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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7405 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 7,405 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Logitech G502

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse for the price and quality. Used to be super pricy, but is now way cheaper but with the same quality and performance

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks for reaching out about the G502. You're right, it's become a favorite for gamers for a reason. We've been able to streamline production over the years, making it more accessible without sacrificing the core performance and features you love.

  • Pros mentioned:
    Buttons, Price

    Rated 5 out of 5 stars

    Logitech G502

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. The additional buttons and control are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse in the way it feels and works. Only complaint i have is the big button on side furthest forward is sometimes awkward to press. And i wish it had more side buttons. Other than that i haven't had any functional issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Around Champion.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well with a larger hand and feels very precise. The buttons by left click don't get in the way but are still useful if needed. Endless scroll wheel is also way too fun.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Phenomenal mouse!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is incredible! I never have to worry about batteries and it has a great response time! There are exchangeable weights so that you can make the mouse heavier or lighter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a nice, large mouse to replace an older mouse I had. This is genuinely the best mouse I have ever owned, hands down. The only reason I gave it 4 stars instead of a perfect 5 is that the scroll wheel notches feel flimsy, which isn't a huge deal since the unlocked scroll wheel is a million times better (and more fun) anyway!

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    In one word? Ok....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse checked all the boxes when I did my research, fairly large base and adjustable weight/DPI. I got the mouse in hand and found it slit toe unwieldy at first. It was smaller than my previous mouse and I found it hard to grip properly which left my hands and wrists aching at the end of my gaming sessions. Also, the primary left and right clicks have started to squeak when clicking. All in all, it will do for now, but when I get extra funds, I’ll be returning to a Razor mouse.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great mouse for gaming and has a great feel to it, very easy to use and you can DL the Logitech app to save and change setting

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks for the kind words about the G502. We're glad you're enjoying its feel and ease of use. The G Hub app is a great way to customize your settings and really make the G502 your own.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very high quality with a nice feel and the option for weights in the mouse. The side buttons make it very easy to play games.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Logitech G loves that you enjoy the quality and versatility of the G502 HERO! High-quality materials, customizable weight, and convenient side buttons for gaming - sounds like a perfect fit for your hand and gameplay. Happy clicking

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    awesome average all around mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is great for all games and feels very nice in hand has a lot of customization

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    5 year mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one in 2014, one in 2019, and another in 2023. They have lasted through countless hours of LoL, CoD, and many MMORPGs. Never cleaned the mouse once, or took care of them, and they lasted great for the 5 years I had each. Will probably buy another in 5 more years. We'll see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this has been a great starter mouse the feel is amazing for larger hands the hot bottons make this a great asset to play games more so than a basic mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear the G502 feels great in your hands and that the programmable buttons are enhancing your gameplay. It's designed to provide comfort and control for an immersive gaming experience.

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most comfortable mouse I have ever used, it sits perfect in your medium or large hand, but, software issues, every time I turn of my laptop overnight, next morning it did not recognize the mouse, it happened a few times and I gave up playin with it, I exchanged it to a Roccat Kain 200 wireless, and I am very happy even it is not so comfortable in my large hand, but Swarm software is so much better, so I bought Roccat vulcan 120 keyboard, everything is working as it should, Swarm synchronized rgb lights between mouse and keyboard and it looks very good!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feeling of the mouse, and the weights included to make adjustments is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fantastic Mouse for Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse definitely took some time getting used to but I can say without a shadow of a doubt that it is much better than the mouse that I used before. The GHUB is an alright tool to go along with it. I use it here and there but I just love the way that this mouse fits into my hand. If I had to recommend this mouse to others, I most definitely would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse. Love the feel and customization. Glad I picked it up.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best gaming so far.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse I’ve own so far. Very responsive and changeable weights.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I love that you can make the color whatever you want it! More importantly if you download the hub you can make the movement as fast or slow as you want!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOGITECH G502 HERO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best mouse I use, I have one for work and for home use, I absolutely love it! The only issue I have is with the one at home the scroll wheel sometime does not work, but other than that no complaints here!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear you love the Logitech G502 HERO Wired Optical Gaming Mouse so much that it's your go-to for both work and home! We're thrilled it's by far the best mouse you use, and we appreciate your feedback on the scroll wheel. Logitech

  • Rated 5 out of 5 stars

    Great wired gaming mouse - no latency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my son's has been using the mouse and loves it. He says he has had no issues with latency, which puts it in his 5star category. He noted it's easy to program and the Logitech software is fairly straightforward and easy to use. Because it's a gaming mouse, we did put the 2 year accidental warranty on it that Best Buy offers, as gaming mice that are heavily used do tend to wear out in less than 2 years.

    I would recommend this to a friend