Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $63.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7404 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 7,404 reviews
  • Rated 5 out of 5 stars

    Great mouse!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse My manager ended up getting me one for my office :)

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic review! We're thrilled to hear you're enjoying the G502 HERO. We're happy it's working well for you in the office! Logitech

  • Rated 5 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it. Awesome would deal with Best Buy again. Been shopping there since they first opened back in the late 80s

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your awesome feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear your son loves it and that you had a great experience shopping at Best Buy. It's amazing to know you've been a loyal customer since the late '80s! We appreciate your support and look forward to serving you again. Happy gaming! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    You will not regret.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for those who like a heavy mouse, very precise.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - G502 HERO! We're glad you're enjoying its precision. The HERO sensor is designed for exceptional accuracy and responsiveness. We hope you continue to experience a great gaming advantage. Logitech

  • Rated 5 out of 5 stars

    Logitech Gaming Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good and affordable priced mouse among the gaming mouse accessories.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO Wired Gaming Mouse. We’re pleased to hear that you find it to be a good and affordably priced option among gaming accessories. We appreciate your support and hope it continues to meet your gaming needs. Logitech

  • Rated 5 out of 5 stars

    Best Mouse Ever

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse I've ever used, hands down. I use one for work and one for gaming, and whenever I wear one of them out, I just buy another. The buttons are easy to setup and use, it fits nicely in your hand, and the DPI shift on the right hand is worth the purchase price alone if you like to play shooters or other games that require you to go from fast mouse movements to very precise movements back and forth.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a mouse with side buttons for ease of use while browsing and gaming. This mouse delivers on that, and I like the added DPI adjustment buttons and the ability to add/remove weight.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The G502 HERO is packed with features for gamers, and it's great to hear you're enjoying the side buttons, DPI adjustment, and customizable weight system.

  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Very comfortable mouse. Great quality. Multiple buttons to map to and easy to reach.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouses ever! I love the weights it gives you and that you can customize it to exactly how much works best for you.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse! We’re delighted to hear that you love the customizable weights and appreciate the personalized experience.

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Nice smooth Cheap!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice smooth cheap. Comes with extra weights . Also has plenty of extra buttons for gaming. Plug and Play.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Timeless Excellency

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent mouse for general use and especially gaming. I had purchased this mouse first in 2017 and it lasted 6 years, I then am purchasing it now again and it's just as excellent as it always has been. 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero 3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and it felt good. Good customization for the buttons from the logitec app.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! We're glad to hear the G502 HERO SE is delivering solid performance and that the button customization through the app is working well for you. It’s awesome when everything feels just right in hand—happy gaming! 🎮 Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse, for sure worth buying!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, love the ability to add weight to the mouse, and that it has an infinite scroll feature.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good gaming mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun little gaming mouse. Weights are a nice addition.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear! We're thrilled you're enjoying your Logitech G502 HERO Wired Optical Gaming Mouse.

      It's great that you're finding it a "Fun little gaming mouse" and that you appreciate the weights – they're definitely a popular feature for customizing the feel! Enjoy your gaming! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse. Tons of Options

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming. Incredibly responsive and easy to set up. I love the removable weights so you can customize how it feels.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent overall

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this mouse so far. I was using a Razer Mamba Elite, but with MacOS 11 completely killing Razer Synapse support, I wasn't able to personalize the extra buttons. Logitech G Hub works well with MacOS for programming the extra buttons. I'm a happy camper! The shape and feel of the mouse is fairly comparable to the Mamba Elite, though slightly smaller overall. Not a dealbreaker, at least for my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    weights are great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loooooove the weights that this comes with and the customizable RGB logo

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Great gaming mouse for larger hands

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse for big hands. Comfortable and has good weight. The second one I had was a SE limited edition and it did not seem to do as well. Not sure what the difference is.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gaming Mouse

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Mouse. I’m new to PC Gaming and I am truly enjoying especially the fact I can add the weights into the mouse so it’s heavier.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 Hero! We're glad to hear that you're enjoying your new gaming mouse and that the customizable weight system is making a difference in your gameplay. We appreciate you taking the time to share your experience.

  • Rated 5 out of 5 stars

    Great product for price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse works flawlessly as it should and glides across the mouse pad effortlessly. Whether you’re gaming, working from home or cruising the internet, this mouse is for you.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi thee, Thanks for the great review of the Logitech G502 HERO mouse! We appreciate you highlighting its versatility for gaming, work, and everyday use, along with its smooth performance. It sounds like a great mouse for many different tasks!

  • Pros mentioned:
    Buttons, Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this mouse for my boyfriend for Christmas and he loved it! The different command buttons are great for when gaming and the colors make his set up look so much better. The lights are very bright and add a very nice look . The mouse also feels like it’s made from very durable material

    I would recommend this to a friend