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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7495 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 7,495 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Gforce Mouse Trapp

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This excellent gaming mouse has a multitude of options/buttons. Design is top notch. Uses a usb dongle so I returned it because I was in the market for a type-c dongle wireless mouse. Has weights to change out the heaviness.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed review of the Logitech - G502 HERO. We appreciate your feedback on its customizable features and ergonomic design.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this mouse for years, just bought another one due to wearing the old one out, great product, I'll be using it for years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your continued trust in Logitech and the G502 HERO. We are thrilled to hear that it has served you well for years and appreciate you choosing us again.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old mouse went bad and this one provided a solid replacement. More important for me was finding a mouse that provides a comfortable fit. My hands are on the larger side and mice usually tend to be too small. This one turned out to be a perfect fit. Have had zero issues with it, buttons are crisp and movement is precise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfortable and Feature Filled

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use. Has lots of features to help with games like adjustable DPI settings and alternate mouse buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Logitech delivers!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I replaced very old Logitech mice (which had been great for 10 years but were getting long in the tooth) with a pair of this model and love them. Responsive, easy to program, and they feel rock solid. Kudos! Fine for every day tasks, illustration and design, or a bit of nightly WoW ... you won’t regret the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Amazing Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the hype. I was rocking a cyberpower Elite M1-3- priot to purchase this mouse. The upgrade took a while for me to adjust to, but it was worth it. Logitech is ahead of their game with gaming mice. I love the customization with weight. The ergonomic handle would catch the eye of many who are new to the gaming industry. My only complaint is the size. Although I said it has an ergonomic handle, it takes some use to really get used to it. Overall 9/10.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Value buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse for the price so many extra components like a weight feature where you either add or take off weights to make mouse lighter or heavier

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best bang for buck mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal when on sale, has double clicking issues as it wears down but is a great feel and weight so comfortable to use, lasts me about 2 years on average but it's always on sale so I just buy a new one

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    G502

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried several gaming mice over the years. But, the G502 just has a great feel for me. Has a number of functionality through Logitech's programming software. Also, very durable when it comes to frustration of gaming. Great and typical Logitech quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Perfect.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than satisfied with the purchase, it works for me.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are happy to hear the product is serving you well. Your feedback helps us improve every step of the way. Logitech

  • Rated 5 out of 5 stars

    Best gaming mouse for all kinds of work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse for all kinds of work. I strongly recommend buying this mouse to make your life easier and reduce stress on your palm with this ergonomic design.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    Great affordable gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired mouse for the price. Has additional programmable buttons for games, uses Logitech software. High DPI for fast response, has adjustable weights. Programmable RGB is only the G logo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logitech mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels a bit.... different, it has goos quality, and nice feeling touch. But i have never felt a mouse like this one. Useing the scrolling thing on the mouse, it moves to fast wich is surprising.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We appreciate your insights about its unique feel and scrolling speed. Logitech

  • Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Highly recommend ! Best buy has a great aelection of high quality computer/gaming items to.choose from.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic review! We're so glad to hear that the G502 HERO was exactly what you were looking for and that you highly recommend it. We appreciate you sharing your experience. Logitech

  • Rated 5 out of 5 stars

    Great mouse at a great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start by saying I'm not an expert on gaming mice, but have been trying several as of late, and this one has been the best from what I've tried, feels good in the hand, especially with the thumb rest, and in love the programmable buttons! Makes playing games like fortnite so much better, not having to reach as much on my keyboard.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    I'd buy again just for the scroll wheel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will admit I needed to adjust up to the size a little bit at first in order to reach some of the buttons - it's a fairly big mouse. But it's second nature now. Also disclaimer I'm not a competitive gamer or anything, and the games I do play I don't need a mouse for, so this mouse is mainly just for traversing my large monitor quickly and doing productivity work. I'm amazed at how often I use the "slow" button for precision moments, and love having such a multitude of dpi settings at my disposal. And the scroll wheel? The amount of times I've switched between clicky spin and free spin...God mode. So glad I found this on clearance around Black Friday. Absolute steal

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    G.O.A.T gaming mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, it's the best gaming mouse, and you can't beat the price. The HERO has been around for a long time and for a good reason.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you love the G502 HERO! The HERO sensor is a favorite for its precision and responsiveness, and we're glad it's helping you dominate in your games.

  • Rated 5 out of 5 stars

    Very solid choice for a gamer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really big hands, I’ve found it hard to find a good gaming mouse. This one stood out to me because it’s a good size all around, not too small but not huge to the point where it’s overly heavy. I highly recommend it. The programmable buttons and grooves are really nice for the those long quarantined gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great for all-around use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this in BGIII early access and it's pretty good. Not the absolute best on the market but great for the money. Out of the box, the mouse is a bit touchy and the cursor will fly across the screen but the little 3.6 gram weights fixed that problem. My mother came over to borrow my laptop to do her taxes and she, perhaps the most computer illiterate person in history, had absolutely no problems with it. So that's saying something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse!!! Feeels right in my hand would buy more if needed .

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. We’re pleased to hear that the mouse feels comfortable in your hand and that you’d consider purchasing it again if needed. Logitech