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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 7,542 reviews
  • Pros mentioned:
    Comfort, Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, doesn't work very well with consoles. It's a comfortable fit on the head and the sound is good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun little gaming mouse. Weights are a nice addition.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear! We're thrilled you're enjoying your Logitech G502 HERO Wired Optical Gaming Mouse.

      It's great that you're finding it a "Fun little gaming mouse" and that you appreciate the weights – they're definitely a popular feature for customizing the feel! Enjoy your gaming! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse. My first corded one in a long time. The customizable weights are nice to mess with to find that perfect feel. My only negative is the ability to change the colors. When I download the hub and start messing with that it messes with my key I ds for my game. Probably me messing it up but ya.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old mouse went bad and this one provided a solid replacement. More important for me was finding a mouse that provides a comfortable fit. My hands are on the larger side and mice usually tend to be too small. This one turned out to be a perfect fit. Have had zero issues with it, buttons are crisp and movement is precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gaming mouse!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like about the weight features that can make your gaming mouse more weight to feel comfortable

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words and for letting us know how our product is working for you. We’re thrilled that it’s meeting your needs and making a positive impact. Your feedback is incredibly valuable to us, and we’re grateful you chose Logitech. Logitech

  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    My fav mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, nice features. Make sure to unplug and clean the bottom and top with anti static cleaner every week and this will last a long time. Software being bad keeps this rating low. If you can find the old software, install it, program the mouse, then close and uninstall the software...this method works best. Logitech G hub is just terrible software, as it removes button remapping and granular macro programming. Hope they do better in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    geat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality and great price. i couldnt be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this mouse . I spent alot of money on the Microsoft one I wish I would gone for this one from the beginning

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your review about the G502 HERO! We're glad to hear that you're enjoying it so much. The G502 was designed with gamers in mind, and we're thrilled that it's meeting your expectations.

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfortable and Feature Filled

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use. Has lots of features to help with games like adjustable DPI settings and alternate mouse buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech delivers!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I replaced very old Logitech mice (which had been great for 10 years but were getting long in the tooth) with a pair of this model and love them. Responsive, easy to program, and they feel rock solid. Kudos! Fine for every day tasks, illustration and design, or a bit of nightly WoW ... you won’t regret the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    No complaints.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it sync'd through the Logitech app alongside my keyboard. Mouse feels great in the hand. I use all the weights. Hefty hand-feel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your insightful feedback on the Logitech - G502 HERO. We appreciate you highlighting its comfortable design and customization options.

  • Rated 5 out of 5 stars

    Fun and nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun mouse to use, the weights you can add are very nice and easy to add and the buttons add for amazing features

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your feedback on the G502. We're glad you're enjoying the customizable weights and extra buttons! We strive to create high-performance gaming mice that offer both comfort and functionality, and it's great to hear that the G502 delivers on those aspects for you.

  • Rated 4 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming mouse to enhance your gaming experience on PCs. Ergonomic with low latency is on par for any gaming mouse and this one delivers. happy with the purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful you took the time to share your thoughts. It’s wonderful to know our Logitech G502 HERO Wired Gaming Mouse is meeting your expectations. Logitech

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Amazing Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the hype. I was rocking a cyberpower Elite M1-3- priot to purchase this mouse. The upgrade took a while for me to adjust to, but it was worth it. Logitech is ahead of their game with gaming mice. I love the customization with weight. The ergonomic handle would catch the eye of many who are new to the gaming industry. My only complaint is the size. Although I said it has an ergonomic handle, it takes some use to really get used to it. Overall 9/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work and gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great for gaming and work. The ability to set multiple profiles for each game is a time saver. I even have one set up for work since I do a lot of copy and paste work for data work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its theee mouse literally iconic bought it years ago and still have and use it almost the perfect mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome! We hear you loud and clear - the Logitech G502 HERO is truly a classic gaming mouse. Thanks for letting us know you've been enjoying yours for years!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Honest review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product and I def would recommend it is smooth and the weights add a great feel. I am a bigger guy with large hands, and this mouse makes me feel like I’m going to toss my mouse across the room lol.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech - G502 HERO Wired Optical Gaming Mouse wi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new mouse so I bought the Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting because of the good reviews. I am thankful for everyone that reviewed the mouse because we absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse at a great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start by saying I'm not an expert on gaming mice, but have been trying several as of late, and this one has been the best from what I've tried, feels good in the hand, especially with the thumb rest, and in love the programmable buttons! Makes playing games like fortnite so much better, not having to reach as much on my keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse for gaming! The side buttons give you a bit of an advantage and the cursor speed buttons also help a lot. Really comfortable!

    I would recommend this to a friend