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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7495 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 7,494 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best gaming so far.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse I’ve own so far. Very responsive and changeable weights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wired gaming mouse - no latency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my son's has been using the mouse and loves it. He says he has had no issues with latency, which puts it in his 5star category. He noted it's easy to program and the Logitech software is fairly straightforward and easy to use. Because it's a gaming mouse, we did put the 2 year accidental warranty on it that Best Buy offers, as gaming mice that are heavily used do tend to wear out in less than 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Everything works perfectly. Really comfortable in your hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know! We're happy to hear you're finding the G502 HERO to be a comfortable and effective gaming mouse. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, super comfy and super responsive, and tons setup options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good feel to it and is very responsive. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the programable buttons, ease of scroll wheel, adjustable dpi. Looks cool lit up.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy this mouse. I bought this one as I was looking for a mouse with more buttons, and it works well. This mouse comes with weights that are adjustable in the bottom of it, and this is a nice feature as I like a heavier mouse for online shooters. It is also nice to be able to download the Logitech G Hub to customize button layouts and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it, software not better than the razor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great mouse for a great price. I got this mouse for $50 and honestly was worth every penny. the software is good, so far have not had any major problems with it, only that sometimes the profiles won't update automatic. I have huge hands and sometimes I would miss click the DPI button and that was annoying but on the G Hub app you can turn that off, so it helps a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse in the way it feels and works. Only complaint i have is the big button on side furthest forward is sometimes awkward to press. And i wish it had more side buttons. Other than that i haven't had any functional issues.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was excellent, my son is a student computer programing, he always work with mouse and he needs the best mouse because had ache in right hand, when I bought this one for him, hand's pain was removed. Thank you for this product. I usually buy everything I need from best buy, I am very pleased with best buy's survice. This mouse is comfortable to grip and is very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and program, I enjoy using logitech wired mouse because I know exactly the quality I'm getting. Also because I have had logitech brand before and I know how long gaming equipment lasts.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're enjoying the Logitech G502 HERO! We're thrilled that you find it easy to use and program. It's always great to know that our commitment to quality and the durability of our gaming equipment resonates with long-time Logitech fans like yourself. Thanks for sticking with us! Logitech

  • Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, great deal, shipped fast, no problems whatsoever.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s always a pleasure to hear from satisfied users. Thanks for sharing your experience—it helps us keep doing what we love. Logitech

  • Rated 5 out of 5 stars

    A solid classic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my original 502. Didnt need it but it was on sale and my old one is 5 years old. Figuring eventually it may go… I ordered this new one. Apparently my older one was a special edition model because on this new one the scroll wheel appears cheaper and the braided cable is now a regular rubber one. They dont appear to affect performance however cosmetically it appears cheaper. I paid the same for both and probably wouldn’t purchase this again if it werent on sale. Perhaps if this lasts, in 5 years ill upgrade and get the wireless one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience with the Logitech G502 HERO. It's great to hear that you've been happy with the overall performance of your original 502, even after five years of use.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Mouse ive had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used a few mice before such as Razer Deathadder, even a G305 LS, and this mouse has been really comfortable and feels really smooth. love it !

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Great review! The Logitech G502 HERO seems to be a popular choice for those looking for a high-performance gaming mouse.

  • Rated 5 out of 5 stars

    My kids love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My class loves this mouse, also got a great deal on it! thank you!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech product. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

  • Rated 4 out of 5 stars

    Fantastic mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a nice, large mouse to replace an older mouse I had. This is genuinely the best mouse I have ever owned, hands down. The only reason I gave it 4 stars instead of a perfect 5 is that the scroll wheel notches feel flimsy, which isn't a huge deal since the unlocked scroll wheel is a million times better (and more fun) anyway!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good Mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son needed this for his gaming laptop and it worksnworks well. well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse does everything it needs to do at a good price

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad you're finding it to be an excellent mouse at a great price and that it meets all your gaming needs. Thank you for sharing your positive experience! Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great mouse, it feels good and it’s buttons are good for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, lasted since I bought it and have yet to replace it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech - G502 HERO. We're delighted to hear that it has been a durable and reliable companion for you. We strive to create products that stand the test of time. Logitech