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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7405 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 7,405 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice that you can adjust the dpi on the go and the included weights give it a better overall feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very decent mouse for the pricepoint

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price, Value, deffinitely would recomend at the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the positive feedback on the G502 HERO mouse! We're thrilled to hear you're enjoying its performance and value. We appreciate you recommending it to others. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, lasted since I bought it and have yet to replace it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech - G502 HERO. We're delighted to hear that it has been a durable and reliable companion for you. We strive to create products that stand the test of time. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for pc gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I like how you can change the dpi with the push of buttons. You can also change the weight of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this for his gaming computer and loves it. It’s not complicated and form fitting to the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent programmable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive and ergonomic. I usually like wireless. This mouse outperformed the 502 wireless. The only thing I do not like is the awful LOGI G software. It does not recognize switched software reliably.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First gaming mouse purchase but great for regular at home work. Still a little pricey but the amount of buttons and comfort make up for it. Don’t forget to download the Logitech application.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very comfortable mouse to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse to use, satisfying to click and the metal wheel is nice. You can select a free spin or incremental spin on the wheel which makes it feel nice. Haven't used for gaming yet but even then this is a nice all around mouse for office use. Has a good amount of weight to it too but you can customize this with the little metal plates that come with it.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Another great product from Logitech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse!! This only con is that is not wireless, but that is not a problem for me. Fully configurable this mouse is great for gaming, work or wherever you want to do on a Pc. The pair with the Logitech software you can go can change the speed up to 16000 which is more than enough, plus you get to play with all the RGB functions. For the price it this mouse can’t be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 4 out of 5 stars

    All in one.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all around mouse i will say its best mouse. Excellent gaming and doing browsing, school work, and editing. Best mouse, long lasting, very inexpensive.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech G502 Hero

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It's long enough to fill my large than average hands. The weights let you + & - so it moves like you want it too and they are easy to put in and out. There's plenty of buttons to use/bind to fit all your needs in game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A decent mouse with BestBuy's best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 is heavier after you added all metal pieces but it remains a great gaming mouse with features few competitors offer, and with a new sensor that will keep the G502 competitive with anything released in the next five years. It's still the best choice for a large, heavy gaming mouse around. Overall it is a decent mouse that is well priced only at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jack of all trades mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in the hand and is very responsive. No complains good all around mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse to this day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! Very good! Low switch travel, very good click! Thank's Logitech!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the enthusiastic review! We're glad the G502 HERO is delivering that satisfying click and responsive feel—sounds like it's hitting all the right marks for you. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The only mouse you ever need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech hit gold with the G502 almost a decade ago and it shows today. This is the only mouse youll ever need to buy because of its price and ultimately how it feels to use. 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic review of the Logitech G502 HERO. Your insights on its value and user experience are appreciated. The G502 HERO's enduring popularity reflects its quality and design.

  • Rated 5 out of 5 stars

    The best mouse for its price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mouse for my little brother's birthday and he absolutely loves it! I am currently using an older version of this mouse that a friend got me and the customization on this version is enough to get me to want to buy one for myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit the bill!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son saw this in the store but it wasn’t configured exactly like what he was looking for so we kept shopping. Well, he never COULD find exactly what he thought he wanted so we went back to Best Buy and bought his one. So far he is really enjoying it. Performs as expected and is very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. I'm on my computer for work and for gaming after. This thing gets a ton of use. This is now my 2nd one of these as the last one eventually wore out after about 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502 a good fit for those with longer fingers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-made, functional and affordable gaming mouse. I like the size of this mouse, as most computer mice are too small for me.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! It's great to hear the G502 HERO delivers the right size and comfort for your setup. Having a mouse that fits just right can make all the difference, especially during long sessions. Appreciate your feedback! Logitech

  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had this gaming mouse in the past which lasted about 6 years. It bit the dust recently and repurchased the same mouse (upgraded version) as liked it so much. Very responsive mouse.

    I would recommend this to a friend