are also one of my favorite things about the mouse; it really makes the mouse so much more versatile. If you have any issues in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks as well as warranty information.

  • Cons mentioned:
    Wireless

    Rated 4 out of 5 stars

    Great budget mouse!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse, only regret is not buying wireless option

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear you're loving the Logitech G502 HERO Wired Optical Gaming Mouse! We're delighted it's proving to be such a fantastic budget option for you. We understand the appeal of the wireless experience, but we're happy the G502 HERO is still exceeding your expectations. Thanks for sharing your positive feedback! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic mouse.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse as a gift for my brother as he has just built his pc. He loves it and has even bought the Logitech keyboard to match it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear your brother is enjoying the G502 HERO and has completed his setup with a matching keyboard! It's great when a gift hits the mark. Logitech