Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 7,542 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse overall

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse for gaming! The side buttons give you a bit of an advantage and the cursor speed buttons also help a lot. Really comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    Great affordable gaming mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired mouse for the price. Has additional programmable buttons for games, uses Logitech software. High DPI for fast response, has adjustable weights. Programmable RGB is only the G logo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Feels good in the hand. Took back a mouse that cost twice as much that didn't even come close. Always trusted Logitech.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your insightful review of the Logitech G502 HERO. Your positive feedback regarding its ergonomics and performance is greatly appreciated.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G502

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried several gaming mice over the years. But, the G502 just has a great feel for me. Has a number of functionality through Logitech's programming software. Also, very durable when it comes to frustration of gaming. Great and typical Logitech quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent mouse

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. I have had it for several years and the quality does not deteriorate. It is great for gaming and for work and is super customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mighty Mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go to mouse for work and play. Ergonomics are good and I have a big dumb hand. Tons of tuning options from weights to programming. Highly reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mouse!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is a great asset to a any gaming rig, it is highly customizable and made with very good materials.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the glowing review of the G502 HERO! We're thrilled to hear that you're loving its customization and build quality. Your feedback is greatly appreciated!

  • Rated 5 out of 5 stars

    Very solid choice for a gamer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really big hands, I’ve found it hard to find a good gaming mouse. This one stood out to me because it’s a good size all around, not too small but not huge to the point where it’s overly heavy. I highly recommend it. The programmable buttons and grooves are really nice for the those long quarantined gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the G502 (Proteus) before, then switched to the G502 Lightspeed wireless with the charging mouse pad, that didn't work as well for me since I had to keep switching the mouse on and off during a dungeon run to get the macros to work. I decided to go back to the G502 Hero and it has performed flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great weight, the custom buttons are easy to use and sensitivity is right on par with my preferences. I couldn’t ask for a better mouse!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic review of the Logitech G502 HERO! We're thrilled to hear you find the weight, custom buttons, and adjustable DPI to your liking. We appreciate you choosing us!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great tracking.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product for a designer. Comfortable and effortless. Tracks into the minute range.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear the G502 HERO has exceeded your expectations as a designer! Your praise for its precision and comfort is fantastic. Thank you for sharing your positive experience!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I need more

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the bottoms. Is all I can say that matters to me. Easy to use and set up and the extra weight is a very good choice if you like your mouse a little heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video/Games

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse. Use it for video editing and my son uses it for gaming. Can set it up with all different functions pretty easily.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We love to hear the G502 HERO is a great fit for both video editing and gaming! The customizable buttons and features make it a versatile choice for a variety of uses.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for all-around use.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this in BGIII early access and it's pretty good. Not the absolute best on the market but great for the money. Out of the box, the mouse is a bit touchy and the cursor will fly across the screen but the little 3.6 gram weights fixed that problem. My mother came over to borrow my laptop to do her taxes and she, perhaps the most computer illiterate person in history, had absolutely no problems with it. So that's saying something.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, dont have any complaints!!!!!!!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic review of the Logitech - G502 HERO! We're delighted to hear that you're completely satisfied with its performance. We appreciate your business and hope you continue to enjoy using it for years to come. Logitech

  • Rated 5 out of 5 stars

    Definitely good design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and especially easy functional and the color y design I like

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear your experience has been positive. Your input helps us build better products for everyone. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best bang for buck mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal when on sale, has double clicking issues as it wears down but is a great feel and weight so comfortable to use, lasts me about 2 years on average but it's always on sale so I just buy a new one

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming mouse. Very responsive and has buttons out the tailpipe for customization. Keyboard is now only used for Forward-backward, left-right, sprint, and jump. Mouse does everything else because of the amount of buttons it has!!! I don't regret it! Oh yeah, and you can change the weight of it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and feell good in my hands plus a lot of opción

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light-weight, fast, accurate. The wireless version is perfect!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback! We're glad you're enjoying the G502 HERO. If you're interested in a wireless option, we invite you to explore the G502 LIGHTSPEED. Logitech