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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 7,542 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well made and designed product. Everything about this mouse screams it is certainly high quality. The mouse smoothly glides on any surface. It would get 5 stars if the ergonomics were better. Wish it was less narrow and had a higher arch. I am an advanced technology user who is a serious gamer. I bought this mouse to use with a Mac laptop. Logitech is the only company that makes software that works with macOS. (Razer does not)

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Fantastic wired mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to a wired mouse recently because my old mouse, a Bluetooth Logitech mouse, just ate through batteries. This mouse is great. it does what I need for gaming and with the G Hub installed, I can change the effects of the rgb on the mouse. it will be a good buy if you get this mouse, not too flashy yet not too limited.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this mouse for years, just bought another one due to wearing the old one out, great product, I'll be using it for years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your continued trust in Logitech and the G502 HERO. We are thrilled to hear that it has served you well for years and appreciate you choosing us again.

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Gforce Mouse Trapp

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This excellent gaming mouse has a multitude of options/buttons. Design is top notch. Uses a usb dongle so I returned it because I was in the market for a type-c dongle wireless mouse. Has weights to change out the heaviness.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed review of the Logitech - G502 HERO. We appreciate your feedback on its customizable features and ergonomic design.

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get a gaming mouse, since I am gaming more. Love this mouse. Very comfortable easy programing. I like the wired version I think wireless is to expensive, 3x the cost. It's not like I walkaround the house with the mouse or keyboard in hand.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best gaming mouse I’ve ever used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse feels so smooth in my hand while gaming. The little ledge for your thumb is super comfortable and makes quick movements feel easier. No strain on my wrist and fingers, I’ve never felt particularly sore after a gaming session. Cant ask for anything else from a mouse

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, easy to install and works perfectly, recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your positive feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad to hear that you're enjoying the ease of use and performance of this mouse. Thank you for choosing Logitech!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My go to

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second of these mice that I've bought, because my girlfriend loved mine so much I had to buy a new one. Great bang for the buck, and I've never felt I needed more.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect amount of weights. It is also comfortable in hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Mouse.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Mouse. So good I bought another one when I accidentally smashed my last one. Perfect amount of extra buttons for fps games and they can all be reprogrammed. Much better than my previous Razer mouse and the software doesn't have to be on to use my dpi profiles either. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Value buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse for the price so many extra components like a weight feature where you either add or take off weights to make mouse lighter or heavier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse for all kinds of work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse for all kinds of work. I strongly recommend buying this mouse to make your life easier and reduce stress on your palm with this ergonomic design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse you can get, and its easy to download and set up the software

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for taking the time to share your experience. We're thrilled to hear that the product is working well for you and meeting your expectations. Your feedback helps us continue to improve and innovate. We truly appreciate your support of Logitech. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Very customizable for the weight and not a mad price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse! We're glad to hear that you appreciate its customization options and performance. We appreciate you taking the time to share your experience.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great balance for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few different mouses that I’ve used for gaming and this one might be my very favorite. Great DPI customization option, easy to control RGB controls, and the adjustable weights is brilliant. I tend to like a heavier mouse and it helps keep me nice and steady. Logitech hit a home run with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to PC gaming and this is my first mouse. Feels great in my hand and although it has minimal rgb lighting effects, it looks cool with or without it! Has a cool button to set a custom DPI setting while holding it and can easily change to other DPI setting with simple button press!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had any problems with this mouse at all, I picked it up on a deal so idk if I would pay full price for this mouse though. If it wasn't on sale I would probably just go for the standard black one instead of the special edition one with the white trim. But when I got it they were the same price. I like the extra buttons and the dpi button on the mouse, the removable/swappable weights for the mouse are also nice but I don't really find myself ever using them or changing them around. The feature that I probably use the most is the unlockable scroll wheel when I need to get to the top or bottom of a page quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good "starter" mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my last g502 hero which I bought about 5 years ago. I noticed a few changes in build quality, for instance the cable no longer has a braided cover, and the scroll wheel is a different shade of gray. Still a good choice for a mouse with some basic gaming features.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's insightful to hear your experience with the new Logitech G502 HERO, especially as a long-time user replacing an older model. Your observation about changes in build quality, specifically the transition from a braided to a non-braided cable and a different scroll wheel shade, is a common point of discussion among G502 enthusiasts. Despite these minor aesthetic and material shifts, it's clear you still find it to be a reliable choice, providing those essential basic gaming features that have made the G502 line so popular. Logitech

  • Rated 5 out of 5 stars

    Amazing for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It handles really well, it glides very smoothly and I often dont feel the mouse wire dragging when I moce the mouse around. It also feels really good for both small and bigger hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gaming Mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m brand new to the PC gaming world, and this is my first gaming mouse purchase. The weights to tune the mouse weight is amazing! Tuning and adjusting the dpi is extremely easy, especially for a beginner like myself. I’m very happy with this purchase and have already recommended this to friends.

    I would recommend this to a friend