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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 7,542 reviews
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. All of the buttons are programmable and it feels great in my hand. The added weights are a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and affordable. Greath option for mobas, rts's and shooters alike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good reliable mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A reliable mouse for any usage. It fits well for those with big hands.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for sharing your experience with the Logitech G502 HERO! We truly appreciate your thoughtful feedback and are glad it meets your needs perfectly. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Excellent for any age!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for any age child to adults. Weights can be put in or taken out, so comfortable to use. The letter lights up in different colors

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All you'll ever need

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Served me well for 6 years, when it started to wear out I bought this one, same level of quality and I couldn't be happier.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the G502 HERO continues to impress! It's fantastic to know that you've enjoyed its performance and reliability for so long. We strive to create gaming mice that offer both exceptional performance and long-lasting durability. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Love the weights you can add and plenty of buttons for gaming. Would def recommend this mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse I love the adjustability of weight and settings good for gaming and everything

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Rated 5 out of 5 stars

    Price Meets Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used this mouse in the past for years, and when the mouse I switched to (Corsair Scimitar) stopped working properly, I immediately came back to the G502. With gaming or workflow in mind, it has the perfect amount of buttons and functionality, as well as software to customize further. It's a no-brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has plenty of buttons for programing. It has adjustable weights, a good mouse wheel. And a nice thumb rest.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite mouse of all time for gaming. No better options imo

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's incredible to hear! We're thrilled that the Logitech G502 HERO Wired Optical Gaming Mouse is your favorite gaming mouse of all time and that you truly believe there are no better options. Thank you for such enthusiastic feedback! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great feeling Mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned 3. Every single one has worked flawlessly. While its still available I might buy another. First one given to a family member to game with, after I used it for years. Second one used to game an amazing amount of time. Third given to a second gaming family member. Maybe we need to get out more, but as a go to, multi functional, multi use mouse, it ticks alot of boxes. Braided cover on the wire is done very well, and has lasted many years, and never a dead battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable mouse very good for Gaming and mostly of daily tasks

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear your Logitech G502 HERO Wired Optical Gaming Mouse is a reliable companion for both your gaming and daily tasks! Thank you for sharing such positive feedback; it truly makes our day to know our products are meeting your needs. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Love the adjustability with the weights. Very precise clicks. Extra buttons really awesome for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great... Except The Mousewheel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good mouse, love all the customization features. It's very comfortable and well made. I use it at work for CAD/CAM software. Only thing I don't like is the obnoxious metal scroll wheel. I'd imagine it's better suited for gaming, but I absolutely hate it. The amount of noise generated and effort required to spin the wheel drives me crazy. If you use it for any sort of CAD software, you'll definitely want to pair it with a 3DConnexion spacemouse for zooming in/out. You can press a button to make the wheel spin freely with no resistance, but that's only helpful if you have every Wikipedia page copied onto a single MS Word document and you want to scroll from A to Z in .05 milliseconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech wired mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy flow mouse with side thumb plant. Smooth. Gamers delight.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic review of the Logitech G502 HERO Wired Optical Gaming Mouse with RGB Lighting! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design, comfortable for long hours of gaming. Weights are also a big thing i look for in mice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mouse to replace my G9, it still worked but felt it was time. Simple to install and use, Logitech software is simple to use as well, syncs with Logitech software right away. Very smooth and fluid response. PROS: -Thumb don't drag on mouse pad. -Bulls eye button instantly slows mouse for precise movement in FPS. -Four G keys on mouse, two are default back,forward for web pages. -Custom weights. -One click scroll wheel change. CONS: -Only RGB is the G icon, wish it had under lighting effects. -Wired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse and love the extra buttons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets face it Logitech has been around since the beginning. They are the first thing you think of when you think of a basic good computer mouse and keyboard. Well this carries over into their gaming mice as this thing feels great in your hand. Doesn't matter if you palm or claw, it feels great either way. I LOVE the extra buttons as you can bind them to anything INCLUDING macro's and actual keyboard commands which makes them great for extra things in game. I definitely recommend this G502 mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for everything from first person shooters to RPG adventures. Works beautifully. My wife found the adjustable weights to be hilarious. Told me a mouse is no substitution for working out at the gym! Oh well. Feels fantastic and is quick and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The one to get!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was worth the money. Super smooth. Very comfortable. Great performance.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic feedback! We're delighted to hear you feel this mouse was worth the money and that you're enjoying its smooth feel, comfort, and great performance. Logitech