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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 7,542 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love Logitech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I have ever owned. From every day use, to rpgs, and to FPS games this mouse is the perfect hybrid for you. It also comes with mini weights for your own preference. Definitely a Logitech fan.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse. We're pleased to hear that it has proven to be a versatile and high-performance choice for your gaming needs. Your satisfaction is our top priority.

  • Rated 5 out of 5 stars

    Great beginner mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as my first mouse and I loved it. Mouse glides smoothly with the Logitech mouse pad as well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works well on my Mac Studio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on my Mac Studio. Tha app makes it possible to configure it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for taking the time to leave a review, we are delighted that the G502 hero mouse is working well with your MAC studio and we are happy to hear that the G Hub is allowing you to customize and manage your mouse, prefered settings and features. Cheers to smooth scrolling and great tracking. Logitech

  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for buck. Quality mouse. Cool lights. Does what I need it to do

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good Budget Alternative To The High-End Stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable, and an excellent mouse wheel that lets you toggle between a clicky feel and a smooth feel--a must if you're constantly scrolling through web pages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daily driver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a new mouse to complement the comfort and functionality of my Unicomp mechanical keyboard. After casting around a bit for a good long while things boiled down to Logitech's offerings, which had the best combination of number of programmable buttons, ergonomics, and configuration. The scroll wheel, which switches between traditional click-scrolling and more momentum-based scrolling, was a delightful perk.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super responsive good weight feels good has amazing curve and the way you can use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Architect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first impression of use was a very easy transition. The wrist discomfort for me became nonexistent. Really like this product.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice that you can adjust the dpi on the go and the included weights give it a better overall feel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement for G502 Proteus Spectrum...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my G502 Proteus Spectrum that gave out after near 3 years of use. Very similar near the exact same mouse that's a newer better model with upgraded software & hardware. Slight varations here there that I prefer the feel of but like the older model not a fan of the mouse wheel. If it weren't for the poorly done plastic mouse wheel & they used a rubber mouse wheel like the old mx518 or G402 it'd be near perfect excellent mouse for gaming. But it falls short mainly cuz if this one design flaw IMO. Also could have been cheaper but had to buy it since needed a new gaming mouse while the price of it was so so.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mid range priced mouse is ergonomic with all buttons readily accessible. It is modifiable and the software associated woth its use is fairly easy to set up. Ive enjoyed its use and anticipate it will continue to last given its durabke feel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good very good For gaming and very gooooooddd

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! It sounds like you're really enjoying the G502 HERO for gaming. Thanks for the enthusiastic feedback! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for pc gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I like how you can change the dpi with the push of buttons. You can also change the weight of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero is the hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great for my hand (bigger than average) and more natural than most other gaming mice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this for his gaming computer and loves it. It’s not complicated and form fitting to the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Percent Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A amazing mouse for the try hard gamers. When they say it was 11 customizable buttons, they also mean that the scroll wheel, left and right click and also be customized. Basically every button can be customized. Also the wire isn’t a issue, it hasn’t bothered me once. The software is easy to work with I’m saying from experience and from upgrading from a g602 to this awesome mouse Totally worth it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First gaming mouse purchase but great for regular at home work. Still a little pricey but the amount of buttons and comfort make up for it. Don’t forget to download the Logitech application.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and easy to use. It helps with fatigue for your hands and wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse ive ever bought, great customization on it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear! We're thrilled you're loving the Logitech G502 HERO and its customization options. Thanks for letting us know it's the best mouse you've ever bought! Logitech

  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Excellent Mouse Control!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse with precision control. I like the quality and the RGB lighting.

    I would recommend this to a friend