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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 7,542 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gud mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, got it for my best friend, now he can actually play the games right

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad it's helping your best friend play games effectively. Thanks for sharing! Logitech

  • Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn't to sure about this mouse however since getting in and using it i really have nothing bad to say about it. Its response time is amazing it comes with weights so you can customize it that way. Configure the keys to whatever you want them to be all in all just a great mouse for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feeling of the mouse, and the weights included to make adjustments is perfect

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Excellent programmable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive and ergonomic. I usually like wireless. This mouse outperformed the 502 wireless. The only thing I do not like is the awful LOGI G software. It does not recognize switched software reliably.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pick under a budget, it will do anything you want and more. High quality especially for the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you're enjoying the G502 HERO Wired Optical Gaming Mouse. It's designed to deliver high performance and durability, even at an affordable price.

  • Rated 5 out of 5 stars

    Great customization and features

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. DPI is very customizable. Two extra programmable buttons that are easy to use. Mouse wheel can be unlocked to allow for faster scrolling or locked to scroll in clicks. Takes some getting use to as I accidentally adjust the DPI on occasion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product everything okay I love my mouse is perfy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO. We're delighted to hear you're enjoying the mouse and finding it performs perfectly. We appreciate your feedback. Logitech

  • Rated 3 out of 5 stars

    Great Mouse... BUT Makes Annoying Noise!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functions are great! However, after daily use for work after a week or so, it started making a "vibrating spring" sound on the left clicker when released. The noise gets super annoying, and I can't figure out if this is normal. Gamers might find it more annoying than a guy like me who uses it for work.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know about your experience with the Logitech - G502 HERO Wired Optical Gaming Mouse . We’ll pass this along to our product team, and our support team would be happy to assist you further at socialcare@logitech.com Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best mouse I’ve ever tried.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned 3 of these. Not because I keep breaking them, though I am very hard on my mice. They’re just the best mouse I’ve ever used. Especially for the price point. I’ve owned $300 mice and $10 mice. This is the best I’ve ever tried

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wired gaming mouse - no latency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my son's has been using the mouse and loves it. He says he has had no issues with latency, which puts it in his 5star category. He noted it's easy to program and the Logitech software is fairly straightforward and easy to use. Because it's a gaming mouse, we did put the 2 year accidental warranty on it that Best Buy offers, as gaming mice that are heavily used do tend to wear out in less than 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOLID FIRST MOUSE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great starter mouse for gaming and computer jobs, You can customized the binds to your liking and even make custom ones

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the Logitech G502 HERO Wired Gaming Mouse has been a great starting point for your gaming and computer needs! Its customizable buttons and solid performance make it a versatile choice. Thank you for sharing your positive experience.

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Overall a good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is a solid one. Has good amount of keybinds that you can set. Have to use the software though. Lighting is a little weak but expected from a cheaper priced mouse. Has a wieght system you can use and inchage the wieghts so its a lighter mouse. Ergonomic as well in your hand. Overall great mouse. Would recommend if you don't want to break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fantastic Mouse for Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse definitely took some time getting used to but I can say without a shadow of a doubt that it is much better than the mouse that I used before. The GHUB is an alright tool to go along with it. I use it here and there but I just love the way that this mouse fits into my hand. If I had to recommend this mouse to others, I most definitely would.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this gaming mouse, we’ve had zero issues out of it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO! We're thrilled to hear you're enjoying it and have experienced zero issues. Your satisfaction is our priority. Logitech

  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Best mouse out there

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! It fits my hands so well and had all the buttons in the right spots. Only major downside is you have to install the software to program the buttons and set the colors. However, everything else about this mouse is great. I love it so much I bought one for my work computer. And the price for these are pretty cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great overall mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you need it too. Excellent for multiple games. Have on for my desktop and Laptop.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that your G502 HERO is performing excellently across multiple games on both your desktop and laptop. Thank you for choosing Logitech G!

  • Rated 5 out of 5 stars

    Would highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the programable buttons, ease of scroll wheel, adjustable dpi. Looks cool lit up.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    5stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. So many options. Affordable. Great gaming mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. I'm on my computer for work and for gaming after. This thing gets a ton of use. This is now my 2nd one of these as the last one eventually wore out after about 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it, software not better than the razor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great mouse for a great price. I got this mouse for $50 and honestly was worth every penny. the software is good, so far have not had any major problems with it, only that sometimes the profiles won't update automatic. I have huge hands and sometimes I would miss click the DPI button and that was annoying but on the G Hub app you can turn that off, so it helps a lot.

    I would recommend this to a friend