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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 7,542 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fanciest mouse I've ever owned! XD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the mouse but it is VERY sensitive. So many profiles to choose from and it includes weights! Very fancy! Only issue is the profile option button is very close to the right click and I sometimes change the profile by mistake. Other than that little issue Its a great mouse!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your kind words about the G502’s feel and customization options. It’s great to hear you’re enjoying the mouse! We understand the profile button placement can be tricky. Thank you for your feedback.

  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    A must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not go wrong , it has every feature you will ever need (corded) price is right , comfortable and responsive .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse best buy wouldnt give me my free nitro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse would reccomend to medium and semi large hands has a good midsized arch

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the thoughtful recommendation! We're glad the G502 HERO’s design and arch are working well for you. It’s built for comfort and precision, especially for those longer gaming sessions. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    One of the best mouses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is definitely very comfortable to use. It responds very quickly and the scroll with infinite scroll option is super handy. Looking to get a second one for traveling

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Smooth and quick response to movement.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We're glad to hear that our G502 Wired Optical Gaming Mouse is meeting your expectations and performing so well. Logitech

  • Rated 5 out of 5 stars

    Great product for thr price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to fet this for 50% off! A great product for this price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re thrilled the product is working as intended. Your feedback helps us grow. Logitech

  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice ergonomic mouse,that has a single fault that I am sure is a feature. The scroll wheel is very stiff! That is great in a game but very annoying in normal use! I fact it is so stiff that in all-day use it can make the tip of your finger a little sore! Over all this is a great mouse with great features at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good multi function mouse, needs better layout

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming mouse and I really enjoy it, I just wish the button layout was adjustable or was just a better layout. DPI up and down are perfect, the the DPI reset button where it is does me no good as I'm not changing it enough for it to be in such a critical space that I could key bind other things to make it more useful. I love that the mouse wheel locks and unlocks, makes scrolling a breeze, I also like that the wheel moves left and right, it makes this mouse more than for just gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this mouse the lighting is perfect. Great quality, logitech hub is super customizable. Happy with my purchase. Would recommend 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Logitech mouse died after 9 years finally, so I replaced it with this one. Works great! It is comfortable, has just enough buttons, and no trouble so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it’s price it is very good it glide very well and never mistracks. The software for it is great allowing you to easily remap buttons and set up macros

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - G502 HERO! We're glad you're enjoying its smooth gliding, accurate tracking, and the versatility offered by the G HUB software. We appreciate your feedback. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High DPI and acceleration for a great price. Plug n play. RBG works well with Logitech software for light effects.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to change the colors, programmable buttons, and DPI using the logitech software, mouse also feels good On the hands after long sessions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product Review: Logitech G502 HERO Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a dedicated gamer and someone who spends long hours at the computer, finding the right mouse is crucial. After extensively testing various options, I can confidently say that the Logitech G502 HERO Gaming Mouse stands out as a top-tier choice in the market.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a popular gaming mouse with a high-performance sensor, customizable buttons, adjustable weights, and long battery life. It's a great choice for gamers looking for a feature-rich wired mouse. Consider its size and weight if you have small hands.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    high quality, cool features, works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    theres not a lot to say about a mouse? this one is a nice mouse and it has some neat features, like the ability to change the sensitivity of the mouse on the fly, a "sniping" button that drastically slows down your sensitivity and stabilizes your view for those long distance shots that require SUPER steady hands, as well as having a couple extra buttons to map too, which is always handy. Also you can balance the weight to your preference with little weights you can add or remove in key places to make it feel perfect for you? I use it for gaming and love it! I would totally recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this one.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse hands down. For gamers this is the one I recommend. Ergonomic and versatile.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're absolutely thrilled to hear you're loving the G502 HERO! It truly is a fantastic mouse, and we're so glad its ergonomics and versatility are hitting the mark for your gaming experience. Thanks so much for the recommendation – it means a lot to us! Happy gaming! Logitech

  • Rated 5 out of 5 stars

    Logitech G502 Hero

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse. Also the price is very affordable. I've bought that model once again after my previous mouse dropped quite a lot of times and eventually got broken.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Your feedback helps us stay connected to our users. We’re thrilled our product is meeting your needs. Thank you for being part of the Logitech experience. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Go To Mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using different versions of the G502 for several years now. It does what I need.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear about your long-standing loyalty to the G502 series! It's a testament to its consistent performance and ability to meet your needs over the years. Thanks for sharing your continued positive experience! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome mouse not only for gaming. Programming buttons is easy with the computer software. Highly customisable and comes with weights that you can attach to the bottom of the mouse to adjust for your comfort. Very satisfied with the price and quality!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, Thanks for the great review of the Logitech G502 HERO mouse! We appreciate you mentioning its versatility for both gaming and productivity tasks. It's great to hear you find the button programming and customization options easy to use, and that the adjustable weights let you tailor the feel to your comfort. We're glad you're happy with the price and quality!

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good mouse. it is nice and heavy and comfortable to use. it has satisfied me for a mouse at this price. i am happy with my purchase.

    I would recommend this to a friend