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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7496 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 7,496 reviews
  • Rated 5 out of 5 stars

    Smooth sailing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feeling mouse & worth it! The little cylinder spin smooth & fast..paying a tad more on gaming equipment makes a difference!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very responsive. Good for gaming. Nice rgb touch

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Listen to me !!!!!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an unusual person. I play hundreds of hours of on line games. In my opinion, after using and then returning all other gaming mice. This is the best button mouse.....by far...no joke. This most I have spent on a mouse is $179. This thing is cheap for what it gives you.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Software issues plague an otherwise decent mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the build quality is good. It seems to be made with high quality materials and has some weight to it. It glides across a typical mouse pad very well with no issues. It is a bit on the smaller size for those with larger hands. All of this could be looked over if it wasn't for the horrendous software that you install to use this... Sadly I saw nothing but issues with the Logitech G Hub software. It is probably the worst peripheral management software I have ever used. Custom profiles never switched over, it constantly ignored changes and tweaks that I made, and my sensitivity would randomly change incessantly. No amount of tinkering and troubleshooting would work. I even tried different USB ports and complete reinstallation. I know I am in the minority due to the overwhelming love of this mouse by the gaming community. However, the software issues alone are enough for me to just look for something else. I will be returning as soon as I possibly can.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Hellishbutter,
      Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech

  • Pros mentioned:
    Comfort, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great weight, great fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weights make it sure that I find the right weigt for me. Fits my hand very well. I can reach all the buttons without it being uncomfortable. Overall great mouse, great color, great RGB.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive for gaming. Able to adjust weight as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Ergonomic with a fast response time.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO Wired mouse! We're glad to hear that you appreciate its ergonomics and fast response time. We appreciate you taking the time to share your experience.

  • Rated 5 out of 5 stars

    LOGITECH G502 HERO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse with multiple dpi capabilities. Nice for gaming or just scrolling through discord/forums.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO Wired Optical Gaming Mouse! We're glad to hear that you're enjoying the multiple DPI capabilities and find it suitable for both gaming and everyday tasks like browsing Discord or forums.

  • Rated 5 out of 5 stars

    Logitech G502 mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse love the speed and the colors really easy to use all the buttons on the mouse are easy and dpi is very easy to change from the mouse plus fun colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth every penny ive had 3 in 15 years one died one went to a buddy yes!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the wonderful feedback! We're so glad to hear that you consider the G502 HERO the "best gaming mouse ever" and that it's proven to be a durable and worthwhile investment for you. We truly appreciate your loyalty and recommendation. Logitech

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this mouse is outstanding, the color range is great and it has a really nice look on the desk. I find the software eons better than Razr's and feel it is quite an upgrade from the Razr basilisk which is the same price, but wireless. I would take this one anyday.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Best mouse ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely brilliant mouse! I use it for gaming so the more mouse buttons the better, but I had never found a mouse that had the buttons in the perfect place until I got this g502. With my alt, shift mods I have 20+ keybinds on my mouse. Highly recommend to any gamer that is looking for an affordable and high end gaming mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, easy to configure, confortable, eleven buttons!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse! We're delighted to hear that you're enjoying its ease of configuration, comfort, and eleven buttons. Your satisfaction is our top priority.

  • Rated 5 out of 5 stars

    Best mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse Logitech has some great products got two of these one for me and my gf we love it you can customize 7 keys onto the mouse for easy macros so getting work done is easier. Plus it helps in alot of games instead of having to use your keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So nice I bought it twice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this mouse years ago for primary computer. I like it so much I bought it for everyday use as well. GREAT bang for your buck. No need to buy anything pricier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse money can buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been by far the best and most reliable gaming mouse you can buy especially in this price range. Very highly recommended.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the amazing feedback! 🎮 The G502 HERO is clearly living up to its legendary reputation—precision, durability, and killer value all rolled into one. We're pumped to know it's your go-to gaming weapon. Game on! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Standard gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the older modles of this for years. These will last you about a good 5 years for the price dont think you can beat that

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Favorite mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is amazing with the ability to customize the weight and sensitivity with the Logitech app. I even forgot my wireless Logitech mouse for travel and instantly bought another 502 just because I know how well it works.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Greta value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse, I love the ability to change the weight, my first one last 3 1/2 years this is my second one. Awesome mouse for a good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ranked One of the Best Under $50 mice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming mouse and it was a huge upgrade over my old standard office grade mouse. Immediately I could feel the responsiveness in clicks during gameplay. Once I set the mouse up, it blew me away w/the in-game responsiveness. I mainly play one game, where you're in a tank. The click responsiveness helped in up-close battles, getting that shot off as soon as it's available. I've noticed I'm now winning more of those battles. I can't say its me, its the mouse responsiveness. It fits in either hand as I game with the mouse in my left hand, the mouse is geared for right-hand use, but it fits in my left w/out issue until I try to physically pick the mouse up and at that point I inadvertently hit one of the buttons where if it were in my right hand, you could use your thumb to click it, but that button hasn't been assigned, so it does nothing in the game when I do so. Overall a great mouse, it has weights to simulate having batteries or you can have no weights in it. I'd have to say the step up in responsiveness was notice and worth what I paid for in the mouse. I saw this mouse on a best gaming mouse under $50 vid and yes, I was impressed with it and I would highly recommend it for beginners to advanced players. I'm not a pro, but I have played my current title for 8 years and it has elevated my game. Whether you get this mouse or not, a gaming mouse will be an improvement to gaming w/a common home/office mouse. I highly recommend this one as a super solid choice for an intro to gaming mice.

    I would recommend this to a friend