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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7414 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 7,414 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Go get it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended this mouse. It’s very smooth and also has an option to put a weight in it. I am very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing bang for buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very functional, with a bunch of different programmable buttons, and it even comes with a small container of weights for customization. The cord is plenty long too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse, very ergonomic and great click feel. Love the color rotation

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the G502 HERO is your gaming sidekick! Ergonomic design for comfort, satisfying clicks, and cool RGB lighting to set the mood. Enjoy!

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, love the weight and the ability to customize it, the on the fly DPI adjustment, tactile buttons

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse came with a weight which I wasn’t aware of at first. Good mouse all around

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best mouse for low price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Does perfect for everything I do and came with a good price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic! We're glad you're enjoying the G502 HERO Wired Optical Gaming Mouse. It's designed to provide precise tracking and comfortable gameplay. Thanks for your positive feedback!

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Still a good purchase.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, Feels nice, found the perfect weight amount for resistance. Major issue with the scroll-wheel lock deteriorating over time. Should be fine if you keep it locked for sectioned scrolling. I switch between sectioned and smooth to quickly scroll down a web page or timeline. Now it gets stuck and won't lock again unless I press it a few times.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Hammer mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, soft, fast and good price. Good experience

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Great review of the Logitech G502 HERO mouse! It seems you've had a positive experience with its comfort, speed, and value.

  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy recommendation for a gaming mouse. An amazing mouse at the $40 price point

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      G502. Top pick for gaming mice at $40.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    AWESOME mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this mouse and he has really liked it compared to other gaming mice. He says it is a good bang for the buck. He is 13 and says that it is really a comfortable mouse compared to others he has used. He would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for budget

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginner mouse, with great feel and button placement.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the G502 HERO! We're delighted to hear that you're enjoying the mouse's feel, button placement, and RGB lighting.

  • Rated 5 out of 5 stars

    Great mouse for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse is so smooth and easy to use. I think the only thing that I have an issue with is the scrolling at times but the mouse itself has so it doesn't endlessly scroll and that's easily the best feature for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A keeper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this mouse because it’s very durable, and it’s plug-in play no sense no headaches

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse (beefy)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse if you’ve got big hands and don’t mind a hefty mouse. Probably wouldn’t recommend for fps games because of that. But it’s awesome for everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse, the best mouse I’ve probably had gotten. My hands are small but it fits perfectly, I also got this for my younger brother and he has bigger hands than me and its very comfortable for him

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse but not ideal for FPS games

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty hefty mouse, I love the shape of it and the hyper scroll wheel on this is so satisfying to use. Great for use with spreadsheets and other work activities. I like the side buttons on this and the thumb rest that it has. It is a bit heavy so might not be the best mouse to use for FPS games. The cable is thinner and lighter than the original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a different mouse initially, but it had an intense lag in movement of the cursor. So we went back to Best Buy to return and exchange for hopefully a better product. Well this mouse is exactly what we were looking for. Absolutely no lag, smooth movement and the design is great! Loved the way they designed product with a thumb placement! Would definitely purchase again if needed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words about the G502 HERO! We're glad you made the switch and are enjoying the improved gaming experience. The G502 is designed for precision and comfort, and we're happy it's working well for you.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love my mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he says it’s great! The added weight option is a plus!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That’s fantastic to hear! We’re glad your son enjoys the G502. The weight customization options are a popular feature. Thanks for choosing Logitech!

  • Rated 5 out of 5 stars

    Mouse worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. Works so well.and the DPI is a dream. The setting are great! Makes gaming easy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for years. Really love it. The old one is 10 years old and still works great. Now my othwr computer and wife all have one

    I would recommend this to a friend