Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $63.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7409 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 7,409 reviews
  • Pros mentioned:
    Buttons, Price

    Rated 5 out of 5 stars

    Logitech M502 - Great mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liking the mouse so far, great response and comfy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love this mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this mouse for 8+ years and never broke. Just got a new one cause the padding had been worn out from use but this product is indestructible.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's impressive! The Logitech G502 is known for its durability, and it sounds like yours definitely lived up to the reputation.

  • Rated 5 out of 5 stars

    My go-to workhorse

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my go-to mouse for a while now. Once the old one broke (after 3+ years of hard use) I did not hesitate to replace it with the exact same model. Would absolutely recommend this workhorse of a mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This or the Basilisk, may be the best for bigger h

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This type of mouse is the most comfortable to me, and for those with bigger hands, but it's downside is weight. I prefer the Razer Basilisk V2, its a bit lighter and sleeker looking. But the g502 is still one of the best if you aren't into competive shooters, especially for it's infinite scroll in productivity uses.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Weight option

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel works well the weight option is great for a gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this thing for awhile now and it’s gotta be the best mouse for the price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the shoutout! It’s great to hear the mouse has been serving you well and delivering top-notch performance for the price. Appreciate you sticking with it and sharing your experience! Logitech

  • Rated 5 out of 5 stars

    Worth the price tag

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been a huge fan of Logitech but this one surprised me, very responsive and being able to switch scrolling modes is very useful.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Glad the G502 surprised you! The responsiveness and multi-mode scroll wheel are top-notch features for gaming. Happy gaming!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing gaming mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming mouse. It is very responsive and has a lot of programmable buttons. Its weight is also configurable so you can suit it to your needs. My only gripe is with the wheel: the material it is covered with is quite slick so if your hands are dry or your fingerprints are not baby-soft, it tends to slip while trying to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse feels great with the adjustable weights and precise

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Holy Grail Mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use the weights bc I'm a beginner to mouse and keyboard, but it'll be nice to mess with them in the future. I love the extra mappable buttons on it and the Logitech software for the mouse. Feels great in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Awesome gaming mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several of these now, one for tower and one for laptop. This was a gift to my son. I am a Logitech supporter when it comes to keyboards and mice. I love this mouse. Allows for various colors. I don't like a bunch of buttons, but this has 4 extra and that is perfect for the gaming I do (Dungeon crawlers). Great value. I prefer corded mice for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mouse!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is a great asset to a any gaming rig, it is highly customizable and made with very good materials.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the glowing review of the G502 HERO! We're thrilled to hear that you're loving its customization and build quality. Your feedback is greatly appreciated!

  • Rated 4 out of 5 stars

    Good Gaming Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good mouse. I would recommend it for gaming. It responds quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best feature use for palm users

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommended this gaming mouse. If you are palm instead of claw user. This is great. really ergonomic and has great features such as scroll, either you can free scroll or use the ratchet scroll. Logitech has been great warranty customer service too.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Bought by a mistake but good fit regardless

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought the white version before this one. This one was $5 dollars more expensive..at first I thought it was only color that was the difference but looking at the specs on the BB site, 25600 dots per inch. So I got one. Ehh I think it may have been a typo because on the box it says 16,000 DPI...but it really doesn't matter. Its a great mouse and a great one for the collection. Logitech is a winner when it comes to accessories for your PC. Some great deals for Black Friday and in the past few weeks

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey Jason, thanks for this great review! We really appreciate the feedback. Normally you would be correct, the HERO sensor used to only go up to 16k dpi, but due to a recent software update, that has been increased to 25600! Simply download our GHub software to get access to this, as well as other features such as setting custom lighting profiles, rebinding the buttons on the side of the mouse, and more! Thank you for choosing Logitech.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    good mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure if all gaming mouses are like this but the scroll wheel thing is so so sensitive when i play my gun switches so easily i had to change the control for it. but maybe that’s just how they are other than that very good mouse it comes with like weights idk what they’re for but they’re cool

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Nice design and lots of function

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse mainly for playing games on my desktop and fits the intended purpose nicely. What I loved about this mouse is the design and shape and also the multiple buttons that you can program and customize for the games you play. I mainly use this for playing Fortnite and Black Ops 4 and it is fun to use. I definitely recommend this product for those looking for good mouse and great price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    No complaints.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it sync'd through the Logitech app alongside my keyboard. Mouse feels great in the hand. I use all the weights. Hefty hand-feel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your insightful feedback on the Logitech - G502 HERO. We appreciate you highlighting its comfortable design and customization options.

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Mouse is cool

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It changes color. Has these little weights for custom feel. Very cool.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good but a little overpriced

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good mouse that I use with my work computer but I'm using this iBuyPower freebie that came with my home computer right now and honestly I like it better as it is less bulky and more nimble. It would probably be cheaper if you could buy them but iBuyPower doesn't sell them separately :(. If you need advanced gaming capabilities I'm sure the G502 is the one for you but I don't do that. I should also mention that the G502 does however blow away the cheaper Logitech mouse that preceded it so that is good.

    I would recommend this to a friend