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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7413 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 7,413 reviews
  • Rated 5 out of 5 stars

    nothing bets the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best mouse i have ever used i have used many mousse in the past this is the best one by far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works great and is very easy to set up. Especially like the scroll free wheel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Great review of the Logitech G502! It sounds like you're enjoying the scroll wheel and overall performance.

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from a wireless cheaper Logitech, and this mouse is so much nicer. I like the option of using buttons to go forward or back on webpages, and the scroll option. I haven't used the weights yet, I'm not sure if I'll need it. Overall happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great for a beginner like me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one that seemed to have already some damage (dirt/gunk on it) but Best Buy was great with allowing me to exchange it for a new one. Love that it can be customized with the Logitech app. Great affordable beginner gaming mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A steal even not on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse while it was on sale for 10 dollars less. Even if it was not on sale I would have bought this mouse. I used to use a hyperx pulsefire fps mouse. The G502 is a little bit heavier but it feels more accurate. The design is great and ergonomic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the scroll wheel lock works well and when it's unlocked it's very smooth

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, thanks for the feedback! We're happy to hear you enjoy the smooth scrolling and functionality of the scroll wheel lock on your G502 HERO.

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! It's a great mouse for the price. I managed to get it on sale, so it was an easy choice. I love Logitech.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, this has been my third one in 7 years. The bottom can rub off if you play a lot but for the price and features I’ll always buy one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, natural spacing on buttons, effortless. I had used 3 Corsair mice before switching to logi. I liked the corsairs for the available buttons but was never really comfortable using the mouse. This mouse is great.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Nice gaming Mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Honestly there is not much i can say about it other than i wish it was a little smaller as i can't reach all the buttons. Like there is no way in heck i could use the sniper button as it's way to far away from my thumb. Other than that i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse for the money, period.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better for tripple the money. Logitech has the best ergonomics and the button layout is perfect. Best replacement I’ve found to Mad Cats Rat mouse if you were a fan of those.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Another win for Logitech products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may or may not occasionally break mice, but these seem to hold up pretty well as compared to other brands. I like the weight of it, the size makes it fit comfortably in my hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, David! I'm happy to hear you're enjoying the G502 Hero! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the review and for shopping Logitech G! - Maggie from Logitech G

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I never minded if a mouse was wired or wireless so I tend to slightly favor the wired mouses. The response time and general feel of the G502 is just about perfect for me. I have no issues with it and would highly recommend the G502 to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect for gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is awesome. Nice and heavy. Grip feels great and doesn’t get sweaty. Probably the best value available for a gaming mouse. You won’t get better quality than this by paying more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of wired, eady to use/install mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wired mouse; it is exactly what I needed & BestBuyStaff very helpful 2 me.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your kind words! 🎮 We're glad the G502 HERO delivered exactly what you needed—easy setup, reliable performance, and support you can count on. Here's to smooth clicks and great gaming ahead! Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good enough

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my son. Price was reasonable as well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! The Logitech G502 HERO is a popular choice among gamers for its precision and comfort. It's great that your son is enjoying it and that you were able to get it at a good price.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best gaming mouse for the price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this mouse for over a year now and it's amazing! It's gotten its fair share of use and still going strong!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mouse I've ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had mine for about 3 and a half years and it's still going strong. Fits comfortably in my hand and has all the QOL features I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Wired Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech usually makes pretty good stuff. Their main weakness is the software can be hit or miss. However this item is pretty good

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We're glad to hear that you find the Logitech G502 HERO Wired Optical Gaming Mouse to be a good product, despite some concerns with the software. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Not the best on the market but I love it none the

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, added 7.2grams to the base and now it feels so perfectly balanced. I saw a drastic change in my gameplay, plus the ability to program the buttons is a life saver. Especially during hard core sessions and turning the DPI reset button into a shooter button.

    I would recommend this to a friend