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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 7,542 reviews
  • Rated 5 out of 5 stars

    Matches some computer builds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controls, nice feel, response is ok nice color scheme

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like you're really enjoying your G502 HERO SE! We're glad to know you find the controls good, the feel nice, and appreciate the color scheme.


      Sources Logitech

  • Cons mentioned:
    Software, Wireless

    Rated 4 out of 5 stars

    Good mouse. GHUB sw has a learning curve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse. Only reason I didn't give it 5 stars was that it isn't wireless and the Logitech GHUB Software, while powerful, has a learning curve and can be tempermental at first if you don't fill out your profile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this mouse for years. Left click started to fail on old one. Decided to buy another. Worth it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear you’re satisfied. Your input helps us continue to build products that people love. Thanks for being part of our journey. Logitech

  • Rated 4 out of 5 stars

    Sturdy mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and it sturdy which we need for our son who likes to destroy his mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad to hear the G502 HERO is holding up well and providing the sturdiness your son needs—it’s great to know it’s meeting your family’s expectations. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works very well, and is a good replacement to a bluetooth one whose USB receiver failed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted the G502 HERO is working well as a replacement! It's understandable that a failed USB receiver can be frustrating, and we're glad our wired mouse provided a good solution. Logitech

  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Comfortable and functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable vs regular flat, traditional mouses (mice? Mouse?). It's so good, I bought 2. And it lights up, which is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works really well. It is comfortable and set up was very easy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's excellent to hear! We're thrilled that your Logitech G502 HERO Gaming Mouse is working "really well" for you.

      It's great to know that you find it comfortable – ergonomics are super important for extended gaming sessions – and that the setup was "very easy." That's exactly what we aim for with our products.

      Thanks for the strong recommendation! Enjoy your gaming! Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Durable. Comes with magnet pieces to put inside the mouse to balance out the weight of the mouse to your style. Very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse, Very comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is a great mouse. The customizable weights are nice but really who notices a few grams difference? I mean maybe pro gamers... The cord is braided so it doesn't tangle or snag easily. The mouse is very precise with high resolution. It is extremely comfortable almost as much as the G700 Ergo design. The only nitpick is it would be better with a smooth traditional look leaving the angular breaks and making it a single smooth shell. You don't notice it after a few minutes but my other computer has a G700 and I still prefer that feel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G502

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good quality mouse for the price. feels great, mapping is easy and rbg is a nice feature

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    My brother loves it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He's a real gamer now. The mouse is comfortable and the weight is nice and heavy. It feels high-end, over all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great value. Exactly what was needed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic feedback! We're glad to hear the G502 HERO is exactly what you needed and offers great value. We appreciate you sharing your positive experience! Logitech

  • Best Buy Employee

    Rated 5 out of 5 stars

    Comfortable

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Simple to use software. Feels responsive

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Value and Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever so slightly on the smaller side for me, though I do have larger hands. That being said, it's an all around great mouse. No issues with it have popped up in the like two years I've had it, has re-programmable buttons which is nice so I don't have to try to hit some weird key on the keyboard itself.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Solid gaming/work mouse, Logitech quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse, the programmable buttons are a must have even for regular day to day use. The customizable weights are also a nifty perk. You have to use the Logitech G Hub software to map buttons otherwise, but there is a big support base for different apps/games you can download profiles for. RGB is fun too, get in on it folks! I loves this so much I plunkered down $100 a year later for the wireless version.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price works nice, fits in hand nicely and like the extra weights that can be put in it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing wired mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truthfully I did end up returning this because it didn't work for my set-up, but the quality was outstanding. The cursor was very precise and the device itself felt comfortable in my hand. On top of that, it has a great design! And the symbol changing colors was the cherry on top.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Make it heavier or lighter!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Great quality, and the ability to change the weight by adding/removing the included weights is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable and customizable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. It has great customizability as you are able to adjust the weight of the mouse with included weights and every button is programable. The Logitech G HUB software is relatively easy to learn without any issues. I also really like how the scroll wheel is basically a fidget spinner. My only problem I've had with this mouse is sometimes I will accidentally click the button near the thumb area. Most of the time it doesn't matter but it's still something that happens.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 4 out of 5 stars

    Best mouse I've ever used

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomic, comes with weights, fully customizable, responsive, long cord, LED customizable. Perfect mouse. You can get it relatively cheap if you wait for sales. Got it for $30 and am happy with it for the past six months.

    I would recommend this to a friend