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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7493 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 7,493 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great feeling Mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned 3. Every single one has worked flawlessly. While its still available I might buy another. First one given to a family member to game with, after I used it for years. Second one used to game an amazing amount of time. Third given to a second gaming family member. Maybe we need to get out more, but as a go to, multi functional, multi use mouse, it ticks alot of boxes. Braided cover on the wire is done very well, and has lasted many years, and never a dead battery.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Love the adjustability with the weights. Very precise clicks. Extra buttons really awesome for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design, comfortable for long hours of gaming. Weights are also a big thing i look for in mice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful gaming mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been fantastic! Love the snipe button that reduces dpi for better accuracy at range!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! We're thrilled you're enjoying the G502 HERO and especially appreciate you highlighting the snipe button and its accuracy benefits. Thanks for sharing your positive experience! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    G502

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse. Always dependable and cheap to replace if anything goes wrong with the click buttons. Every other part is very dependable and long lasting. I've had three the past 5 years and will always come back for another one.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse that will last for years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works really well, has just the right amount of weight, and is big enough to fit people with larger hands. The only issue I have with it is that the two buttons next to the left click button on top are not the easiest to push, especially the further back one. I've been using the mouse for many years without issues, and bought another for a present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mouse to replace my G9, it still worked but felt it was time. Simple to install and use, Logitech software is simple to use as well, syncs with Logitech software right away. Very smooth and fluid response. PROS: -Thumb don't drag on mouse pad. -Bulls eye button instantly slows mouse for precise movement in FPS. -Four G keys on mouse, two are default back,forward for web pages. -Custom weights. -One click scroll wheel change. CONS: -Only RGB is the G icon, wish it had under lighting effects. -Wired

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great mouse and love the extra buttons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets face it Logitech has been around since the beginning. They are the first thing you think of when you think of a basic good computer mouse and keyboard. Well this carries over into their gaming mice as this thing feels great in your hand. Doesn't matter if you palm or claw, it feels great either way. I LOVE the extra buttons as you can bind them to anything INCLUDING macro's and actual keyboard commands which makes them great for extra things in game. I definitely recommend this G502 mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good moderate priced mouse. Comfortable and good response. My mouse broke and I needed one right away and it fit the bill perfectly! Would absolutely recommend for a reasonable priced mouse- great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Responsive and quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, its very responsive and like that you can add or take away the weights inside to suit your likings.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great mouse at a great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've ever used. Has weights that you can add for a heavier weight but without them it's so lightweight. The button mapping is a bit confusing since you have to use a older Logitech software to map it but it's pretty good at detecting games and switching buttons when gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the detailed Logitech G502 HERO review! We appreciate you highlighting both the pros and cons, especially the comfortable lightweight design (even with added weights) and the effective in-game button mapping software.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Balanced for everyday use and gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after reading all the rave reviews. Super happy with the purchase. Super smooth in everyday use and gaming on my QcK Series mousepad. Tips: - Download the "Logitech G Hub" to configure DPI for the mouse, it'll make all the difference. - If the mouse is too lite, use the included weights and put them inside your mouse to make it heavier. I ended up using the maximum amount of weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Beginners

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for first-time gamers or entry-level gamers. Build quality is solid; it feels a little too plasticy, but it comes with some metal to help weigh it down so it's more precise as it slides across the desk. Additionally, the buttons are intuitive and easy to use, and the mouse's sensitivity has a huge range for every kind of user. I don't like how the buttons can't be customized - there's buttons that act as back/forward buttons while you're browsing the web and I find them easy to trigger. It happened while writing this review and I had to retype the whole thing, ha ha. I do, however, love that there's a switch for the scroll wheel for people that want it to make noise or be silent. Very cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome very responsive. Great feel in the hand and smooth movement.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Awesome feedback! We’re thrilled the G502 HERO is giving you that responsive feel and smooth control. Thanks for sharing your experience! Logitech

  • Rated 5 out of 5 stars

    Very good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was very good. My cats do not even play with it! The side buttons work great for Runescape, and I picked this up using the locker option and it was very smooth and easy to pick it up! Logitech Mice are very easy to re-program the side buttons due to the program they come with.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 4 out of 5 stars

    For the price I paid, I couldn't be happier!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just to start, the box that arrived in the mail was pretty beat up and damaged. It isn't a huge deal considering the mouse and everything else inside where in place and not damaged, but, as someone who keeps the boxes to just about everything, especially PC parts and technology because if I wanted to sell it in a year or two, having the box that was kept with everything and is in great condition, shows to potential buyers that not only do I take good care of my things but that original box will also help to sell for a little more than if you didn't have the box, hell, some people might not even buy it used if it doesn't have a box. Anyways, the extra weights are great if you really wanna dive in and tune it to your preferred weight. I also personally like the colors, white and black, makes for a nicer looking mouse, more-so than the original wired G502. The subtle RGB is a nice touch too. It is not overpowered and won't distract you. To be totally honest, when I had purchased this mouse back on 12/24/20, it was on sale from $74.99 to $34.99, that alone was a steal of a deal and is probably the only reason I purchased it. But I also had a $10 off any item coupon that Best Buy had gave me when I bought and moved into my new house. So after tax, I had only paid $30. Steal of a deal. If you can find it for under $50 I would say get it and you won't be dissapointed. For instance, if this was the original plain-Jane wired G502 that was on sale, I probably wouldn't have purchased it. But, this is not the original, this is the G502 Special Edition! With a sleek updated color scheme (black and white) and a subtle touch of RGB that is not overkill, this is a great entry level mouse for anyone looking to game and or even just browse the web in style, you will not be dissapointed.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Price

    Rated 5 out of 5 stars

    Great Mouse and Buttons!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse at a very affordable price on Black Friday, as well as I love all the different buttons it has!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech Hero Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, tried the wireless version, had some delay latency. Went with wired version, very happy with it. Added weight allows you to have mouse weight at your personal preference. Great value with recycle trade-in (20%) off of Logitech accessories

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always loved my Razer Mamba elit but at half the price this mouse feels superb in my large hand. Great for gaming, great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse for a bit of everything.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech always seems to make a great products and this is no exception, the feel is right the look is right, the only thing for me is the DPI buttons needed better placement as in most games I seem to hit them and in turn causing the change of DPI while gaming. however keep in mind I have large hands so this may not be an issue for others and they can be turned off. In the end this mouse is great and I hope it last awhile like most Logitech items.

    I would recommend this to a friend