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Customer reviews

Rating 4.7 out of 5 stars with 7543 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 7,543 reviews
  • Rated 5 out of 5 stars

    Everything I want, everything I need!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, great software, excellent for gaming. This flagship has been used by me, previous gens of course, for over a decade!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      G502 Hero: Great wired gaming mouse for you (and gamers in general) since you've liked it for years! Pros: super precise, tons of buttons to customize, comfy grip. Cons: wired (no freedom!), kinda heavy, buttons galore might be overwhelming.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Mouse !!! It works excellent, I've been using it for over a year now...

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic! We're thrilled to hear your Logitech G502 HERO has been serving you well for over a year. Longevity and consistent performance are what we strive for, and it's great to know it's meeting your expectations. Thanks for sharing your positive experience! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    For x-mas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for Christmas and she loves this mouse! She cannot get enough. Momma… Momma…. Come look at my dragons!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We're glad your daughter is enjoying the G502. It's designed to enhance the gaming experience. Keep the awesome moments coming!

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this mouse is outstanding, the color range is great and it has a really nice look on the desk. I find the software eons better than Razr's and feel it is quite an upgrade from the Razr basilisk which is the same price, but wireless. I would take this one anyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse for my daughther. She really love it, she said theres a lot of this mouse can do than the regular one. Like she can type numbee using the side of this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming mouse in terms of value and pricing you drfinitely cannot beat this esprcislly on sale which is quite often.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best offordable mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for 2 years and it was an amazing purcahse overall

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your long-term loyalty to the G502 HERO Wired Optical Gaming Mouse. We're glad to hear that it has served you well for two years. Your satisfaction is our priority.

  • Rated 5 out of 5 stars

    A nice featured mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I won't use any other mouse, this things had it all, and then some. Though these things don't last as long as I think they should, this is the third one in like 4 years, but maybe it's that I'm using it constantly... Though, I sure wish they lasted longer.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you love the features of the G502! We understand your concern about its lifespan and appreciate your feedback. We'll pass it along to our product team. Logitech

  • Rated 5 out of 5 stars

    Best mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse Logitech has some great products got two of these one for me and my gf we love it you can customize 7 keys onto the mouse for easy macros so getting work done is easier. Plus it helps in alot of games instead of having to use your keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing feeling mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse so much I got one for work. I have two of them! They feel so comfortable and ergonomic. The response time is great and the software enabled me to assign macros to my MacBook Pro so I could use the trackpad features on the mouse. You won't be disappointed, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse the best I’ve ever had . I love it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing review of the Logitech G502 HERO! We're thrilled to hear that you love it. Your satisfaction is our ultimate goal.

  • Rated 5 out of 5 stars

    Logitech G502 Hero Wired Gaming Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this gaming mouse for my sister. She loves it! Very easy to customize the settings in Logitech Software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Your review is a valuable part of our progress. We’re glad our product is working well for you. Thank you for your support. Logitech

  • Rated 5 out of 5 stars

    Logitech FTW.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son to get over to keyboard and mouse. The feel, value and customization of this mouse it top tier. Logitech makes a solid reliable product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable and high quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective mouse for a reasonable price. This is a good mouse. I bought this for my kid and ended up buying one for mysel too.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your thoughtful review of the Logitech G502 HERO. We're delighted to hear that you find it to be an effective and enjoyable mouse.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good mouse all around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming mouse and mouse in general. The adjustable waits make it very useful and customizable for people worth certain preferences. The RGB light is small and not very noticeable. This mouse is 30-50 dollars depending if you get it on sale and either way it is a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ranked One of the Best Under $50 mice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming mouse and it was a huge upgrade over my old standard office grade mouse. Immediately I could feel the responsiveness in clicks during gameplay. Once I set the mouse up, it blew me away w/the in-game responsiveness. I mainly play one game, where you're in a tank. The click responsiveness helped in up-close battles, getting that shot off as soon as it's available. I've noticed I'm now winning more of those battles. I can't say its me, its the mouse responsiveness. It fits in either hand as I game with the mouse in my left hand, the mouse is geared for right-hand use, but it fits in my left w/out issue until I try to physically pick the mouse up and at that point I inadvertently hit one of the buttons where if it were in my right hand, you could use your thumb to click it, but that button hasn't been assigned, so it does nothing in the game when I do so. Overall a great mouse, it has weights to simulate having batteries or you can have no weights in it. I'd have to say the step up in responsiveness was notice and worth what I paid for in the mouse. I saw this mouse on a best gaming mouse under $50 vid and yes, I was impressed with it and I would highly recommend it for beginners to advanced players. I'm not a pro, but I have played my current title for 8 years and it has elevated my game. Whether you get this mouse or not, a gaming mouse will be an improvement to gaming w/a common home/office mouse. I highly recommend this one as a super solid choice for an intro to gaming mice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Hero indeed!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this mouth nonstop since I bought it. It is super easy on the hands with customizable buttons making every action you do... well customizable. This is a must-have for any PC player as it's so comfortable and puts other mice to shame. I don't think I can go back!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, side buttons responsive and nice and weighty for desktop navigation and gaming in general.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO mouse! We're glad to hear that you're enjoying the responsive side buttons and the comfortable weight for both desktop navigation and gaming.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming mouse is very good. You can adjust the weight of it by removing these little steels inside.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO! We're glad to hear that you're enjoying the adjustable weight system. It's designed to let you customize your mouse experience based on your personal preference.

  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the button setup, scroll wheel and easy glide.

    I would recommend this to a friend