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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 7,542 reviews
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Logitech MOuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the mouse. I have benn using logitech devices for very long time and they dont fail to make the best product. The mouse is comfortable and also the weights that we can put in it to our liking. I wish it had more RGB lighting in other locations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works really well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well I have been using it for a long time and haven't had any issues with it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for taking the time to share your positive experience with the Logitech G502 HERO Wired Optical Gaming Mouse with RGB Lighting! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Mouse for gaming.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this mouse, he is a avid gamer and loves it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your wonderful feedback! We're thrilled to hear that your son loves the Logitech G502 HERO Wired Optical Gaming Mouse and that it enhances his gaming experience. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse by far, one of the few mouses my hand sits on well as a female.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome feedback on your Logitech G502 HERO Wired Optical Gaming Mouse!

      We're absolutely thrilled to hear it's your favorite mouse by far and that its design fits your hand so well. Finding the perfect mouse for comfort and performance is key, and we're delighted the G502 HERO hits the mark for you!

      We appreciate you choosing Logitech. Enjoy your gaming! Logitech

  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Probably the best mouse on the market for people who want a lot of programmable buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic feedback for the Logitech G502 HERO Wired Optical Gaming Mouse!

      We're so glad to hear you find it to be a "Good mouse" and, especially, that you consider it "Probably the best mouse on the market for people who want a lot of programmable buttons." That's high praise and really highlights one of the G502 HERO's core strengths.

      We design our G502 series with extensive customization in mind, so it's wonderful to know that the programmable buttons are making such a positive impact on your experience.

      Thanks for sharing your thoughts! We hope it continues to enhance your gaming and productivity. Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an excellent feel in the hand. Weights made it extremely easy to find the exact weight that I wanted .

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear you're enjoying the excellent feel and customizable weight of your G502 HERO! It's fantastic that the weights helped you dial in the perfect balance. Thanks for the great feedback! Logitech

  • Rated 5 out of 5 stars

    Overall great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice feeling, adjustable weight, programmable DPI modes on either the mouse or the computer which is useful since I switch different computers often and different operating systems read mice movements differently. The 'sniper button' has come in handy on multiple occasions while playing first person shooters. Always been a fan of the G series mice coming out of Logitech and this one is one of the best so far. The velcro strap that hasn't been included with previous models is wonderful because I travel a good amount so cable management is a plus for me, as well as the cable itself not being prone to big twisting and knotting like some cables are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse. Maybe the best corded mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and movement. Has a cord but that's why it's so cheap.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic feedback on the Logitech G502 HERO! We're glad to hear its feel and precision are hitting the mark for you. Your comments highlight its great value and performance—perfect for gamers who appreciate quality without compromise. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    10-10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect gaming mouse light and super easy to set up.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! Sounds like the gaming mouse hits the mark with its lightweight design and hassle-free setup. Perfect combo for smooth, responsive gameplay—glad you're enjoying it! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Featured in Tarkov

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the mouse next to many keyboards in Tarkov and it’s there for a reason! This mouse is amazing and even has weights to adjust to your perfect feel. Great feel in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels perfect in hand, not to small, not too big. Have no problems with any double clicking of any sort and it’s beyond easy to use. Would most definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    BUY THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gaming mouse. It has 11 programmable buttons. And is excellent for gaming. I recommend buying this. It has controllable RGB lighting, and a software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, thank you so much for this great review of the G502 hero mouse! I'm glad to hear you've been enjoying using it. If you have any issues in the future, please feel free to visit our support site where you can find troubleshooting tips and tricks as well as warranty information.

  • Rated 5 out of 5 stars

    Best Gaming mouse ever made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Gaming mouse ever made. My hand loves it, and has for 10+ years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s some serious loyalty! The G502 HERO SE clearly earned its title in your setup—comfort that lasts a decade is no small feat. Thanks for sharing the love for a true gaming legend! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the inertia of the scroll wheel. It's not very attractive compared to say an Apple product but very functional - accurate and well weighted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Logitech Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is easy to use for hours (both work and gaming), and the G-Hub software is decent. Scrolling is fast and adjustable in G-Hub, along with button/wheel assignments. I prefer corded mice so I never have to worry about a battery running out of power.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! That's awesome to hear! We really appreciate you taking the time to share your experience with the Logitech G502 HERO. It sounds like a perfect fit for you, especially with the comfortable design for extended use and the flexibility of G-Hub software for customization.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned the previous version for a number of years but the rmb was getting a little wonky and wouldnt work sometines. Bought a new one, same model and everything, because i loved it so much and it lasted so long (I travelled with it A LOT so im impressed it lasted as long as it did).

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! We are delighted to hear that you loved your Logitech G502 HERO so much that you repurchased the same model after your previous one lasted for many years, even with extensive travel! Your high praise and long-term satisfaction are the strongest endorsements we could ask for. Thank you for sharing your feedback!

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good mouse for the Price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse when I bought my gaming laptop and picked it up because it was on sale. Overall the quality of the mouse is good, and the features are good as well. I love the feature on Logitech Mice that allow you to turn on and off the scroll wheel from clicking or free spin. The Weights adjustment is ok, more of a gimmick but If you like a lighter mouse or a heavier one it is nice to adjust that. For my size hands the button that sits where your thumb is sticks out and annoys me some but I have been getting use to it. As a affordable feature rich mouse it is great. I love Logitech Mice and this one is no different.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great mouse for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for teenage son. He loves this mouse and the weight. Very affordable option.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, super sensitive and very comfortable in the hand. Adjustable weight is a nice feature. Buttons are programmable using the logitech app. Perfect for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse. I love the wheel feature to switch from free scroll. Durable and I still use after 2 years

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! It's great that the G502 HERO is your favorite mouse and that you especially love the dual-mode scroll wheel. We're also thrilled to know it's proven to be durable and still going strong for you after two years! Thanks for sharing your long-term positive experience. Logitech