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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 7,542 reviews
  • Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my daughter’s 10-year old Steelseries mouse. She loves this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, good quality, Made in Malaysia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made in an ASEAN-agreement nation with solid environmental and labor regulations; unlike china. The quality shows. This replaced my older legendary Logitech G9 mouse which I used for 10 years before it finally started to fail. I'm hoping this will last just as long. It feels sturdy, but quite heavy even with all the weights off. I have medium to large sized hands (I usually purchase large ski gloves, mittens, etc..); and it feels and fits quite nicely. After getting used to it, I've been doing quite well in FPS games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and the response of the mouse is impressive!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      So glad to hear you’re loving the G502 HERO! 🎯 Its lightning-fast response and sharp precision are built to keep up with your game. Thanks for the great feedback—happy clicking! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse! It’s very comfortable. There is sensitivity control on the mouse itself. Also comes with extra weights to adjust the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is a great little mouse. I don't typically get a wired mouse but the cord is very manageable (braided cover) and the tracking is excellent. The DPI is high so you might want to drop the windows mouse speed down a little bit so you can take advantage of the hight DPI. Nice ergonomic feel and glides across and reads most surfaces well. For the price, I'm very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Perfect in every department other than buttons!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tis is a really great mouse if you’re right handed. It feels a lot better than ambidextrous mice. It fits to the hand very nicely and has really cool texture grip on both sides which is great if your hands get a little sweaty. I got this mouse for $35, if you have a chance to buy it at that price & are using a standard dell mouse, BUT IT! It’s an absolute steal. I got this coming from a standard dell Bluetooth mouse & can confirm it is a worthwhile upgrade! I can’t imagine gaming with my old mouse after picking up this one. The mouse feels super smooth & the on demand adjustment of dpi is extremely useful. One of the best features is the mouse wheel, it has a very nice feeling scroll and is great for games that use the wheel for switching guns. And with the click of a button the wheel turns to a fidget spinner. You can scroll that baby across whatever program or webpage you are using. It’s great! And of course, the design. This thing looks really dope. Beautiful and adjustable subtle leds that match my mechanical keyboard very nicely. Really cool looking curves and edges all around. But lastly we talk about the buttons... they’re ok. I am not used to mice made for gaming but this mouse’s buttons click far too easily. When I am resting my hand on the mouse I accidentally change the dpi to a terrible setting. If I rest my hand on the top I accidentally click in the right and left buttons often. When I am far into a game and my finger barely pushes the right button and I explode myself with a grenade. On my dell mouse I didn’t have this problem, but the button clicks didn’t feel nearly as nice on the dell. Overall not a big fan of the button placement on the left side of this mouse. I cant ever click the button I want in the midst of gameplay or reach the thumb button correctly. The buttons do click nicely though when I am able to click the correct button or click it on purpose. So that is the main caveat for me, but is more of a personal preference & something that will be different for everyone. I have only had the mouse for a little over a week so it may just take some getting used it. Overall I am very happy about my purchase & I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse for my grandson! He replaced an older model and loves it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's absolutely wonderful news! We're thrilled to hear that the Logitech G502 HERO Wired Optical Gaming Mouse is a "Great gaming mouse" for your grandson and that he loves it as an upgrade.

      It's fantastic when new gear makes such a positive difference, and we're so happy the G502 HERO is hitting the mark for him.

      Thanks for sharing your feedback – we hope he continues to have many amazing gaming sessions! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Top choice in this price range!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic gaming mouse - or even just a mouse for general use. It is super comfortable and highly customizable. The textures of the surfaces feel good under my hand and it moves and tracks very smoothly. I can see how some users could accidentally press the button near the thumb, but thankfully it has not been an issue for me. We tried out a bunch of others in the store, but this was definitely the one that we thought was the best in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse, especially for smaller hands.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very comfortable, especially if you have smaller hands. The scroller can be switched to 2 different modes which comes in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, RGB, no issues. Mouse wheel has a mechanical "brake" to adjust sensitivity on the fly. Love being able to adjust the weight!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent quality and is sold for a reasonable price. Definitely recommend this gaming mouse if you don’t want to pay a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EZ

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple, but perfect fell and just enough buttons for most shooters.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic review of the Logitech G502 HERO Wired Optical Gaming Mouse with RGB Lighting! We're thrilled to hear that it provides a "simple, but perfect feel" and "just enough buttons for most shooters" for your gaming needs. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, durable and great feel. Perfect for you or for a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse with great customization

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very picky when it comes to mice. I suffer from carpel tunnel to a moderate degree, so need to be careful with the mice I use. Personally, I like a mouse that has a few extra buttons within easy reach to customize for games that require the heavy use of Ctrl or Alt, since reaching for them can be literally painful. I relied on a Corsair M65 for a long time because of the large customizable button near the thumb, but with my new computer I wanted to stick with Logitech because of the keyboard I had chosen. The G502 was one of the few mice Logitech offered with a similar button configuration. And, it's not bad. The mouse is comfortable to use with a number of extra buttons to customize and a large thumb button on the left side for easy access. The thumb button is just a little farther than I want it to be, but still within reach. Out of the box, the mouse is programmed with two DPI buttons, one up one down, right by the left click, as well as two more buttons by the thumb and another behind the mouse wheel unlock. The mousewheel does unlock, which is a feature I've never used before- as well as the mousewheel feeling very sturdy due to its metal structure. The mouse comes with added weights to tune your mouse, something I've never felt the need to use, but are there for more advanced users. To get the most out of the mouse you need to download Logitech's G-Hub, which allows you to modify keys, add macros, and change the LED effects on the mouse. The program is pretty extensive allowing you to do pretty much whatever you want. Compared to Corsair's program, it seems a bit more streamlined, but otherwise functions pretty much identically. As most gaming mice, it does have LEDs in it. The G symbol can be programmed with a variety of glowing effects. The pictures of the mouse show a triangle just above the G symbol that has three little marks that glow- that's not entirely true. They're DPI marks that will glow only when changing the DPI setting and then quickly go back to being dark. It's not something I mind, but others who like a flashier mouse may find that annoying. Overall, the mouse feels quick and light and zippy- and I'd recommend it to anyone looking for a cheaper alternative to more expensive "gaming" mice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is amazing and comfort is very satisfying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wheel spins like a ball bearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good, but spinning the wheel a small amount is very tricky. Just a light touch can spin the whole wheel several times. Trying to pick options on a list by scrolling through them is difficult. Everything else is okay.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your valuable feedback on the Logitech G502 HERO Mouse. We are glad you find the mouse overall good, and we appreciate you highlighting the challenge with the sensitive scroll wheel. Your comments help us understand how to balance the high-speed scrolling feature. Logitech

  • Rated 5 out of 5 stars

    Great customizable mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've bought this mouse, and I love it as much as the day I bought it. I had no issues until it started double clicking, just from how much I used it probably. I use this mouse to play league of legends specifically, and it's a super good mouse. Has plenty of buttons to bind macro's or different keys too, and the scroll wheel is amazing. The on board memory makes sure your mouse defaults stay the same no matter which computer you're on, which is another great feature I enjoy. I'd recommend this mouse to just about anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Surprising Comfort

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY comfortable for my hand. Responsive with very subtle RGB lighting. I bought a second for my computer at work.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Overall great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very light mouse. Comes with weighted magnets to put on the inside. Love the second aiming button on the side for a second dpi setting.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good buy for PC gamers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool mouse. Love the scroll wheel & the different adjustable weights. Good buy for PC gamers.

    I would recommend this to a friend