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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7495 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 7,495 reviews
  • Rated 5 out of 5 stars

    Cheap and amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A staple of any gamer on this planet. Been using this for a while after moving away from my old ROCCAT kova. Logitech's software is unbeatable in terms of ease of use and the amount of stuff you can set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price on this mouse, fits well in my hand, lots of ways to customize. The RBG color strobe is pretty cool too. Logitech is an awesome brand, always have made great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect in every way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just like the original g502, the new and improved g502 hero is finally here, I switched from corsair, to the original g502 and now to this. The mouse is very responsive for gaming, plenty of macro keys to customize and the Logitech software is easy to use. also most stores have this mouse on display so you can make sure your hand grip is perfect with this mouse. TLD;R: just buy it you won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    AutoCAD Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for doing my work with AutoCAD. I highly recommend for anyone who needs multiple action buttons in their mouse for work or gameplay.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! The G502 HERO's precision and customizability make it a great choice not just for gaming, but for detail-oriented work like AutoCAD too. We appreciate you recommending it for professional applications!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried many mouses before settling on the Logitech Wireless G502. This is the most comfortable for my hand. The thumb rest is great. The extra buttons right on the side of left-click were a great idea and very useful for both MOBA and FPS games. I ended up returning this Wired version in exchange for the Wireless version. Strongly recommend this G502 model (wired or wireless).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epic mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse! Love how simple it was to remap for mmo

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We're glad to hear you're enjoying the customization options on the G502 HERO. It's designed to give gamers the flexibility to tailor it to their exact needs. Happy gaming! Logitech

  • Rated 5 out of 5 stars

    Decent gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent gaming mouse with options to quickly customize dpi during a game. I do wish those buttons were able to be switched to allow for other in-game use. It seems to work with some but not all games. Also a little bit confusing as to which mouse profile you’re in at a time but the dpi switches fine to most commonly used options in all profiles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good "starter" mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my last g502 hero which I bought about 5 years ago. I noticed a few changes in build quality, for instance the cable no longer has a braided cover, and the scroll wheel is a different shade of gray. Still a good choice for a mouse with some basic gaming features.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's insightful to hear your experience with the new Logitech G502 HERO, especially as a long-time user replacing an older model. Your observation about changes in build quality, specifically the transition from a braided to a non-braided cable and a different scroll wheel shade, is a common point of discussion among G502 enthusiasts. Despite these minor aesthetic and material shifts, it's clear you still find it to be a reliable choice, providing those essential basic gaming features that have made the G502 line so popular. Logitech

  • Pros mentioned:
    Buttons, Price

    Rated 5 out of 5 stars

    Logitech M502 - Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liking the mouse so far, great response and comfy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Weight option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel works well the weight option is great for a gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Awesome gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several of these now, one for tower and one for laptop. This was a gift to my son. I am a Logitech supporter when it comes to keyboards and mice. I love this mouse. Allows for various colors. I don't like a bunch of buttons, but this has 4 extra and that is perfect for the gaming I do (Dungeon crawlers). Great value. I prefer corded mice for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming mouse. It is very responsive and has a lot of programmable buttons. Its weight is also configurable so you can suit it to your needs. My only gripe is with the wheel: the material it is covered with is quite slick so if your hands are dry or your fingerprints are not baby-soft, it tends to slip while trying to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Does the job?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually have two of these. One for gaming and one for work use. If you don't mind a wired mouse, this is a great choice when it comes to options and price

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a great endorsement of the Logitech G502! It's impressive that you find it versatile enough for both gaming and work. The combination of customization options and affordability definitely makes it a strong choice.

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Holy Grail Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use the weights bc I'm a beginner to mouse and keyboard, but it'll be nice to mess with them in the future. I love the extra mappable buttons on it and the Logitech software for the mouse. Feels great in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Superb Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Mouse ive bought it twice because I ended up accidentally shattering my first. Would buy it again and again. The weight options they give you to add to the mouse is great, Always like heavy weight mice because I like a high sensitivity mouse. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse feels great with the adjustable weights and precise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This or the Basilisk, may be the best for bigger h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This type of mouse is the most comfortable to me, and for those with bigger hands, but it's downside is weight. I prefer the Razer Basilisk V2, its a bit lighter and sleeker looking. But the g502 is still one of the best if you aren't into competive shooters, especially for it's infinite scroll in productivity uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall A Great Mouse For The Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is a Great Mouse For Gaming And Everyday Use. This Device Has Onboard Memory And/Or Can Also Be Customized To Your Liking With The Logitech G Hub Software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it. Awesome would deal with Best Buy again. Been shopping there since they first opened back in the late 80s

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your awesome feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear your son loves it and that you had a great experience shopping at Best Buy. It's amazing to know you've been a loyal customer since the late '80s! We appreciate your support and look forward to serving you again. Happy gaming! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect for Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has excellent grip, functions and durability. It’s made perfect for my son that has big hands. He loves the color and the overall quality of the gaming mouse.

    I would recommend this to a friend