Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $63.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7492 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 7,492 reviews
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good gaming mouse for the price. Comes with adjustable weights and the ability to customize the buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse for Gaming

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to be able to switch dpi on the mouse and it is very lightweight and can have weight added to it as well to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Very good mouse!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great. Perfect for me because I fancy a more heavy mouse. The extra buttons are perfect for apps like photoshop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    L G502 hero

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been using it for a good 6 months now. best one for the buck.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A Must

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing value. I love the scroll wheel and the comfort. It is a must buy especially if it is on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as described, weight feels nice and good response. Exactly what I needed! A+

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Good overall

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price works nice, fits in hand nicely and like the extra weights that can be put in it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for the price! I like the added weights and overall feel of the mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO Wired! We're glad to hear it delivers solid value and that the adjustable weight and feel are working well for you. Your insights help highlight the balance of comfort and customization we strive for in our gaming gear. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect fit for smaller hands!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for smaller hands! Great mouse, very light and responsive. Has weights if you want to give it more heft.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Value and Quality

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever so slightly on the smaller side for me, though I do have larger hands. That being said, it's an all around great mouse. No issues with it have popped up in the like two years I've had it, has re-programmable buttons which is nice so I don't have to try to hit some weird key on the keyboard itself.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech mouse g502

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good super high quality the buttons are so good and the DPI range is perfect, the RGB lights and very high quality and nice

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Diane, and thank you for this great review of the G502 Hero mouse! I personally use this mouse as a backup, and I've never had any issues with it, so it's good to hear you've been enjoyint it! If you have any issues in the future, feel free to visit our support site for direct assistance, troubleshooting tips and tricks, as well as warranty information. Thank you for choosing Logitech!

  • Best Buy Employee

    Rated 5 out of 5 stars

    Comfortable

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Simple to use software. Feels responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My hero!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the g502 so much that I upgraded from my first g502 to the latest model. The hero. No huge difference from the two aside from a much higher dpi as well as new looks. The only reason I upgraded was because my previous g502 stopped working after two years. 3 weeks after purchasing the wireless g502 was released. I stayed with this one seeing as it was 59 at the time vs 149 for the wireless. In summary, comfort in hand is amazing. USB wire is sturdy. 11 customizable keys on the mouse. I would recommend to anyone. Any questions I’ll answer on twitch.tv/twizted_gmr

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for the price, the comfort and the additional weights to bring it to what is needed for gaming. Nicely done Logitech.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid Mouse

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've played around with a few different mouses, this one is one of the better ones that I've had. So I can definitely recommend it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a popular choice for gamers and productivity users alike. It's known for its ergonomic design, customizable buttons, and high-performance sensor.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    welterweight knocking out heavyweights.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased on sale for 40 bucks, when i got home and opened it up i was really surprised at how high quality it felt, extremely sturdy. even came with a nice little plastic case filled with 6 half gram weights to customize the balance of the mouse. more than happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Price Meets Quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used this mouse in the past for years, and when the mouse I switched to (Corsair Scimitar) stopped working properly, I immediately came back to the G502. With gaming or workflow in mind, it has the perfect amount of buttons and functionality, as well as software to customize further. It's a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse, reliable, not too complicated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for general work, not gaming. I use gaming mice because they are generally better quality and higher resolution, making fine selections easier. This is a good one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We're glad to hear the G502 HERO is serving you well for everyday tasks. It’s awesome that the precision and build quality are making a real difference—even outside of gaming. Here's to smooth and accurate work ahead! Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with a lot of customization as you can change the weight as well as all the buttons which are very crisp

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a miuse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works… Best Buy no longer gives points if you don’t use their credit card. I’ll be buying from other places from now on due to this final straw with this company and things that have happened.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We hope our product is meeting your expectations. Your feedback is essential to our growth. Thanks for being part of the Logitech family. Logitech